PROFESSIONAL SUMMARY:

• Results driven Senior Program and Project Leader with 15+ years of proven expertise in IT/business experience in energy, healthcare, government, automotive & finance.
• Responsible for delivering comprehensive solutions that solve business needs.
• This included leading large IT / ERPand business projects, roadmap planning of programs up to $10M budgets / 50+ team members.
• Excellent communication and facilitation skills which include relationship building, aligning project / program roadmaps, standing up PMOs, leading corporate matrixed teams and managing enterprise complex budgets.

CORE COMPETENCIES:

• Leadership / Delivery
• IT Business Strategy
• Program / Project Mgmt
• Change Management (OCM)
• Resource Management
• Agile/Scrum
• RAD - Rapid Application
• Risk Mgmt/Mitigation
• Manage/Deliver Client Req’mts Confidential /PMO Development
• Organization Change Mgmt (OCM)
• Project Roadmap Planning
• Waterfall / SDLC
• Program Governance and Strategy
• Vendor Management
• RFI / RFP Development
• Budget / Finance Management Executive Status Reporting
• RUP - Rational Unified Process
• MS Office / Project
• Clarity / HP ALM
• PeopleSoft / SAP / Oracle
• Webservices / API
• HTML/Java Sctipt
• Windows/.Net

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project / Program Manager, Van Buren, MI

Responsibilities:

• Co-Delivered multiple workstreams for a major project to replicate data from the mainframe to a PostgresSQL database that significantly improved user response times and overall quality performance
• Lead a program responsible to create multiple customer facing Web UI interfaces and inbound / outbound APIs for real-time data integration with global clients
• Managed internal, onshore / offshore vendor resources and deliverables against timeline and budget
• Lead the creation of detail work plans, Operations Transition plan, test strategy for User Acceptance, Cyber Security, Performance and Disaster Recovery
• Budget, vendor contract and resource management of 35 matrixed resources - $2.5M budget
• Ensured operational readiness, vendor support processes and recovery procedures

Technologies Used: MicroSoft Project, Agile Central / Rally, TCVision, PostGresSQL, CDC, Sybase, JAVA, NDM / Mainframe, APIs, Web UI, budget tools, JIRA, Agile / Waterfall, SharePoint, ServiceNow

Confidential

SAP Senior Program / Project Manager, Jackson, MI

Responsibilities:

• Lead the Talent Management Program/ Project IT implementation of SAP SuccessFactors SaaS cloud solution. Responsible for RFP development, contract negotiations, vendor selection, Requirements gathering, Design, testing, communications/training (OCM) and overall delivery - $7.5M program budget
• Lead delivery of a high visibility Financial Planning and Forecasting solution that provided corporate wide forecasting for all departments. Leveraging an Agile / Scrum methodology, the external vendor solution integrated with SAP Financials on premise
• Delivered a major Security project (Identity and Access Management / Governance, Risk and Compliance- IAM / GRC modules). Effort included server upgrades, provisioning, Change Management process training and communications for users requesting system access, analytics and reporting, enterprise testing, Operations support training and Plan), patch schedules
• Delivered a major infrastructure for mobile command vehicles. Effort included network communications, hand held radios, laptops/printers/plotters, satellite dish, Security, wiring, etc.
• Delivered a SaaS Energy Trading and Risk Management SaaS solution. Leveraging a vendor partner solution using an Agile methodology in several Sprints (planning, SoS, Product Backlog management, etc.)
• Created / tracked program and project budget, burn rate, costs, milestones, deliverables, invoice payments, issues/ risks, escalations, created senior management dashboards, program governance model, project schedules and change requests

Technologies Used: MicroSoft Project, Clarity, HP ALM, SAP, SuccessFactors, webservices, API, Oracle Agile, SaaS/Cloud, ServiceNow, budget tools, various development tools, Waterfall, SharePoint, SSO

Confidential

PeopleSoft / IT Senior Project Manager, Troy, MI

Responsibilities:

