Engagement Project Manager Resume Ann Arbor, Michigan - Hire IT People

SUMMARY:

I am an accomplished Project Manager with a track record of managing global/regional projects. I have consistently delivered results, and assumed responsibilities with increasing complexity. I strive to create positive work environments where everyone takes pride in their work.

SKILLS:

Agile Project Management Client Relationship Management
Waterfall Methodology Resource Management
Risk Management Administrative Support
Process Definition MS. Office Suite, Including Project
Talent Recruitment Clarizen
JIRA Customer Service

EXPERIENCE:

Confidential, Ann Arbor, Michigan

Engagement Project Manager

Responsibilities:

Managing timing, tasks completion and overall workstream progress for the Requirements Management, File Management and Cross workstream integration efforts to support Confidential program objectives at Confidential Company
Developed Timing plans to align business activity timing to directly support IT and Vehicle Milestones using MS Project and Excel
Collected timing from all workstream support team members
Owner of Production defect change requests for the Requirements Management, File Management and Cross workstream integration Workstreams
Global Training Coordinator for the Confidential Program. Responsible for coordinating Confidential training classroom/instructor schedule with the Vendor, Ford Training Development Center and business users
Managing the effort to convert all Confidential training to Confidential self - paced online learning platform
Managing and supporting internal and external meetings with various functional areas to progress workstream and program objectives
Managing the development of scope and requirements for new projects for the Confidential program and aligning new projects with the Confidential strategic roadmap
Responsible for other duties as assigned for example presentation generation using PowerPoint and SharePoint administration
Development of IP materials such as case studies
Business contact development
Direct onsite client support and relationship management
Leader of the Knowledge and Best practice sharing workstream for the Confidential Company account

Confidential, Ann Arbor, Michigan

Project Coordinator

Responsibilities:

Assisted in the authoring of new SOW’s (statements of work) or CR’s (change requests) for new and existing projects
Was responsible for supporting the Project Management team by managing budgetary and SOW compliance for clients. Tracking metrics such as velocity and other SLA (Service Level Agreement) metrics in an agile project environment. Insuring that internal service level targets were being met or exceeded
Managed the onboarding of new project resources
Was the point of contact for clients regarding SOW / CR and finance questions, comments or concerns
Managed project setup and maintenance in Clarizen

Confidential, Troy, Michigan

Project Coordinator

Responsibilities:

Developed operating procedures for the IDAM Practice leading to a more efficient and organized business hygiene activities
Was responsible for successfully managing various IDAM projects throughout the full project lifecycle using waterfall and agile project management methodologies
Served as the point of contact for clients who were currently engaged with the IDAM practice and Updated and maintained customer records in Salesforce
Was responsible for recruiting IDAM team members. Duties included resume screening, interview coordination, conducting interviews, and managing the applicant tracking system- Fulfilled the Operations Manager role for Confidential ’ first Managed Service client ensuring timely response to all support tickets, team coordination and scope management
Compiled resource availability forecasts and actuals reports for the executive management team
Managed technical resource project schedules

Confidential, Detroit, Michigan

Human Resources Intern

Responsibilities:

Provided Human Resources and Recruiting assistance by posting new positions to various job posting forums such as indeed and monster
Screened applicants and took part in in person interviews
Answered general HR related questions regarding benefits, FMLA / Leave, PTO and company policies
Assisted with open enrollment of employees
Provided administrative and front desk support
Organized employee appreciation events
Other duties as assigned

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Engagement Project Manager Resume

Ann Arbor, MichigaN

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