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Engagement Project Manager Resume

Ann Arbor, MichigaN

SUMMARY:

I am an accomplished Project Manager with a track record of managing global/regional projects. I have consistently delivered results, and assumed responsibilities with increasing complexity. I strive to create positive work environments where everyone takes pride in their work.

SKILLS:

  • Agile Project Management Client Relationship Management
  • Waterfall Methodology Resource Management
  • Risk Management Administrative Support
  • Process Definition MS. Office Suite, Including Project
  • Talent Recruitment Clarizen
  • JIRA Customer Service

EXPERIENCE:

Confidential, Ann Arbor, Michigan

Engagement Project Manager

Responsibilities:

  • Managing timing, tasks completion and overall workstream progress for the Requirements Management, File Management and Cross workstream integration efforts to support Confidential program objectives at Confidential Company
  • Developed Timing plans to align business activity timing to directly support IT and Vehicle Milestones using MS Project and Excel
  • Collected timing from all workstream support team members
  • Owner of Production defect change requests for the Requirements Management, File Management and Cross workstream integration Workstreams
  • Global Training Coordinator for the Confidential Program. Responsible for coordinating Confidential training classroom/instructor schedule with the Vendor, Ford Training Development Center and business users
  • Managing the effort to convert all Confidential training to Confidential self - paced online learning platform
  • Managing and supporting internal and external meetings with various functional areas to progress workstream and program objectives
  • Managing the development of scope and requirements for new projects for the Confidential program and aligning new projects with the Confidential strategic roadmap
  • Responsible for other duties as assigned for example presentation generation using PowerPoint and SharePoint administration
  • Development of IP materials such as case studies
  • Business contact development
  • Direct onsite client support and relationship management
  • Leader of the Knowledge and Best practice sharing workstream for the Confidential Company account

Confidential, Ann Arbor, Michigan

Project Coordinator

Responsibilities:

  • Assisted in the authoring of new SOW’s (statements of work) or CR’s (change requests) for new and existing projects
  • Was responsible for supporting the Project Management team by managing budgetary and SOW compliance for clients. Tracking metrics such as velocity and other SLA (Service Level Agreement) metrics in an agile project environment. Insuring that internal service level targets were being met or exceeded
  • Managed the onboarding of new project resources
  • Was the point of contact for clients regarding SOW / CR and finance questions, comments or concerns
  • Managed project setup and maintenance in Clarizen

Confidential, Troy, Michigan

Project Coordinator

Responsibilities:

  • Developed operating procedures for the IDAM Practice leading to a more efficient and organized business hygiene activities
  • Was responsible for successfully managing various IDAM projects throughout the full project lifecycle using waterfall and agile project management methodologies
  • Served as the point of contact for clients who were currently engaged with the IDAM practice and Updated and maintained customer records in Salesforce
  • Was responsible for recruiting IDAM team members. Duties included resume screening, interview coordination, conducting interviews, and managing the applicant tracking system- Fulfilled the Operations Manager role for Confidential ’ first Managed Service client ensuring timely response to all support tickets, team coordination and scope management
  • Compiled resource availability forecasts and actuals reports for the executive management team
  • Managed technical resource project schedules

Confidential, Detroit, Michigan

Human Resources Intern

Responsibilities:

  • Provided Human Resources and Recruiting assistance by posting new positions to various job posting forums such as indeed and monster
  • Screened applicants and took part in in person interviews
  • Answered general HR related questions regarding benefits, FMLA / Leave, PTO and company policies
  • Assisted with open enrollment of employees
  • Provided administrative and front desk support
  • Organized employee appreciation events
  • Other duties as assigned

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