• Lead global IT project teams through delivery of a PeopleSoft Financials 9.1 upgrade
• Managed delivery of a Global Billing Enhancement effort the US and Canada. This included PeopleSoft Financials 9.1 Billing, Projects and AP module changes - $2.8M budget
• Responsible for leading an internal team including 8 business and technical resources through requirements gathering, Design, data conversion, test and implement
• Ensured Design met business requirements and customer strategic goals, including delivery roadmap
• Created weekly team and executive status reports, tracked budgets, resource burn, project costs, milestones, deliverables, issues/risks, Change Requests and invoice payments

Technologies Used: Microsoft Project, Quality Center, VISIO, PowerPoint, SDLC, PeopleSoft HCM and Financials 9.1, Vendor Management Tools - Fieldglass, IQN, KDW/ETL, SharePoint, Salesforce

Confidential

Peoplesoft / IT Program and Project Manager, Novi, MI

Responsibilities:

• Senior PMO Project/Program Manager responsible for delivering projects related to a PeopleSoft Program for HRMS 9.1 (Base Benefits, Payroll Integration, HR, BenAdmin, Recruiting) upgrade and Supply Chain/Financials 9.0 Merger (ePro, Inventory, Purchasing, GL, AR, AP and Billing) - $4.0M program budget
• Delivered Vertex O-Series Sales and Use Tax software implementation supporting Tax and Accounts Payable workflow and business process for vendor invoice tax calculation and validation
• Eliminated redundant workload and saved $560K in resource allocations for HR/Payroll departments
• Delivered system enhancements required to support NERC/FERC regulations and compliance
• Lead business and technical teams (analysts, SMEs, DBAs, developers, Security, Network, etc.)
• Responsible for a data migration/merger project, operation process, server and network upgrades
• Lead Change Management in support of communications, process training of internal / vendor staff
• Developed governance processes (resources, planned against actuals, burn rate, reporting, etc.)
• RFPs, tracked issues, risks, escalations, change requests, deliverables, Executive Steering Committees

Technologies Used: MicroSoft Project, Quality Center, SharePoint, VISIO, PowerPoint, SDLC, Agile/Waterfall, PeopleSoft 9.0/9.1, Vertex, PowerPlant, Fortis, Legacy Systems, PeopleTools 8.52, Windows, .NET 4.5. Microsoft Project, Quality Center, VISIO, PowerPoint, SDLC, OCM, NERC/FERC

Confidential

PeopleSoft Program / Senior Delivery Manager, Baton Rouge, LA

Responsibilities:

• Lead a PeopleSoft version 9.0 upgrade partnering with business leadership. Effort included Time & Labor and HR 9.1 modules
• Lead a PeopleSoft 9.0 upgrade partnering with business leadership Working. Effort included Financials /Supply Chain Management (SCM) - Accounts Payable, Accounts Receivable, Budget, General ledger, Procurement, Supply Planning, Inventory, Cash Advance, Bonus Depreciation 9.1 modules
• Lead matrix teams consisting of 10 to 15 IT and business resources to develop strategy for implementing PeopleSoft Finance/SCM and HR 9.1 upgrade modules, maintenance and bundle packs
• Lead teams to evaluate (Gap Analysis) between current and future HR and Financials 9.1.
• Responsible for delivering mandated IRS tax updates for 1099, 1042 and 945 forms. Effort included mandated reporting of claim payments from RIMS, Facets, Legacy and PeopleSoft systems
• Delivered network upgrades to support changes and new security protocols (new servers, desktops, capacity planning, network impact analysis)
• Program Management and governance plan, resource management and budget management

Technologies Used: Planview, MS Project, Quality Center, PeopleSoft HCM and Financials 9.1, Mercury, Agile/Waterfall, ClearQuest, VISIO, PowerPoint, JAVA, SharePoint, Trizetto (RIMS and Facets), Clarity

Confidential

Senior Project Manager, Newark, NJ

Responsibilities:

