Admissions Specialist Resume

SUMMARY:

Seasoned marketing and business development professional with 15+ years in creating, building and maintaining national client and customer relationships.
Experienced in increasing customer base and brand loyalty.
Business tested manager continuously trusted to make and implement key decisions with respect to time, cost, and available resources within diverse populations across various departments.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Admissions Specialist

Confidential

Responsibilities:

Coordinated admissions into treatment program by discussing the program and conducting interview of clients to obtain relevant information, completing medical assessment
Determined eligibility for insurance coverage or medical assistance
Completed admission forms and obtained necessary consent signatures
Responded to inquiries regarding treatment program and available services

Assistant Manager

Confidential

Responsibilities:

Motivate, inspire, coach, and train a team of evening shift intake representatives for success
Manage details which include entering leads into salesforce, reporting activity training and coaching
Review admissions assessments and insurance to ensure proper procedure for admissions
Review scheduling to ensure proper coverage on floor
Monitor calls to ensure quality customer service
Review reports to ensure proper goals and standards are being met

Marketing Coordinator

Confidential

Responsibilities:

Grew additional client prospects through new and existing territories by strategizing marketing and business development plans
Promoted program services through exhibiting at national conferences
Organized client marketing events, luncheons, workshops
Traveled nationally to organizations strengthening client relationships
Interacted with owners and key decision makers
Involved in creating marketing materials and providing key updates to support social media outlets

Marketing Coordinator

Confidential

Responsibilities:

Created and continuously updated client database in tracking existing and potential clients with referrals
Established and continued eastern region outreach/referral relationships
Planned and exhibited throughout eastern region conferences
Organized client marketing events, luncheons, workshops
Traveled nationally to organizations strengthening client relationships

Marketing/Admissions Director

Confidential

Responsibilities: