SUMMARY:

• Senior Manager with 16 years of experience in IT predominantly managing dot net and BI projects. Proficient in planning, executing and delivering concurrent multi - site enterprise initiatives involving interactions with multi-location stakeholders providing virtual leadership across various time zones. Possess diverse industry experience, strong interpersonal skills, proven ability to lead teams, focused, self-motivated, noted for and adept Confidential taking ownership and delivering on time and within budget.
• PM Skills:
• Experience in heavily matrixed organization involving multiple teams.
• Experience in managing dot net and SQL development projects, BI Projects, Reporting projects, legacy applications, support projects.
• Worked in agile, waterfall methodologies.
• Deep experience in Software Development Life Cycle (SDLC) process
• Experience in Financial, Insurance, Banking, and automotive domains for various business processes.
• Well versed with onshore & offshore implementation and support models. Handled diverse team of 60+ members across projects.
• Excellent experience in Presales & Proposal making; Budget Management
• Excellent analytical, problem solving, decision-making, follow-up skills and presentation skills with ability to co-ordinate activities with different stakeholders in a fast paced team environment.
• Possess strong leadership and successful team building capabilities and excellent communication skills to interact with senior management and other stakeholders, presentation and customer service skills.
• Knowledge and understanding of the Software Engineering Institute's (SEI) Capability Maturity Model Integration (CMMI) and operated most of my projects in CMMI Level 5 as per the organization mandate.

TECHNICAL SKILLS:

Project Management Tools: Confidential Project, Clarity, Excel, PowerPoint, Word, Visio, One Note

Agile Tools: Kanban Board, Rally, JIRA, TFS

BI/Reporting tools: SSRS, SSAS, SSIS

Web: Sharepoint 2010, ASP.NET, Sharepoint Web part design

Language: C, JQuery, SQL, PL/SQL, C#.NET, Java, Visual Basic, JavaScript, HTML, COBOL, CAML query, ECMA Script

Database: Oracle, SQL Server 2008/2005/2000

Data Warehousing: ETL, OLAP, OLTP, Star Schema, Data modeling using Normalization.

Database Tools: Confidential SQL Server, TOAD, Informatica

Operating Systems: Windows (9X/NT/2000/XP/2003/Vista/Windows 7)

Third Party tools/Systems: Visual Studio. Net, Photoshop, Visual Studio Team Explorer, Visual Age for Java, Visual Source Safe, Nunit, Actuate 7.0, Google Docs

WORK EXPERIENCE:

Confidential, Madison, WI

BA Project Manager/Scrum Master

Responsibilities:

• Driving Agile implementation in Business Analyst team.
• Leadership for 30 Business Analysts
• Managing requirements of Personal Lines Divisional projects

Environment: Guideware Policy Center, Clarity, MS Office, Sharepoint, Rally, TFS, MS Project, JIRA

Confidential, California

Senior Manager/Scrum Master

Responsibilities

• My role involves managing following projects diverse in nature:
• Responsible for managing the overall performance and delivery of large / cross-functional software development projects that range from $2M to $8M; including scope, schedule, risk, issues and budget
• Scrum Master in Self Service Portal migration project involved rigorous planning and executing as the project was delivered in 5 iterations in a period of 3 months.
• Budgeting and Forecasting for all my projects, reclass whenever required. This is done in SAP.
• Managed cross- functional teams from Analysts, Dev, Testing, and Support with 60+ members within a matrix-ed IT organization from multiple vendors. Includes interaction with Sales and Marketing, Business.
• I played a key role in building an express track to address the immediate business needs. This involved building up a framework in collaboration with Business Analyst and Sales and Marketing team and secure buy-in from all the stakeholders. The projects are certified by SQA, UAT and Business before getting added to the framework. Any business requests that can be modified using the framework do not require further SQA or UAT. This enabled faster time to market and increased the delivery by 92%.
• Provide clear and consistent communication of project status both internally to IT and with Business Stakeholders. This includes daily report, weekly executive report, jeopardy report (whenever project is Confidential risk), and executive level presentations to stakeholders.
• Ensure that issues and risks are identified, understood early and dealt with in a manner that mitigates surprises, risk to scope, cost, and schedule
• Develop and maintain standard project documentation - project plans, agendas, action items lists, deliverables and ensure adherence to company Project Management Standards and Software Development Lifecycle best practices
• Manage a high degree of change in a fast paced, complex and demanding environment
• Evaluate business unit and IT decisions to ensure they are in the best interest of customers and company goals; escalate as needed
• Business Process Improvement in Offers tracking leading to an increase in delivery to 92%

Environment: MPP 2010, Visio, Clarity, MS Office, Sharepoint, Rally

Confidential, California

Senior Manager

Responsibilities

• Assist in building the PMO: I played a key role in evolution of PMO structure by building a SharePoint site involving extensive web part design, building tools in excel for project management, standardizing templates, removing redundancy, centralize document repository, automating repeated manual work using Excel, Project Plan and Sharepoint.
• Information Security and Risk Assessment Project: The goal of the Assist with the risk assessment by gathering inputs from SMEs and coordinating with external vendor performing the assessment. This is the key program for TMS as that reflects the health of the organization. This activity is performed every year.
• Analysis of migration of set of 100 applications from legacy security framework to Oracle Security Framework: Involves coordination with architecture team to understand the gaps between legacy and new framework, and work with architects to come up with a strategy to bridge the gaps.
• Extensive interactions with vendors from various organizations such as Cognizant, CSC, Deloitte, IBM, Field Services, for meeting the project milestones within planned budget.
• Conduct Project Kick Offs, prepared RACI matrix, Work breakdown structure, Project Plan and continuously monitoring project for adherence to scope/schedule/cost baseline.
• Responsible for Budgeting and forecasting for all my projects in TMS.
• Provide PM Services for the following Business Projects enabling Go-Live of the projects:
• Dispute Resolution: Provide ES PM Services for the dispute resolution project
• Email Data consolidation: Involves migration of data in Lotus notes to ZL servers
• Productivity improvement of 8% by automation and by removing redundancy.
• Played a key role in setting up PMO standardizing templates and tools for project management.

