We provide IT Staff Augmentation Services!

Scrum Master Resume

Irving, TX

SUMMARY:

Over 11 years of experience in managing all phases of technology projects. Strong technical, analytical, communication skills, research acumen and work experience as Scrum Master and Project Manager. Demonstrated ability to motivate, organize, lead and coach Scrum teams across multiple locations, with a verifiable track record of managing complex projects while delivering on time, under budget and above expectations. Ability to manage many projects at once while working within strict deadlines and maintaining professionalism. Skilled in providing effective leadership in fast - paced, deadline-driven environments, with outstanding oral & written presentation and communication skills. Promoted to positions of increasing authority and responsibility because of strong leadership skills, teamwork, customer service and overall performance. Excel at turning individuals into teams that work efficiently and exceed expectations. A passionate leader with outstanding success in delivering mobile banking systems and mentors with purpose and understands that strong working relationships create great teams and produce exceptional results.

  • Focused Approach - Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
  • Operational Efficiency - Completed project up to three months ahead of schedule, as much as $1. 3M under budget.
  • Change Management - Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving business environments.
  • Process Improvement - D efined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
  • Issue Resolution -Efficiently resolved many client issues, often earning praise from clients for my efforts.

TECHNICAL SKILLS:

Languages: Core Java, J2EE Basics and J2ME Basic

Tools: Windows, RHEL Linux, Tomcat Servlet Engine, Apache Web Server, IBM WebSphere, Mobile First Server, Oracle 7-11g Database, Eclipse, NetBeans, CVS, JIRA, Microsoft Projects, Zoho Projects, MS Word, MS Excel, MS Visio, MS PowerPoint.

Other: Agile Scrum, ATDD, BDD, Iterative and Waterfall

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Scrum Master

  • Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
  • Empowered teams to self-organize and grow cross-functionality.
  • Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives.
  • Manage the lifecycle of code development, from ideation to sprints to deployment.
  • Designed project plans, schedules, and specifications to clients
  • Acted as liaison between business and development teams onsite and offshore to provide support in defining needed enhancements to software.
  • Improved quality assurance by identifying inefficiency in manual processes. Providing solutions to the clients to automate the processes cutting down manual intervention, reducing human errors, and improving the productivity.

Environment: MS PROJECT, M. S. Office Tools, Outlook, Harvest, Oracle, BIRT Report, HTML, Java, Java Script, EJB, UNIX Sun Solaris 2.8, SUN Enterprise 3500, VersionOne, Sharepoint

Confidential, Riverwoods, IL

Scrum Master

Responsibilities:

  • Facilitate product development and fulfillment by adopting ‘Scrum’ Agile development methodology.
  • Collaborate with various levels of stakeholders like Epic Owners, Enterprise Architects, Product Management teams, Release Train Engineers (RTEs), Value Stream Engineers (VSEs), Systems Teams, Release Management Teams, Solution Management Teams, Development Teams, Architectural teams and End users to convert Strategic Themes into Product Deliverables in all the levels of Scaled Agile Framework.
  • Worked with other Coaches to identify SAFe process improvements.
  • Monitored the progress of the Scrum teams by the Burn down chart of Sprint backlog and product backlog and provided reports to Portfolio Managers
  • Mapped client requirements with Product Offerings and determine direction.
  • Conducted Requirement gathering sessions, brainstorming sessions, daily Stand-up Meetings and Sprint Reviews.
  • Collaborate with cross-functional teams to gather business requirements related to ongoing development using Agile Estimating and Applied User Stories.
  • Identified User Stories, milestones and created work breakdown structure, scheduling and resource allocation.
  • Worked with stake holders / product owners to prioritize the requirements for sprint.
  • Maintained Product Backlog, Sprint Backlogs, Scrum notes, Task Boards, Scrum Planning Boards, Sprint Planning Boards and Road Maps using JIRA.
  • Develop workflows, processes, set up project environments, version control systems and issue tracking systems.
  • Well versed at backlog prioritizing techniques (MoSCoW, Business Value, Kano) and Estimation techniques (Planning Poker and T-Shirt sizing) to help product owner in prioritizing product backlog items (PBI's) .
  • Proficient in breaking-down of epics into User Stories (INVEST format) and handling the Requirements Churn.
  • Assist with development, implementation, and maintenance of an engagement management model, as well as ensure it is aligned with corporate engagement models.
  • Performed bug diagnosis and recommend solutions to the developers .
  • Mentored team members on the processes/ tools/version control systems.
  • Encouraging the team to come up with reusable elements and use the best practices.
  • Helped the product owners to come up with set of stories for better understanding for estimate and development.
  • Motivated the team to come up with quality shippable product and meet the product goals.
  • Expertly promote continuous improvement and help teams increase productivity and foster innovation.
  • Tracks and reports status and other metrics against goals on an ongoing basis.
  • Facilitated several Joint Application Development (JAD) workshops to drive out business requirements. Used rapid prototyping techniques to get design input from all parties, resulting in zero follow on work after the release to production.
  • In charge of several functional testing efforts for major releases each resulting in no critical bugs released into production.
  • Worked closely with Product Development and project management in ensuring delivery of a stable solution
  • Coordinated the Report release process from development to production.
  • Participated and assisted Test Teams in deliverable testing and quality assurance review to ensure that all the business requirements have been satisfied
  • Managed offshore teams in different geographical places.
  • Training new team members in Agile principles, scrum processes and helping them transition from waterfall methodology to agile practice
  • Designed Information Radiators for status communication like Burn down charts, scrum task boards.
  • Allocate appropriate resources to ensure predictable delivery of multiple applications and projects.

