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Sr. Program Manager Resume

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I am a performance-focused visionary, solutions-driven IT executive with 30+ years of added value and an extensive hands-on background leading global projects. I have a solid record of achievement building and aligning IT organizations with strategic business objectives to achieve dramatic bottom-line results. I consistently demonstrated success handling full-project software development lifecycles. A trusted and respected leader, talented in getting employees fired up with renewed enthusiasm for company goals and objectives, ascertaining higher productivity while creating a pleasant work environment. Leverages wide ranging talents in computer technology and staff leadership, effectively managing organizational change, mitigating risk, infusing new ideas, and providing project deliverables on-time and within budget. 

SECURITY CLEARANCE: Secret 
KEY QUALIFICATIONS

  • Enterprise Architectureand Infrastructure Design, Implementation and Management
  • System Architectures
  • Structured Methodologies
  • Systems Development and Integration
  • Software Development Life Cycle
  • Distributed Applications Architecture
  • Disaster Recovery Management
  • Data Center / Infrastructure Planning and Management
  • Large Scale Deployments
  • B2C / B2B e-Business Solutions Network-Centric Services and Applications
  • IT Governance, Planning, Management and Controls, Risk Assessment
  • Contract Negotiations & Management
  • Cost Containment
  • Change Management
  • Business and Technology Strategy and Planning
  • Business Process Engineering / Management
  • Business Development and Marketing
  • Organizational Development
  • Process Improvements & Best Practices
  • Budget Development & Management
  • SLA\'s / Budgets / P&L Management
  • Strategic, Outsourcing and Vendor Management
  • Program / Project Management

CAREER HIGHLIGHTS 
Sr. PROGRAM MANAGER – Confidential 01/2010 - Present

  • Manage 2+ billion dollars in Enterprise Technology Services programs consisting of 580+ projects and 1400 contractors for the USPS CIO\'s office
  • Saved 19 million dollars in first month of employment by restructuring contracts and resources to gain economies of scale
  • Conceived, developed, implementing and managethe $250 million dollarEnterprise Project Management Office (EPMO) reporting to executive leadership
  • Developed strategic and tactical direction of IT services contract vehicles to support best-value for the USPS
  • Championed and lead the implementation and usage of the SEER parametric toolsets within the enterprise
  • Negotiated with Executive Management, contractors and Program Manager Program’s goals, address issues of stake holders throughout the agency

PRINCIPLE - Confidential. 08/2009 – 12/2009 
Developed, established and facilitated the IT Governance (ITG), Enterprise Architecture (TOGAF, FEAC) and Service Oriented Architecture (SOA) processes for the FBI. I provided high-level support and guidance to the FBI on all IT Governance efforts. Initial support included process analysis to accommodate multiple division needs while addressing the enterprise\'s architectural compliance through governance. 
Key Achievements:

  • Performed a wide range of project management functions using project software packages such as Microsoft Project on behalf of the FBI to include but not limited to process analysis to integrate with the budget process, drafting IT Governance project documentation to include project architectural profiles, developing and delivering briefings, coordinating with customers, establishing and maintaining applicable policies, and projecting near term and out-year IT Governance requirements.
  • Worked with major programs and stakeholders to ascertain their level of architectural compliance and produce a program architectural profile as well as provide guidance on that profile\'s ongoing maintenance.
  • Negotiated with Upper Management, peers and subordinates to accomplish the IT Governance program\'s goals, address issues of stake holders throughout the Division while still accomplishing the enterprise\'s needs of a governed target architecture

DIRECTOR SHARED SERVICES - Confidential10/2005 – 04/2009 
Direct the creation and implementation of information technology strategies, including innovative information technology, information management, and management and technology consulting solutions in support of national interest and security initiatives for the Departments of Defense, Homeland Security, Energy, as well as other key Federal Civilian and Health agencies. 
Key Achievements:

  • Implemented Case tool usage and enterprise architecture Zachman methodologies corporate-wide to increase efficiency of software development groups by 900%
  • Implemented CMMI standards and processes to reduce software defects and drive efficencies
  • Chief Architect driving the integration of WebSphere, Maximo, UID/RFID integration, GPS, Wireless, Oracle and custom Java code for the US Navy (NAVSEA) enterprise worldwide logistics and asset management prototype system
  • Increased FEMA disaster service support responsiveness by 300% through re-engineering, automation and process improvements of their enterprise documents, records management and workflow systems
  • Managed an implementation of SOA (Service Oriented Architecture) initiatives for DHS/FEMA modernization
  • Managed the modernization effort of IMC’s legacy records management and custody technology and processes to Increase productivity by 35% and cost savings of $300K

TECHNICAL DIRECTOR - Confidential 01/2005 – 09/2005 
As the Chief Technologist and Enterprise Architect for LibraryCity, an internet startup involved in ebook library systems, digital rights and distribution through ecommerce avenues; responsible for all aspects of technology services including strategic and tactical planning, technology planning and architecture, project management, change management, software development, system integration and partner development. 
Key Achievements:

  • Developed integration and enterprise architecture designs that supported the business process strategy. Supported the data, reporting and infrastructure efforts and ensured adherence with the enterprise architecture
  • Developed and maintained IT strategies that were aligned with and enable the corporate vision
  • Led global matrix team of consultants to develop and maintain the architecture strategy, including the business, information, application, and infrastructure and technology vision