Environment: MPP 2013, Visio, Sharepoint 2010, JIRA, ECMA script, CAML query, web part design.

Confidential, Washington

Scrum Master

Responsibilities:

• Coaching the team to understand Agile Methodology
• Facilitate Sprint planning, release planning and Daily Stand-Ups
• Protecting the team from impediments
• Identifies and manages dependencies with other internal and external teams
• Provides metrics and status to senior management.
• Managing decentralized teams in an agile environment using JIRA
• Assisting team with C# coding, SQA and SSIS
• Recommended Team to use test driven development to address the challenges of changing business priorities and reduce defects.

Environment: SSIS, Dot Net, Excel Reporting, SQL, ETL, WCF Web services, Informatica

Project Manager

Confidential

Responsibilities:

• Effort estimation, project planning & tracking, work breakdown structure, task distribution & monitoring, Communication and coordination with multiple stakeholders including Business, Finance, Engineering, etc.
• Provided value by identifying opportunities for automating the scorecard publish that avoided night shift for some of the team members
• Planned and proactively monitored the overall progress, resolving issues and initiating corrective action as appropriate. Provided periodic Dashboard reports on the current program, future opportunities and client issues.
• Interviewing resources for the projects, handle ramp-ups/ramp-downs
• Budgeting and Forecasting for $5M portfolio
• Involved in RFP response creation, deal pricing and OMAT analysis. Due to this we were able to extend the contract for additional year adding few more applications to support. This project had the total team strength of 30 people. My contribution helped in extending the contract into 2013 although there were competitive vendors.
• Provided Business effort savings of $132K in FY12 and $189K in FY11.
• Provided YoY savings of 15% as committed to the client by adopting Lean strategies, tools and process improvement initiatives and automation.

Environment: SSRS 2012, Dot Net, Excel Reporting, SQL, ETL

BI Project Manager

Confidential

Responsibilities:

• Requirement gathering and analysis and design discussion with Confidential Technical leads
• Coordination with different stakeholders such as Development Team, Test Team, Support Team, Management team, End Users, Upstream and downstream users.
• Managing multiple Legacy applications and addressing performance problems
• Troubleshooting issues in SQL queries, stored procedure, web applications, role based security etc.
• Onboarding new customers to the tools and retiring old applications
• Driving and Strategizing reengineering process with Confidential Business Stakeholders and technical leads
• Coordinating and managing platform upgrades like upgrade of IE, Office and OS versions.
• Assisting the users with onboarding of the applications and v-next versions. Coordinating retirement of legacy applications. E.g.: Onboarding Role based permissions security model to different applications.
• Resolved the inherent issues in MS Reports once the project is taken from another vendor thereby reducing the customer support request by 9%.
• Identified the legacy applications with minimum usage and migrated users to new platform thereby resulting in 12% cost savings to client.
• Achieved productivity improvement of 14% YOY by automation and reducing support requests.

Environment: C++, Visual Basic 5.0, 6.0, ASP, IIS, Batch jobs using Windows DOS commands, SQL server 2005 Notification services, SQL 2005 Reporting Services & Analysis Services, SQL Server 2008,.NET framework 3.5,.NET Remoting Services, Windows Services, Web Services, Windows Forms, C#.NET, VB.NET, ADO.NET, ASP.NET, ETL, WCF, WPF, Confidential Office Real Time Collaboration Server (RTC), MS Office 2010, Visual Studio

Confidential

Project Manager

Responsibilities:

• Requirements Gathering
• Functional and technical design (HLD & LLD), coding (using PL/SQL and Dot NET), Test Automation & reviews.
• Transition users to the new system
• Managing schedule, deliverables, resources, status reporting
• Assisting team with development in C# and complex stored procedures in SQL.

Environment: C#, Confidential .NET 2.0 Framework, Oracle 10.1.0

Technology Lead

Confidential

Responsibilities:

• Automated dealer enrollment process thereby reducing the turnaround time for the dealer enrollment process from months to days.

Environment: Delphi 5/7, ASP.NET, SQL server

Confidential, CA

Business Analyst

Responsibilities:

• Interact with Confidential business users and IT Team to understand the business functionality of the applications
• Reverse Engineering Delphi code and SQL procedures
• Preparing System Appreciation Documentation for the applications from a business and technical perspective

Environment: Delphi 5/7, ASP.NET, SQL server, MS Project, Visio

Confidential, Bellevue, WA

Project Lead

Responsibilities:

• Automated Unit Testing using Nunit, Integration Testing
• Preparing help documents requiring thorough understanding of the blocks.

Environment: .Net Framework 2.0, .Net Framework 1.1, SQL Server 2005, Visual Studio Team Suite (Testing Tool)

BI Team Lead

Confidential

Responsibilities:

• Involved in the design of Reporting module.
• Development & Testing of reporting module - Understanding the data model and writing complex stored procedures and C# code.

Environment: SQL Server 2005, ASP.NET, C#, .NET Framework 1.1

Team Lead

Confidential

Responsibilities:

• Requirement gathering, High Level Design and Detailed design.
• Implementation of customization kit demonstrating features of VSTO, Sharepoint.
• Coordination with Offshore on implementation of few of the modules

Environment: SQL Server, Active X Components - VB dot Net, VSTO 2003 and Smart Documents, ASP.NET, C#, .NET Framework 1.1, HTML Scripting, Sharepoint Services