Environment: MS PROJECT, M. S. Office Tools, Outlook, IBM WebSphere Web server, Oracle, SQL-Plus, HTML, Java, Java Script, UNIX Sun Solaris 2.8, SUN Enterprise 3500, JIRA, CVS

Confidential, Union, NJ

Scrum Master

Responsibilities:

  • Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
  • Empowered teams to self-organize and grow cross-functionality.
  • Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives.
  • Met goal of addressing and resolving issues within 24 hours.
  • Manage the lifecycle of code development, from ideation to sprints to deployment.
  • Coordinate and manage code releases and shared APIs with other IT groups.
  • Communicate with other management, engineers, product managers and support specialists on product issues.
  • Track and communicate team velocity and sprint/release progress.
  • Single point of Contact on providing recommendations on product capabilities and effective delivery of products to the client.
  • Prepared and coordinated project proposals and schedules.
  • Expertly promoted continuous improvement and helped teams increase productivity and foster innovation.
  • Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
  • Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
  • Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
  • Encouraging team to adopt pair programming, peer review, preparing reusable components and best practice documents
  • Evaluated information radiators and Scrum issues on daily basis.
  • Representing the team to report overall project status and upcoming risks and suggest solutions about it.
  • Tracking milestones and Publishing team's progress and successes to make sure they are highly visible to product owner / stakeholders.
  • Tracked project progress using KPIs, (Burndown charts, Task boards, velocity, etc..) to monitor project success with the help of JIRA. Maintain metrics that provide visibility to stakeholders on initiative level plans, progress and quality.
  • Successfully delivered couple of implementations on Big Data Analytics and large data processing using Hadoop ecosystem.
  • Worked with internal architects in the development of current and target state data architectures
  • Used data analysis techniques to validate business rules and identify low quality missing data in the existing enterprise data warehouse (EDW).
  • Enforced Kanban principles as a scrum master for my DW/BI team that resulted in reduction of Cycle time by 20% thus increasing team's throughput in less than 8 weeks.
  • Utilized Behavior Driven Development (BDD) techniques to provide reliable, working software early and often during one of the migration efforts.
  • Assisted in maintaining and updating backlog items (User Stories, and Tasks) onto JIRA Agile application.
  • Resolving internal team conflicts and Keeping the team motivated to ensure successful sprints.
  • Established a new self-organizing scrum team by training on agile fundamentals and coaching team for sustaining changes introduced. Implemented agile process for organization growth by training team to use JIRA
  • Assign individual responsibilities, assemble project team, identify appropriate resources needed, and develop schedule to ensure timely completion of project with the help of JIRA.
  • Refining requirements, handling customer concerns, proposing application enhancements, and keeping abreast of new technologies that may be useful to any applications developed by the organization.