SENIOR TECHNOLOGY MANAGER – Confidential 11/1996 – 11/2004 
Chief Architect and IT department head to staff of and contractors, established, planned and administered the overall policies and goals for the programs information technology department and providing the "Technology Roadmap". Determined long-term systems needs including hardware/software acquisitions to accomplish the business objectives. 
Key Achievements:

  • Directed the design, development, implementation and operations of an SOA web based ecommerce system in a high availability environment, selling over 13.5 million books, documents and other media online via secure digital down loads and general retail POS avenues providing an additional $254million dollars in retail sales
  • Directed the designed, development, implementation and operations of an ecommerce subscription portal in a high availability environment supporting a large (multi Terabyte), high volume (1+ million transactions per day), and supporting over 12,300,000 real-time subscribing members
  • Reduced physical production workload by 52% while increasing the customer base over 400% in four years, producing a 41% increase in retail sales revenue
  • Directed the design, development, implementation and operations of the retail systems/software front-end including POS entry utilizing Microsoft technologies. This product also supported complete modularized site integration with Financial, Global Logistics and Warehouse Management System, sales, marketing, customer service and management reporting

CHIEF TECHNOLOGY MANAGER - Confidential 11/1994 – 11/1996
(Acquired by Computer Science Corporation) 
Directed the Federal Trade Commissions (FTC) Data Center and telecommunications center; analysis, design and installation of large-scale SUN hardware and software systems; management of Electronic data Interchange (EDI) projects; requirements analysis and feasibility studies; alternative analysis, design, and programming of large-scale, 24/7/365 computer systems; long range strategic planning; project planning and management; contract negotiations; marketing; development and execution of budgets; performance specifications for systems and communications hardware; software, communications, and technical services; and presentation, briefings, and overviews of technology projects and issues for senior level executives within the Federal trade Commission (FTC). 
Key Achievements:

  • Managed FTC data center to a 99.999% uptime availability
  • Government appointed Technical Subject Matter Expert for the FTC enterprise records management, document imaging and conversion and Oracle database efforts
  • Directed the design, development, implementation and operations of the FTC websites
  • Increased security and systems monitoring by 60% through directing the development of various internal high performance security applications to assist in monitoring the Data Center servers, networks and other various infrastructure module
  • Directed the technology infrastructure modernization and conversion from mainframe based to high performance client-server based
  • Managed technical service and support for a customer base of 1500+ internal users including Level 1/2/3 support.

CHIEF TECHNOLOGY MANAGER – Confidential 03/1992 – 11/1994
(Acquired by DynCorp, Inc) 
Established, planned, and administered the overall policies and goals for the information technology department. Provided expert advice and assistance in software and hardware solutions including multiple OS environments, data base management, system specialized software, data communications facilities and protocol, and fourth generation technologies. 
Key Achievements:

  • Directed daily activities of the Patent and Trademark (Retail Sales Divisions) systems operations center, a round-the-clock facility supporting ecommerce and general retail (walk up/mail-in) services and sales
  • Drove significant cost savings by converting the technology infrastructure from a mainframe environment to a high-performance client server environment
  • Reduced licensing and support costs by $500K through implementation of an Oracle/SQL client/server Point of Sale Order Management System
  • Successfully managed the operation center to maintain 99.999% uptime availability

Senior Systems Engineer(Lead Architect) - Confidential 01/1990 – 03/1992 
Senior Task Manager and Senior Systems Engineer for a prototype of the data processing platform of a multi-platform modular, transportable, C3I capability system. Utilized technological expertise to provide advanced IT solutions and operations support with direct focus on applications development, systems integration, installation and repair of IBM mainframes, VAX and Data General mini mainframes, and SUN servers and workstations. 

Key Achievements:

  • Directed the entire integration of COTS software forming Compartment Mode workstations (CMW), from planning through installation and documentation
  • Managed the integration of an IBM mainframe 9370, multiple Data General 15000’s, and SUN Sparc servers and PCs into a Compartment/Multilevel C3I secure LAN
  • Developed design requirements and analyses. Evaluation and procurement of software and hardware products, and managing contract engineers in the development of a prototype Compartment Mode environment
  • Configuration Management and testing of a variety of server and workstation brands as Compartment Mode UNIX workstations (CMW)

DATA CENTER MANAGER – Confidential 11/1985 – 12/1989 
Overall management of the state of the art, high secure command-center consisting of Honeywell 6000 and DPS6 mainframe computers providing mission critical data to combat commanders worldwide in deploying, relocating and sustaining allied forces. 
Key Achievements:

  • Through teamwork, knowledge, maintenance and consistent training, WWMCCS performed flawlessly 24 hours a day, seven days a week during Operations Desert Shield and Desert Storm

EDUCATION & PROFESSIONAL DEVELOPMENT

Project Management Certification 
Total Quality Management Certification 
Systems Security Certification United States Air Force 
Programming in UNIX shell 
Programming in "C" language, 
Programming in ADA, 
COBOL programming, 
Programming GCOS8 Operating System 
Programming with GCOS6 Operating System 
Programming with GCOS3 Operating System 
Programming Principles

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