• Lead several major corporate conversion projects that included implementation an integration BI / data warehouse reporting and metrics project. The overall goal was to streamline visibility to single source data for senior management and corporate reporting
• Other responsibilities included obtaining claim recoveries (recaps) based on system enhancements, manual process, portal/IVR updates, provider communications and staff retraining
• Led teams responsible for Joint Application Development (JAD) and Business Requirements (BRD) sessions with teams consisting of IT/business subject matter experts, business and system analysts
• Following the Project Life Cycle (PLC) methodology, created presentations and lead enterprise requirements/design, risk assessments, gate/checkpoint funding approval, executive reporting

Technologies Used: PLC, Planview, Micro Soft Project, Clear Quest, VISIO, Clarity, PowerPoint, Lean Six Sigma, Business Workflow and Manual Processes, FMEA, NASCO, Trizetto’s QNext (QBlue), Ariba

Confidential

Business PMO Lead / Senior Project Manager, Southfield, MI

Responsibilities:

• For a global business unit, established a new PMO, lead identification of business processes that aligned with the IT PMO, reporting, operational readiness, IT activities required to support technology adoption and implementation of new programs across multiple sites and locations in the US
• Identified, tracked and reported project/program status, risks, issues, budget, trends, deliverables and corrective actions to senior management. Developed business cases and presentations for PMO Governance, project prioritization / selection process, including RFP requirements and vendor selection criteria. Facilitated business requirement gathering sessions, including data and process flow mapping

Technologies Used: SDP-21 (GM), SDLC, MicroSoft Project, Clarity, VISIO, Access, PowerPoint, Lean Six Sigma, CRM, Shaw, Business Workflow, web portal, SharePoint, CMMI Level 2 Processes

Confidential

Senior Project Manager, Detroit, MI

Responsibilities:

• Lead IT matrix project teams responsible for defining business requirements, change management, budget forecasting, resource allocation and vendor management
• Responsible for risk assessments, project schedule and ensuring development of test strategies Lead IT teams accountable for legacy/web claims system projects, common business services via the web (e-business applications, NASCO e-applications, claim form processing (Dental, IVR, Medicare, HCFA 1500, NASCO, Facility - UB92/UB04), infrastructure and auditing of ITS host claims

Technologies Used: NASCO, Facets, Enterprise Micro Soft Project, VISIO, Access, PowerPoint, Windows XP, Cobol II, IBM Mainframe, Waterfall/RUP/Agile, SDLC, e-business applications, HTML, JAVA

Confidential

Director of Project Management, Detroit, MI

Responsibilities:

• Lead enterprise project teams responsible for Technology Asset Management Tracking, IS Procurement Centralization, system enhancements, development of an IT Program Management Office (PMO) and project performance/tracking criteria, metric reporting
• Lead RFP vendor selection to implement PeopleSoft 8.3 Financials (JD Edwards conversion)
• Interviewed and selected Project Manages / Business Analysts to lead enterprise projects
• Set project direction by developing business risk assessment processes, assessed project resource skills across enterprise, determined metrics to measure project success and project budgets up to $8M
• Negotiated contracts, managed outsourcing vendors, approved deliverables and vendor payments

Technologies Used: MicroSoft Project, VISIO, Access, PowerPoint, Windows 2000 & NT, JAVA/HTML, AS400, Novell, Citrix, Sun (Unix), PeopleSoft 8.1 HRMS

Confidential

Asst. IT Director / PeopleSoft Program Manager, Detroit, MI

Responsibilities:

• Lead PeopleSoft 8.3 Human Resources/Benefits/Payroll/Time and Labor implementation
• Managed staff of IT programmers, analysts, project coordinators, and Customer Relationship Managers (CRM) to deliver web-based solutions to meet customer business requirements.
• Managed Network Engineers in a Novell/Microsoft, Oracle/SQL environment
• Lead overview of change control process for Level 1 and 2 Call Center & Desktop support
• Managed Call Center staff in support of new vendor implementations, processes and Service Level Agreements (SLAs) for enterprise end users
• Annual Divisional Budget development, analysis and forecasting

Technologies Used: Micro Soft Project, Access, Oracle 8, PowerPoint, Windows 2000 & NT, JAVA/HTML, AS400, Novell, Citrix, Sun (Unix), JD Edwards, PeopleSoft 8.3 HCM