Environment: Java/J2EE, WebSphere MQ, REST, SOAP, XML, XSD, XSLT, WSDL, IBM DataPower 4.0, Altova XML Spy, Oracle 10g, Teradata, SOAP UI, CVS, GIT, JIRA, Remedy, MS Visio, RSA, Putty, WinSCP

Confidential, New York, NY

Project Manager/Scrum Master

Responsibilities:

  • Taking responsibility for project quality and timeliness.
  • Refining requirements, handling customer concerns, proposing application enhancements, and keeping abreast of new technologies that may be useful to any applications developed by my organization.
  • Lead and manage team of application engineers, mobile developers and Web developers, overseeing their work and ensuring that they build high quality applications and features for the bank.
  • Allocate appropriate resources to ensure predictable delivery of multiple applications and projects.
  • Interacting with the client to develop and design new modules to increase the business.
  • Prepared and coordinated project proposals and schedules.
  • Manage project teams both external and internal.
  • Worked with Scrum Masters across different sites to prepare for and facilitate potentially shippable increment planning sessions.
  • Facilitating Mid Sprint checkup to re review the acceptance criteria of committed Product backlog items
  • Helped the team in understanding the agile concepts and the agile practices to improve the team’s delivery.
  • Reviewed the User Stories with scrum team to identify the gaps in the Acceptance Criteria and update them as required.
  • Worked with the Scrum team in CI/CD using Jenkins and Maven.
  • Monitored the progress of the Scrum teams by the Burn down chart of Sprint backlog and product backlog.
  • Hands-on experience in Agile ATDD (Acceptance test-driven development) process, and test-driven development (TDD) cycle.
  • Work with the other Program Teams, Development Managers and Product Managers to work toward more consistent processes and reporting so that stakeholders have an easier view into the team's work.
  • Working closely with the Client Service and Product Owner Teams to align with functional requirements and meet business needs.
  • Responsible for coordinating & communicating release specific procedures to release team
  • Conducted user interviews to help identify and understand different process for each user while simultaneously identifying their pain points.
  • Managed the insight and opinions of multiple stakeholders and helped to ensure all stakeholders agreed with the current scope and roadmap of the product
  • Identified potential project risks and helped developed a mitigation plan to resolve potential issues.
  • Ensured defect-free releases through careful planning, testing and QA efforts.

Environment: J2EE 5, Spring3.0, Apache Axis2.0, SOAP, JAXB, JSP,JNDI, XML,HTML, Java Script, Oracle 10g, Websphere Application Server 6.1, RAD 7.0, Jenkins, Maven, Rational Rose, JUnit, Ant, Windows XP, Oracle SQL developer, CVS, Just In Mind

Confidential

Project Manager

Responsibilities:

  • Lead and manage a team of application engineers, mobile developers and Web developers, overseeing their work and ensuring that they build high quality applications and features for the bank.
  • Planned, directed, and coordinated the multiple mobile and web-based financial software projects to ensure that quality goals of projects were accomplished within prescribed time and funding parameters.
  • Provided technical leadership on troubleshooting and resolution of issues.
  • Allocate appropriate resources to ensure predictable delivery of multiple applications and projects.
  • Risk and issue management, quality checks and Change Management.
  • Interacting with the client to develop and design new modules to increase the business.
  • Communicated effectively with client, product development, and QA to prioritize tasks and manage site releases
  • Advised clients on best practices throughout design while managing project scope and client expectations.
  • Work alongside product managers; collaborate with architects and development teams to create system designs in alignment with product reference architecture, technology roadmap, best practices and standards.
  • Worked with business representatives to identify requirements and provide potential solutions, which reduced the time needed to implement software solutions.
  • Prepared project documentation, plans, end stage reports using MS Project.
  • Handling Project Communications, checkpoint meetings, project board meetings and communication plans.
  • Prepared project status reports for weekly conference meetings with team members, clients and stakeholders; responsible for recording action items for follow up.
  • Developed project milestone delivery schedule to allow technical team to efficiently and effectively deliver multiple release cycle.
  • Managed project scope by developing work breakdown structure for major milestones and critical path tasks for meeting project deadlines and producing deliverables.
  • Produced monthly project forecast to ensure defined scope was delivered and managed to timelines and budget; communicated project status to management and project stake holders.
  • Responsible for product presentation to senior level clientele and stakeholders.
  • Developed detailed functional specifications, which reflected a decomposition of business requirements, for implementation by the application developers
  • Coordinated efforts across teams of business analysts, business sponsors, and IT partners to define requirements and implement systems
  • Coordinated with internal and external vendor security testing teams to prevent any vulnerability.
  • Release Management which included the negotiation of service level agreements and managed team to ensure the system availability was within the negotiated threshold. Responsible for UAT planning, test case specification, test execution, defect management and test status reporting activities.
  • Defines and implements project standards and processes for structuring all UAT documentation, evaluation, and improvement.
  • Provides weekly UAT planned versus actual test planning and implementation.
  • Conducted "Train the Trainer" sessions.
  • Implemented Configuration and Change Management
  • Provided strategic guidance and feedback to 16 cross-functional team members
  • Established third tier production support process, decreasing response/resolution time giving team members responsibility and accountability.

