SUMMARY:

• Responsible for establishing Product roadmap, managing strategic decomposition and prioritization of an extensive product portfolio that spans numerous global business segments. This encompasses everything from high - level strategy through product implementation.
• Oversee and lead product development using agile practices to bring structure to all engagements, in alignment with Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Expertise in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• Strategize business requirements, partner with technical & business leadership, other stakeholders and associates / third-party developers. Prioritize DEV & DEVOPS work, and plan UAT/Adoption strategies.
• Expertise in translating business requirements into project artifacts such as BRD, FRD, Epics, Features and User stories. Excellence in developing and evaluating business process Models, User Interfaces/UX
• Expertise in Agile/Waterfall and SDLC methodologies plus JIRA/Confluence/SharePoint documentation.
• Strong business acumen and leadership experience - proven track record of acting as a valued IT business partner to senior leadership.
• Proven track record in leading B2B, B2C and Ecommerce portals web application developments. Develop strategy, set budget, and monitor performance of all present and future projects and programs.
• Define priorities for eComm integrations developments. Coordinate, plan and execute projects and present results to stakeholders. Plan on-going global business expansion related to eComm to reach company's milestones and revenue goals across all digital sales channels
• Product Owner for the overall design of Retail e-commerce related systems and integrations, including the website platform, order management and fulfillment system.

TECHNICAL SKILLS:

Product & Project Management: Scrum, AGILE, RUP, UML, SDLC, Waterfall, QA, MS Access, SQL, basic UNIX, HTML, CSS, basic XML, Visio, C++, SharePoint, JIRA, Agile, Scrum, Kanban, confluence, lean kit, Stakeholder Management, Launch Readiness, Process Development and Improvement, Technical Support, Business Intelligence, Strategy & Roadmap Creation

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Manager

• Understand and Communicated the strategic direction of the business to ensure that new features and functions are implemented to achieve business needs.
• Develop e-Commerce strategy roadmap by partnering with business, development team, Product owners and Project Specialists, leading and overseeing the teams for E2E delivery.
• Communicating the release & deployment plan with the multiple business stakeholders and internal teams. Coordinate, plan and execute system projects within scope and timeline
• Creating Epics and Product backlog based on the Business Requirements and lead cross functional teams as per the Agile methodologies with offshore and onsite model
• Train, manage and develop product owners across B2B / B2C E-Commerce teams. Provide support for their responsibilities and initiatives, evaluation of strategy and effectiveness of programs, and communication of policies and procedures.
• Defining the strategy and timelines for UAT in agreement with the teams and business leaders
• Partner regularly with dedicated Customer Service teams and Co-Pack / Fulfillment teams to develop, implement, and monitor the systems and processes to deliver business objectives
• Ensures business needs are being met resulting in the growth of revenue, making sure that end to end functionality is working as designed
• Lead a large project or multiple medium size projects by defining the scope and objectives of the project
• Drive the execution of multiple business plans and projects keeping other sister brands in alignment
• Lead Ecommerce acceleration and integration technical activities while interfacing with technical teams and acquired external teams
• Drive support and requirements for third party vendors -FedEx, Avalara, USPS, Salesforce etc.
• Providing the support to leadership by extracting report from database to review the Gap Analysis
• Oversees business process development to support IT roadmap and drive strategic direction for teams. Maintain the documentation on SharePoint and share with the team for training purposes
• Define the priorities as per the budget for the technical resources and IT resources on continuous basis
• Partner with other brands -LindtUSA and RSC on defining the roadmap and plan the Knowledge Sharing sessions on periodic basis
• Ownership to drive functionality within team from beginning till delivery of the project
• Coordinate, plan and execute projects and communicate the delivery plans to stakeholders. Plan on-going global business expansion related to eComm to reach company's milestones and revenue goals across all digital sales channels

Confidential, Bentonville, AR

Sr. Business Analyst/Product Owner

• Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing and rollout of new & modified feature functionality deployed on the Ecommerce website applications.
• Interfaced between Business, Architecture, Technical and QA Leads for overall process and requirement orchestration
• Conducted project discovery through the interviewing of key stakeholders to flush out business rules, operational specifications and interface specification solutions to address identified business opportunities and/or strategic initiatives.
• Gathered and validated requirements, resulting in detailed business rules, functional requirements and process and UX design to achieve Product functionality
• Creating user stories/features, Epics and Product backlog for the development team
• Created Tech backlog for the offshore / Onsite scrum team to maintain big data on Cassandra / Hadoop
• Partner with PM with project planning, estimating, budgeting, resource allocation, collaboration and time capture using Clarity Project Manager
• Prepare graphical depictions of use cases (activity / system context diagrams, wire frames, UX etc.)
• Conduct user interviews, gathered requirements, analyzed the requirements using agile methodology and documented the requirements using JIRA/Confluence

Confidential, LA,CA

Sr. Product Owner

• Gathered analysed and documented both business and technical requirements from formal and informal sessions and validated the needs of the business stakeholders.
• Conducted user interviews with various stakeholders & documented business/functional requirements.
• Conducted complete business E2E process flow and requirements deep-dive for development of extensive jobs automation schedule across multiple orchestrators to automate overall ETL process.

Confidential

Business Analyst/Requirement Analyst

• Responsible for gathering user requirements and specifications for designing an Ecommerce distribution system using location master and documenting the same.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using rational tools.
• Conducted Business Requirements, Functional and Technical meetings with Business groups.
• Partner with Project Management in developing Scope/ Vision Documentation and Project Plan, tracking project process, and developed Risk Mitigation Plan.
• Extensively involved in maintaining requirements traceability and communicating any changes to these requirements to different business groups and programmers.
• Identified and retail procedures for emerging retail chain
• Modelled Physical Inventory process for retail stores, consisted of data integration and inventory processes with third party vendor
• Provide innovative IT, business & e-commerce solutions to perspective and existing clients.
• Performed the requirement analysis and documented the requirements using Rational Requisite Pro.
• Expertise in development of Elevated level design, Conceptual design, Logical and Physical modelling design for Database, Data warehousing and many Distributed IT systems
• Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement and process.