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Admissions Specialist Resume

SUMMARY:

  • Seasoned marketing and business development professional with 15+ years in creating, building and maintaining national client and customer relationships.
  • Experienced in increasing customer base and brand loyalty.
  • Business tested manager continuously trusted to make and implement key decisions with respect to time, cost, and available resources within diverse populations across various departments.

TECHNICAL SKILLS:

  • People / Project / Process
  • Marketing Strategies
  • Accountability
  • Public Relations
  • Product Development
  • Client Event Experiences
  • Financial Modeling
  • Social Media Management

PROFESSIONAL EXPERIENCE:

Admissions Specialist

Confidential

Responsibilities:

  • Coordinated admissions into treatment program by discussing the program and conducting interview of clients to obtain relevant information, completing medical assessment
  • Determined eligibility for insurance coverage or medical assistance
  • Completed admission forms and obtained necessary consent signatures
  • Responded to inquiries regarding treatment program and available services

Assistant Manager

Confidential

Responsibilities:

  • Motivate, inspire, coach, and train a team of evening shift intake representatives for success
  • Manage details which include entering leads into salesforce, reporting activity training and coaching
  • Review admissions assessments and insurance to ensure proper procedure for admissions
  • Review scheduling to ensure proper coverage on floor
  • Monitor calls to ensure quality customer service
  • Review reports to ensure proper goals and standards are being met

Marketing Coordinator

Confidential

Responsibilities:

  • Grew additional client prospects through new and existing territories by strategizing marketing and business development plans
  • Promoted program services through exhibiting at national conferences
  • Organized client marketing events, luncheons, workshops
  • Traveled nationally to organizations strengthening client relationships
  • Interacted with owners and key decision makers
  • Involved in creating marketing materials and providing key updates to support social media outlets

Marketing Coordinator

Confidential

Responsibilities:

  • Created and continuously updated client database in tracking existing and potential clients with referrals
  • Established and continued eastern region outreach/referral relationships
  • Planned and exhibited throughout eastern region conferences
  • Organized client marketing events, luncheons, workshops
  • Traveled nationally to organizations strengthening client relationships

Marketing/Admissions Director

Confidential

Responsibilities:

  • Created, updated and maintained marketing materials
  • Conducted and monitored admission calls
  • Supervised Admissions Coordinators, Outreach Consultants, Department Assistant
  • Developed reports for strategizing marketing focus and implementation
  • Started and maintained client database
  • Established national outreach/client relationships
  • Exhibited with peers at national conferences to increase branding

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