PROFESSIONAL SUMMARY:

• About 17 years of core IT experience encompassing a wide range of management and technical skill sets, roles, industry knowledge areas and managing program delivery across different business domains.
• Highly skilled, versatile Project Manager / Scrum Master with 10+ years experience in program management, vendor management, project delivery from inception through implementation, architecture, maintenance and production support.
• Partner with the customer leadership teams and Project Managers to define and plan the projects and business initiatives as per the organization strategic goals.
• Proven skills on Analytics, Business Intelligence, Data Warehousing Program/Project Management skills supported with conceptual understanding.
• Recognized with Project Management Professionals (PMP), Certified Scrum Master (CSM) and Scaled Agile Framework 4.0 Advanced Scrum Master (SASM).
• Outstanding leadership in Solution Delivery Management - Managed end-to-end delivery of large and complex IT projects for Confidential .
• Successfully managed projects with 45+ consultants across the globe (US, Europe, Asia).
• Mentor for IMS DB/DC mentoring program for IBM India locations.
• Passionate about leading, developing and motivating the multi-cultural teams in achievement of the project deliverables - within budget & schedule adhering to organization standards.
• Diverse experience in the fields of Finance, Cards & Payments, Consulting in various activities ranging from Application Development Management, Support Management and Cost Optimization.

AREAS OF EXPERTISE:

Data warehousing & Business Intelligence: Abinitio, Microstrategy

Languages: SQL, COBOL-II, CICS, XML, JCL, IMS DC, C, EASYTRIEVE

RDBMS: DB2, MS SQL Server, IMS

QA Tools: Mercury QC, HP Quality Center, Cucumber Test Automation

PM Tools: Clarity, EPIC, Rally, Microsoft Projects

Domain: Finance

Methodology: Waterfall, Agile

EXPERIENCE:

Senior Project Manager / Scrum Master

Confidential, Phoenix, AZ

Responsibilities:

• VP Project Manager and Scrum Master role for multi-year 1.4 million Pegasus Corporate Japan project of US 16 million Pegasus program (Top 1 Project for 2016) to migrate from legacy AR platform to industry standard platform - Globestar A/R, involving across 95+ cross-functional departments and teams.
• Successfully implemented four Top 1 Pegasus Corporate projects across different markets and regions, each involved 95+ cross-functional departments and teams under the US $ 17-20 million Pegasus program for each market migration.
• As a E2E project manager, managed 2 million Enterprise Money movement (EMM) workstream of Returns Strategy and Direct Sends project and worked with 10 development teams and 120+ stakeholders.
• Attained Agile maturity level 4 (Matured) for the Scrum team. Liaised with product owner on agile artifacts such as product backlog, sprint backlog, sprint burndown and facilitating scrum of scrum meetings. Also facilitated agile ceremonies like daily stand-up, backlog grooming, sprint planning, show and tell and sprint retrospective.
• Worked with Product Owners and kept the scrum teams together all the times to ensure successful delivery of time boxed sprints. Publishing the sprint progress and impediments to the product owner/stakeholders.
• Scrum Master for Test Automation program in Information Technology Service Management. Implemented Test Automation solution using Cucumber with savings of $90k per annum. Launched process improvements to effectively utilize the benefits of automation.
• Managed several Data Warehousing- Abinitio, Microstrategy, Infrastructure Uplift Projects, Applications migrations projects.
• Coordinated with third-party vendors (Wachovia, JPMC, Bank of America, Wells Fargo and UDW) and Technology teams to close the technical design gaps.
• Managed relationship between the business and technology partners to resolve any project issues/risks and defined appropriate mitigation plan.
• Expertise in high level analysis of business needs, evaluating end-user requirements, custom designing solutions, business development, building new engagements, problem solving and negotiations.
• Implemented Automation solutions by integrating with LISA with savings of $60k per annum.
• Expertise in Project Planning, Finance, Budgeting, Efforts and Cost Estimations, Scheduling, Resource and Staffing, Client Relationship, Quality, Audits, Compliance Management, Resource Management, Risk Management, Test Management, Status Reporting to senior leadership, Project Tracking, Negotiating and coordinating with extended teams and vendors.
• Provided architectural, functional and technical support throughout the entire development life cycle from define through implementation.
• Coordinate with stakeholders and ensure delivery of project within defined scope, time, and cost constraints. Partnered with Business and Technology to drive requirement definition and analysis.
• Effectively defined and managed project scope by working with the project stakeholders in identifying the project critical success factors and acceptance criteria.
• Published weekly status report, monthly reporting to higher management and scorecard of the project in a timely manner.
• Tracked financials at program level, spent against forecast and followed-up with impacted systems as necessary.
• Coordinated with program manager to get the funds and webbed the funds to technology teams.
• Created and maintained implementation and post implementation plan for each phase of the project.
• Drove Business Growth for IBM Export Blue account in Confidential .
• Performing Portfolio manager role for a team of about 20 resources.
• Acted as a SPOC of EPIC to Clarity transformation for entire IBM account in Confidential .

Business System Analyst

Confidential, Phoenix, AZ

Responsibilities:

• Played BSA role for 5 million Customer Relationship Capability initiative and coordinated with 18 interfacing systems and over 75+ stakeholders.
• Played as an Implementation manager role for the Customer Relationship Capability project that involved 18 impacted systems with several cross dependencies and managed 250+ implementation plan activities.

Tech Lead / Application Architect

Confidential, Weston, Florida

Responsibilities:

• Provided architectural, functional solution, designed and implemented several key projects within the Billing and Payment System and Enterprise Money Movement in Confidential .
• Designed, coded and implemented new CICS programs and Batch programs to process MQ messages, screens for updating the new files in various Confidential projects that include Alabama Appraisal for the state of Alabama and IREP.
• Gathered requirements, project planning, identified the resources and implementation of the business processes.
• Performed Business System Analyst role and conducted analyze sessions, defining the scope, design, reviewing the project scope and objectives.
• Worked with Infrastructure team for migration of billing application to IPC servers.
• Played role as configuration manager to focus on quality.
• Staffed, led and coordinated offshore delivery team size of 10-15 in India for Dispute Handling System and Online Financial Systems in Confidential .