Environment: MS PROJECT, M. S. Office Tools, Outlook, CMM/SDF process, IBM Web Sphere, Oracle11G, HTML, Java, Spring3.0, Java Script, angular js, knockout js, IBM Mobile First

Confidential

Sr. Developer/ Project Manager

Responsibilities:

  • Taking responsibility for project quality and timeliness.
  • Estimating effort for projects that range in duration from a few weeks to several months.
  • Improved organizational knowledge retention by capturing software and hardware design in documentation.
  • Mentored engineers in Software Development principles and communication skills, and managed their technical development to ensure knowledge retention and sustainment of a best-in-class team.
  • Promoted to Manager after couple of years as senior team member.
  • Refining requirements, handling customer concerns, proposing application enhancements, and keeping abreast of new technologies that may be useful to any applications developed by my organization.
  • Designed, developed, documented, tested and deployed mobile banking system, enhancements, web servers, load balancers for the bank.
  • Integration of VAS services with aggregators for bill payments, mobile top-ups, recharges, etc. for value added services over mobile in M-Banking.
  • Managed SQL Server databases and performed necessary installation of process.
  • Developed software in Java using Sabre framework, Oracle SQL, and RHEL environment.
  • Hands on Experience in Maven, Ant and Log4J.
  • Experienced with different version management software such as SVN, and CVS.
  • Hands on Experience in UNIX Shell Scripting.
  • Worked on different OS like UNIX/Linux, and Windows
  • Experienced in Service Oriented Architecture (SOA), Micro Services and publishing Web Services that include several components like WSDL, SOAP, Axis and JAX-WS.
  • Used Base64 to encode credentials when calling rest service.
  • Consumed soap web service by using Apache Axis 2.
  • Send/receive messages by using IBM MQ Series.
  • Prepared deployment plan and Request IT to deploy the application by services team.
  • Used ant as build script to build the application.
  • Worked with putty and WinSCP to deploy application and access server logs from the Data Center.
  • Implemented Log4J for Logging Errors, debugging and tracking using loggers, appenders, components.
  • Developed Restful Web Services to call the backend APIs to get the required data from ESB.
  • Developed Action classes and DAO classes to access the database.
  • Developed Web services (SOAP) through WSDL in Web Sphere to interact with other components. Used Web services to extract client related data from databases using WSDL, XML and SOAP.
  • Developed Java Components for the core business logic
  • Perform Unit Testing.
  • Played an active role in the deployment process of the applications on the server side.
  • Worked on various activities deployment and integration of all the modules as part of Integration Team.
  • Involved in Fixing the UAT Bugs, change requests (CRs) analysis and impact analysis of CRs.
  • Upgraded UNIX server from Ubuntu to RHEL 6.0 with Postgres and Tomcat installation and application deployment. Moved Postgres database to Oracle 11g.
  • Involved in Authentication & authorization checks using Encryption & decryption techniques using x.509, Public/private key methods etc.
  • Responsible for data migration to QA/User and Production region.
  • Worked on SSO to integrate security for user authentication.
  • Used Apache Tomcat Application Server for application deployment in the clustered window environment
  • Used CVS repository for version control, created dynamic online reports using SQL
  • Used Quest TOAD, SQL Developer, PL/SQL, SQL*Loader for internal data storage and retrieval.
  • Involved in fixing UAT and production defects & tracked them using QC.
  • Responsible for maintaining DR site with data migration to DR from Production.
  • Responsible for performing DR drills whenever required by the bank.
  • Worked with Server team to build UNIX servers, providing server requirement and software installation.

Environment: MS PROJECT, M. S. Office Tools, Outlook, CMM/SDF process, Apache Web Server, Apache Tomcat 7.0, Oracle10G, HTML, Java, Struts 2, Java Script, RedHat Linux 6, Putty, WinSCP

Hire Now