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Office Manager Resume

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Jamaica, NY

PROFESSIONAL SUMMARY:

  • Dedicated professional and effective leader who excels at using proven methods and cutting - edge technology to successfully cut costs, streamline operations and increase productivity.
  • Adept in collaborating with global cross-functional staff to drive continuous improvements in procedural and process optimization for seamless trading operations.
  • Applies in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and business expansion.
  • Seeks an opportunity that will allow my excellent customer service, analytical, communication and leadership skills to benefit the organization.

AREAS OF EXPERTISE:

  • Strategic planning/sourcing Supply chain management
  • Collaborative leadership and team building Multi-unit operations management
  • Project management and analytical
  • Staff development and training Interviewing/scheduling internal controls Establishing and maintaining effective relationships Productivity improvement expertise Troubleshooting and problem solving

TECHNICAL SKILLS:

Platforms: Windows (NT / XP)

Software: Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), Misys Loan IQ, WFA, Tirks, Vbuild, Request Net, Capacity Creation Process, Msolve, ESSM, QuickBooks

WORK EXPERIENCE:

OFFICE MANAGER

Confidential

Responsibilities:

  • Resourcefully generates requisitions and prepares submittals for all projects, submitting them to project managers for review and making sure they are approved with no issues.
  • Effectively prepares, reviews and enters payroll into ADP system, and handles written payroll checks for masons on daily basis or as needed.
  • Runs QuickBooks reports for audits and monthly account reconciliation.
  • Drafts and reviews contracts for subcontractors, creating certified payroll for jobs when required, and making sure all drawings and scope of work are saved in their correspondence folders.
  • Creates and updates project spreadsheets as new projects are bid on, and updates equipment spreadsheets when trucks go in for maintenance.
  • Manages general office duties such as answering phones, filling and making copies.
  • Oversees real estate unit, sending correspondence letters to tenants as needed, and making sure they're current with rent and leases are still have not expired.
  • Arranges maintenance upon request, and ensures that quarterly checks go out to all owners with financial statements. Demonstrate excellent organization, time management and interpersonal skills while maintaining a positive attitude and professional demeanor.
  • Manages the inventory and ordering process for food and beverage items; processing of invoices and expenses.

Confidential

SAFETY ASSISTANT

Responsibilities:

  • Generated reports utilizing programs such as MS Word and PowerPoint, and ensured that all safety bulletin boards were identical.
  • Created folders for different investigations and accidents, filing system in public folder, and Winter Advisory Newsletter. Provided various departments with their outstanding corrective action plan to close, and reviewed safety concerns and entered them into Gracis to enable correct department to take action and follow up on concern.
  • Scheduled meetings, scanned aged documents, and developed monthly flyers for Joint Health & Safety Committee (JHSC) meetings, created presentations.
  • Updated meeting minutes on monthly basis.

PROJECT MANAGER

Confidential

Responsibilities:

  • Successfully implemented changes and interventions for 32 projects, maintaining communication with project stakeholders to manage expectations.
  • Strategically assembled and coordinated multidisciplinary project teams.
  • Efficiently planned and scheduled timelines/milestones, managed project closing, and tracked deliverables to ensure they were achieved within time, cost and scope.

ASSISTANT VICE PRESIDENT

Confidential

Responsibilities:

  • Directed efforts of five US-based employees tasked with ensuring timely execution of par-loan trading operations of leading investment bank with assets under management in excess of $1B.
  • Effectively prepared test cases/scenarios and provided them to project team, performing testing in UAT environment for seamless yearly test pack upgrades with no impact on other modules.
  • Ensured that procedures were reviewed and updated every six months, and liaised with closers too.
  • Drove needed improvements in core processes:
  • Facilitated creation of automated report which eliminated manual reporting and cut reporting time from three hours to less than five minutes.
  • Identified and eliminated serious bug in Loan IQ that triggered missed broker payments.
  • Boosted performance of Credit Derivatives Swap Group, creating and documenting procedures in comprehensive 50-page document currently used by organization.

ASSISTANT VICE PRESIDENT

Responsibilities:

  • Facilitated the delivery of training focused on empowering workforce to capitalize on FX, option and non-deliverable opportunities.
  • Enforced and implemented all departmental controls and regulatory directives, analyzed and reported production statistics, and served as primary point of contact in resolution of inquiries and processing of audit requests.
  • Contributed to successful SOX implementation, collaborating with peers and senior management to review all existing controls and documentation.
  • Ensured timely and proper trade allocations by closely monitoring TMS system. Promoted strict adherence to stringent federal and company guidelines.
  • Drove needed improvements in core processes:
  • Reduced settlement processing time, cutting netting process in FXOPS from three hours to 30 minutes by adding netting function and thoroughly testing it from user standpoint.
  • Enhanced wire instructions, eliminating unnecessary mistakes fueled by move of function from New York to Singapore, and personally training Singapore personnel in proper wire instruction techniques.
  • Facilitated resolution of trade discrepancies, directly liaising with front office, broker dealers, and exchange to rapidly resolve daily issues.
  • Streamlined of client documentation requirements.

SUPERVISOR/DATA CLERK

Responsibilities:

  • Effectively managed six staff members tasked with providing fulfillment of terms, rollovers, calls and commercial loan trade confirmations, as well as support of affiliates, inter-banks and corporate clients.
  • Organized workflows and managed exception-based transactions while maintaining counter party standing settlement instructions.
  • Played key role in elimination of old system (CSVAX) and its replacement with new system (FXOPS) that went live in late 2002.
  • Provided testing support and expertise to IT department, personally training back office personnel in its use. Developed 100-page training documents that accelerated learning curve of participants.

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