SUMMARY:

• Seasoned Sr. IT Project manager with over 10 plus years of experience in SAP Technical, System Integration, Managed Services, Core industry processes projects, with 10 plus years focus on SAP environment
• Around 3 plus years in SAP Leadership/Consulting roles in the area of BASIS, HANA and Solution Manager Domains.
• Good Experience with managing large scale SAP multi project management, Internal and external Stake holder management, resources, Vendor management, Compliance, budget, program governance, managing global teams.
• Managed successfully Onsite - offshore coordination, Project Management, VP level executive Customer engagement management, Key relationship building, Vendor relationship management.
• Proof of Concept projects, System Migration, Technical cut over activities, Managed Service Delivery in BASIS Area.
• Good Experience with solution design and delivery in the area of SAP Basis, HANA and Solution Manager.
• Successfully managed Project audits, gating reviews, and Change, release management activities.
• Skilled in Requirement gathering, WBS, Design, Planning, Project execution, Monitoring, tracking and Controlling, Team Management, Risk Management, Task Allocation, Resources loading and Knowledge management activities.
• Good Experience with ASAP and Agile project delivery models.
• Established Managed service delivery from traditional service delivery model.
• Managed projects with 20+ team members covering diverse country of origins including US, Europe and Asia.
• Involved in managing project budgets, margins, Account growth, Invoice processing and approvals.
• Proven leadership skills to motivate and drive the team in challenging & difficult situations to do the right thing and deliver the best possible results for client’s business
• Excellent status reporting, employee productivity analysis and metric generation skills.
• Excellent verbal & written communication skills.

TECHNICAL SKILLS:

Project Management methods: Waterfall, ASAP, Agile.

Project Management tools: Fishbone diagram, Pareto analysis, Control Charts, MS Project, MS Visio, Risk management tools

Other Tools: MS Visio, MS Project, MS Office Suite

SAP Specialization: HANA, NetWeaver and Solution Manager

Databases: HANA, Oracle and MS SQL Server

PROFESSIONAL EXPERIENCE:

Sr.Project Manager

Confidential - New Jersey

Responsibilities:

• Plan and Manage transition of support services from Confidential ’s internal resources/teams and other vendors partners in Data Center area, Technical Architects to Tech Mahindra off-shore team.
• Plan and organize tasks for various work streams including OS, DB, Storage, SAP BASIS teamsand vendor partners.
• Task level tracking, status reporting, report issues, risks for steering committee meetings.
• Manage scope, cost, schedule, risks management, stakeholder management.
• Coordinate with Functional, Infrastructure and Vendor partners for milestones (SAP BASIS, DB teams and Infra teams)
• Plan and organize quality gate testing, KPI measurement and present it to Service Delivery Committee.
• Status reporting with key metrics, risk identification and mitigation.
• Manage end-to-end delivery of Confidential services in the ITIL model, covering implementations, upgrades, migrations, hardware sizing and landscape design on various combinations of OS & DB platforms including SAP HANA.
• Discuss the outcome with SAP Architects, Infra teams on the outputs. Reports with issues/risks, re-plan on the project strategy.
• Manage business communications with larger groups, Plan and coordinate change and release management activities.
• Collaborate with clients, identify engagement follow-on opportunities.

Sr. Project Lead

Confidential

Responsibilities:

• Mange key client engagements which includes rollouts and enhancement projects as part of Managed services
• Plan and execute the projects from Initiation, change management till go live, hyper care.
• Manage project resources, vendors for scope, cost, schedule, change management, task control and closure.
• Manage release & Change management milestones, Transport coordination, bundle releases, CAB meetings, resource capacity planning & project tracking.
• Track activities based on WBS for milestone completion.
• Escalation management with multiple project stakeholders.
• Plan resource across projects, drive new projects, guidance to the teams.
• Coordinate on RFP’s, estimations, SOW preparations for new project opportunities, enhancements.
• Manage account goals with cross functional teams.
• Mentoring the team and providing the delivery support and guidance.
• Coordinate with database teams, BASIS, Technical and functional, infra teams including internal and external vendor resources for project deliverables

Sr. IT Consultant

Confidential

Responsibilities:

• Manage scope of the work, cost, schedule and quality to achieve project objectives.
• Manage the risks, issues and change requests in the lifecycle of the project.
• Mentoring the team and providing the delivery support and guidance.
• Managing the team of architects, senior consultants and junior resources.
• Managing the Operating Margin and senior and juniors mix in the team, Appraisals and mentoring the career growth in the team.
• Steer the team on compliance policies, procedures and standards.
• Manage the resource utilization across projects in lighting delivery.
• Successful client engagement with future rollouts in pipeline
• Keep the program in track given the challenges in the requirements volatility, risks with strong focus on change management.

IT Consultant

Confidential

Responsibilities:

• Responsible for smooth delivery of BAU and delivery of multiple project activity concurrently with high quality in agreed time frame.
• Prepare quarterly report for customer, arrange regular meeting with Team lead and SDM, updating annual target in accordance with the actuals.
• Prepare RAG report analysis for customer and track progress.
• Recruiting, mentoring & monitoring the quality of service from members and if needed arrange technical trainings for member improvement.
• Creating and sustaining a dynamic environment that fosters development opportunities and motivate high performers in the team.
• People manager - counsel consultants on career progress, address work & technical related issues, conduct monthly meetings with consultants & track consultant’s progress on par with annual objective.
• Identify competency talent
• Co-ordination customer visits to off-shore and present delivery status.