SUMMARY:

• I am a dedicated IT Specialist with 10+years in systems administrator, engineering, networking with a proprietary software and application support in the 3 - 4 year range with cross-platform experience; having used both physical and virtual systems along with their accompanying peripheral systems such as SAN, NAS, VMWare ESXi, networking, firewall, cabling, VPN, Active Directory/Exchange and Wi-Fi configurations, etc. coupled with superior troubleshooting and technical support abilities including migrations. I thrive on being a valuable asset who has effectively worked to increase company revenue. I am eager to learn new technologies.

TECHNICAL SKILLS:

• Operating Systems: Windows 2012R2/2008/Windows 2008 R2, Server & Workstations, Windows 2003 Server & Workstations, Windows NT 4.0 Server & Workstation 4.0, Windows XP, Windows Vista, Windows 95/98, Windows 7, Windows 8, Internet Explorer 9. Experience working with VMware ESXi 4/5,5.5, VMware vSphere 4/5,5.5/6.0.0, VMware vCenter.
• Software: IIS 5.0, IIS 7, Microsoft Office 95/98/ 2000/2003/2007 /2008/2010 , Office 365, Windows XP/Windows Vista, Windows 10, Lotus Smart Suite, Front Page 2000/2003/2007 , SQL-7/2007/2008, Dameware, Remedy, HP Openview, Netcool, Sophos, Symantec Ghost, Microsoft Project, SQL 2005, NetBackup 6/7, NetSupport software, HL7 interface usage. Windows Registry. Experience working with Altiris 7.1, Active Directory, Exchange Server 2003/2007, WSUS (Windows Server Update Services), Storage, 3par and Enterprise storage for skills, Dell KACE. General Linux command line usage regarding permissions, users and groups as well as general command usage. Linux server and desktop installs. VMware Horizon Mirage for Windows XP to Windows 7 migrations. Microsoft Deployment Toolkit (MDT) Zero Touch Installation (ZTI), Lite Touch Installation (LTI) Currently learning System Center Configuration Manager (SCOM 2012/SCOM 2007R2).Currently learning Powershell scripting.

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, Ga

Consultant 3Par Storage Administrator

Responsibilities:

• Streamlined basic and advanced 3PAR system administration tasks, troubleshooting and resource/capacity planning.
• Maximized analysis and support of associated hardware and software using fundamental problem solving techniques and root cause analysis concepts.
• Contributed high quality client support experience with an exceptional emphasis on quality resolutions and customer support.
• Generated ideas and solutions to prevent problems and support incidents from reoccurring that impact
• Collaborated with vendors, as needed, and other client team members as appropriate to ensure problem resolution is obtained and, if necessary, root cause is identified the areas of client computing support and overall employee productivity.
• Optimized time / resource estimates for assigned tasks including time tracking activities where appropriate and in accordance with company guidelines.

Confidential, Sandy Springs, Ga

Consultant Systems Administrator III

Responsibilities:

• This is a short term contract responsible for implementing windows updates and security patching to an environment that had previously failed a security audit using SCCM and Altiris. The environment had an infrastructure that had not been maintained with old GPO’s and Firewall rules in place preventing patching from being fully dispersed. Accurate equipment inventory had not been maintained.

Confidential , Kennesaw, GA

Consultant Wintel Systems Administrator III

Responsibilities:

• Introduced configuration, support and maintenance of the three data centers in the Kennesaw, Ga area using Windows Server 2008 R2, Windows Server 2012 R2, VMware vCenter 5 and 5.5.
• Delivered strong system administrator skills, group policy administration, management, addition of devices, racking and stacking of servers, SANS devices, cabling (RJ-45 and Fiber), using HP ProLiant and Cisco UCS hardware and administration.
• Improved assigned projects including server builds, server migrations and also the decommissioning of retiring servers.
• Increased high availability of servers and provided troubleshooting in instances of down times with regards to maintaining Sev1/Sev2 SLA’s.
• Contributed documentation reviews and change request implementations using Remedy.

Confidential, Atlanta, Ga

Consultant Systems Administrator

Responsibilities:

• Optimized Project management of merging business units based on merging separate existing entities into one controlling entity.
• Produced strong system administrator skills, group policy administration, management and usage of Active Directory, addition of devices, racking and stacking of servers, SANS devices, cabling (RJ-45 and Fiber), Cisco UCS hardware and administration knowledge, Exchange server use and administration, Proliant hardware usage and configuration.

Confidential, Alpharetta, Ga

Consultant HP Virtual Lab Data Center Engineer

Responsibilities:

• Accelerated the configuration, support and maintenance of the whole HP Virtual Lab Environment (servers, switches, routers, PDU’s, racks and cabling) that includes all virtual training courses as well as infrastructure equipment in a fast paced data center in a dynamic team environment supporting international clients on the 3rd shift.
• Expanded live training sessions for Enterprise level customers. Installed and performed repairs to hardware, software, and peripheral equipment, following Project design and installation specifications.
• Delivered Microsoft Windows 2008 R2, HPUX, Linux Red Hat OS’s using Altiris server deployment, VMware server builds, HP DL hardware servers, Fibre Channel Storage, with minor HPUX commands and OS, network switch installs and HP DL Server ILO usage.

Confidential Atlanta, Ga

Consultant Systems Engineer

Responsibilities:

• Maximized system administration, performance tuning and management functions for Microsoft Windows Servers utilizing Windows 2003 & 2008 R1 & R2.
• Maintained and monitored database servers using SQL 2007/2008.
• Achieved High Availability for our web servers, proxy servers, application servers, load balancers and terminal servers.
• Created users and groups, controlled account access as well as passwords for users and computer using Active Directory.
• Supported, maintained, created, deleted and performance tuned the CDC’s websites using IIS 2007 & 2008. Additionally, restored functionality, performed troubleshooting, updates and patching for the websites.
• Monitored, maintained and decommissioned existing servers as well as implementing new servers using VMware ESXi 5, VSphere, VMware vCenter and via remote VPN access using Windows and third party remote access tools.
• Performed system and data backups using Netbackup 6/7 and also backed up to tape.
• Performed system restoration and established certificate renewals.
• Maintained and creating our DMZ/DNS zones and cluster structure.
• Managed assigned projects and completed them according to our prescribed SLA.
• Tracked, monitored, created, worked and communicated tickets in HP Openview and monitored alarms through the use of SCOM.
• Generated authorized system software releases and security patches with coordination with User POC or Government Program Manager.
• Added host peripheral hardware including disk files and space utilization. Responded to user’s trouble calls, i.e. system level log on problems, host connectivity problems (LAN, ISN, Ethernet, etc.), file restore, and file share permissions. Performed system administrative and management support for application upgrades, resolved network and file protocol issues as related to a diverse backup architecture.