SUMMARY:

Twelve years of various project management experience, ranging from start - up companies to mature corporations. Self-starter that is organized, team-oriented, and results-driven. Excellent verbal and written communication skills. Specialties are bringing order to chaos, planning for successful projects, and supporting processes to ensure repeatable success.

CORE COMPETENCIES:

• Proficient in Windows 10, MS Project, MS Word, MS Power Point, MS Excel, and Visio.
• Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Level 3 software development process.
• Project Authorizations, Project Scopes, Project Plans, Business/Design Requirements
• Action Item Logs, Issues Logs, Meeting Minutes, Power Point Presentations
• Status Reports, Jeopardy Reports, Recognition Awards, Post Implementation Analyses
• Economic/Financial Analyses, Budget Development, and Budget Analyses

PROFESSIONAL EXPERIENCE:

Confidential, Lenexa, KS

Project Manager

Responsibilities:

• Provide project management for a new software application.
• The new software application is for the automobile insurance industry.
• Also becoming the Subject Matter Expert and Business Analyst for the application.
• Full life cycle project from project planning through implementation for a blended Waterfall and Agile-type delivery methodology.
• Project documentation included Project Charter, Project Plan, Project Schedule (MS Project), Business/Design Requirements, Test Plan, Test Case Development, Test Case Log, Action Item Log, Issues Log, Risk Analysis, Risk Log, Lessons Learned Log, Meeting Minutes, and Status Reports.
• The software application has successfully launched with two clients and several others ready to start a pilot or are in the process of negotiating a contract.
• The application continues to evolve with enhancements and additions.

Confidential, Merriam, KS

Project Manager

Responsibilities:

• Provided project management for large projects for clients.
• Large projects typically required one to three Network Engineers, depending on the complexity and size of the project.
• Large projects typically require servers, firewalls, switches, wireless access points, thin client tablets and desktop computer work stations with software for various applications, including anti-virus software, and sometimes with threatwalls for healthcare industry HIPAA security compliance.
• Provided support for assigning project work, updating schedules for the work group for time off out of the office, and managing the On-Call schedule.
• Essentially a virtual manager for the work group consisting of seven engineers and an assistant service coordinator.

Confidential, Overland Park, KS

Technical Support Engineer

Responsibilities:

• Liaison for Tier 2 and Tier 3 Technical Support Engineers for trouble ticket administration.
• Team size was four Tier 2 engineers and ten Tier 3 engineers.
• Provided project management support for ticket routing process improvement project.
• Project Team consisted of 6 managers.
• Provided administrative support for assigning special projects and updating Master Schedule for work group for training day(s), vacation, sick day(s), and personal day(s).
• Essentially a virtual manager for the work group.

Confidential, Topeka, KS 0 3/2007 - 09/2008

IT Infrastructure Project Manager

Responsibilities:

• Provided project management leadership for IT Infrastructure consisting of the following Teams: Mainframe/Storage, Client/Server, Database, and Network/Telecom.
• IT Infrastructure group consisted of four managers and approximately 20 engineers.
• Mentored IT Infrastructure group on the new project management methodology being implemented at Confidential .
• Created and maintained the “Dashboard” that summarized all the projects IT Infrastructure engaged in as contributors for deliverables with IT Application Development for enterprise/company-wide projects for Marketing, Retail Operations, and Supply Chain.

Confidential, Overland Park, KS

Project Manager

Responsibilities:

• Provided project management leadership for wireless telecommunications point of sale enhancements projects requiring software development for the Confidential Consumer Services Sales & Distribution Systems.
• Project managed the IT development (plan, analyze, design, build, test, and implement) with a team representing IT, Sales/Marketing, and Retail Operations.
• Responsibilities included implementation of Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Level 3 software development process.

Confidential, MO

Project Manager

Responsibilities:

• Provided project management leadership for wireless telecommunications projects requiring software development for the Confidential web site.
• Two major projects contributed to the Third Generation (3G) Wireless Technology Upgrade of the Confidential Network. These projects related to third party application developer/partner registration on the Confidential Application Developer Program ( Confidential ) web site and development of Application Program Interfaces (APIs) for third party application developers/partners. Team size approximately 3 to 6, for 500 hours in size.
• Project managed the IT development (plan, analyze, design, build, test, and implement) with a team representing IT, Marketing, and Engineering.