SUMMARY:

Motivated, results - oriented, and dynamic professional with more than 20 years of comprehensive experience in planning, execution, and management of multifaceted projects and large-scale programs in diverse industries. Thrives in fast-paced environments, both independently and as part of high-functioning teams. Analytical and organized with hands-on style of leadership and strong communication skills, leveraged to build collaborative relationships and motivate teams to achieve all objectives, timeline, and budget demands in projects and programs. Demonstrates proven aptitude for proactively identifying issues, risks, and opportunities to improve processes.

CORE COMPETENCIES:

• Project Management
• Program Management
• Scrum Methodologies
• Strategic Planning & Analysis
• Leadership
• Cross - Functional Collaborations
• Stakeholder
• Engagement
• Requirements
• Gathering Performance Management
• Vendor Management
• Client Relations
• Team Building Communication
• Opportunity Identification Reporting

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Program Manager

Responsibilities:

• Coordinate with the Program Manager of the development team in understanding all software components.
• Work closely with the development team during all phases of a project
• Complete financial reports and analyzed for project
• Successfully delivered 3 builds under the VA's OI&T VIP standards
• Ensure client satisfaction with the project process and project team by effective and timely communication including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as needed.
• Review and analyze weekly, monthly deliverables and reports and identified problems and improvements, develop solutions or alternative methods of proceeding
• Ensure the project meets targets, budget and time-lines with appropriate reporting and evaluation
• Develop and finalize over 40 project deliverables each month

Confidential, Fairfax, VA

Program Manager

Responsibilities:

• Oversee and support technical team of 12. Evaluate, plan, and deliver assigned programs, including development of timelines in collaboration with senior management teams and evaluation of potential bottlenecks. Direct sourcing and recruitment of qualified team members, consultants, and vendors from interview process through onboarding.
• Define project goals and milestones within desired project results. Control task order schedules and baselines, task order level risks and issues, and change control processes.
• Effectively plan and delegate daily or project-related work, evaluate team and individual performance, and participate in award and recognition recommendations. Direct large-scale applications, programs, and projects across multidisciplinary business units.
• Designed and implemented internal processes able to improve on-time delivery of programs.
• Directed team through Health Data Interoperability (HDI) program, creating metrics and defining objectives as well as creating dashboard to effectively track data sharing between both departments.
• Reviewed and analyzed 9 data maps from both departments, successfully yielding 61 approved data maps.
• Oversaw entire SDLC for Virtual Lifetime Electronic Record (VLER) program, from requirements analysis through deployment and development of all related artifacts.
• Delivered comprehensive joint program, project, and technical management on DoD/VA delivery of health, benefit, and personnel info exchange capabilities such as VLER, IPO, and Product Development Tracking.
• Supported development and launch of VA Health CONNECT Exchange gateway tool to facilitate exchange of patient data between VA hospitals and healthcare partners.

Confidential, Reston, VA

Senior Project Manager

Responsibilities:

• Played integral role in development and successful launch of VRM initiative through leadership in VRM Program Executive Office.
• Collaborated with Confidential Governance Boards to design strategy and define priorities for IT investments in administrative systems in support of registration, eligibility, and environment.
• Implemented and coached teams on Agile Methodologies in order to ensure on-time achievement of project deliverables as well as optimized team efficiency.
• Oversaw practice of proven risk management methodologies, providing government clients with consultations regarding known or potentials and impact of risks.

Confidential, Washington, DC

Program Manager

Responsibilities:

• Created SDLC artifacts, Quality Gates, OOR Processes, reports, procedures, and methods in support of IT Governance Processes.
• Oversaw Enterprise PCI Remediation Program for various systems including Reservations, Food/Beverage, Operations, and Business Units.
• Collaborated with PCI-DSS Auditor to evaluate and translate requirements from Report of Compliance.

Confidential, Reston, VA

Senior Project Manager

Responsibilities:

• Served as primary POC for Confidential HQ for all HITSS Task Orders in support of Mission Directorates and Office of Information Technology & Communications Directorate.
• Controlled project budget, ensuring financial well-being of program through analysis of cost effectiveness and cost control as well as submission of budget enhancement requests as needed.
• Directed requirement gathering, design, coding, and test plan development initiatives.

Confidential, Fairfax, VA

Project Manager

Responsibilities:

• Managed entire software development lifecycle and successful execution of several multi-platform projects.
• Implemented and evaluated impact of Agile Methodology throughout project lifecycles.
• Provided senior management with expert recommendations on improvements to existing standard procedures and business processes.

Confidential

Deputy Program Manager

Responsibilities:

• Interviewed and hired new employees, and provided staff performance plans and appraisals.
• Oversaw C++ / Tuxedo/ Oracle and Java software development for the VA VetsNet and Caregiver Stipend programs.
• Managed VetsNet claims, awards, and payments for a variety of VA benefit programs. It utilizes Tuxedo middleware to process transactions between the user interface, C++ business logic layer, and an Oracle database layer.
• Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC.
• Monitored project milestones and critical dates to identify potential jeopardy of project schedule.

Confidential

Deployment Project Manager

Responsibilities:

• Devised a strategy for the implementation, and worked with team members involved to ensure that operational areas were prepared for the conversion
• Provided technical advice and assistance to the engineers and software developers during all phases of the project
• Coordinated resources in multiple locations, as well as with all involved functional areas at the conversion site
• Monitored project progress, and documented and reported project status to Program Manager
• Developed summary project plans, cost-benefit analyses, and business rationales for the completion of each project
• Reviewed test results and prepared risk analysis reports based on findings
• Scheduled and tracked projects using MS Project and Primavera Team Play, including budgeting and tracking of contract labor and expenses, and Request for Proposal (RFP) response contributions and reviews