PROFESSIONAL SUMMARY:

• Over 15 yrs. of IT experience managing IT projects in the field of Infrastructure/application based projects and web based applications
• Comprehensive and detail - oriented project manager that utilizes clear communication and defined expectations to meet the stakeholder needs. Possesses practical knowledge and experience in various environments including; healthcare, automotive, insurance, and retail. Involved in several e-commerce projects providing expertise in Project management/development and exceptional interpersonal communication skills.
• Extensive experience in Project Management, including planning, scheduling, controlling and managing activities over the entire Software Development Life Cycle (SDLC) and COTS.
• Created all associated project plans including work plans, risk management plans, knowledge management plans, QMS plans, communication plans, test plans and implementation plans
• Experience in strategic planning, business process optimization, project management and designing solutions using IT as a tool to leverage business processes and opportunities for growth and worked with numerous project management methodologies to include PMI, Agile, Scrum, Waterfall and SDLC.
• Involved in staffing and recruiting, communication between the different layers of the PMO, the Steering Committee, users and upper management
• Extensive experience working with analysts, programmers, DBA, senior management, functional managers, vendors and end-users to effectively co-ordinate project tasks and ensure completion on time
• Managed several projects by using project initiation, planning, plans implementation, project progress tracking (monitoring) and project delivery and closing
• Proficient in ITIL framework for service delivery
• Experience in resource allocation, conduct reviews and provide resolution for critical problems in Problem Management
• Experienced in developing known errors, root causes reports and communicating them to appropriate stakeholders
• Excellent leadership, interpersonal, communication and research and presentation skills. Skilled in designing and conducting end-user training programs
• Leadership in the delivery of critical business applications and the ability to work with others in a constructive and collaborative manner
• Project Management:
• Manage multiple projects of moderate size concurrently. Involved in the development of strategic plans for projects of high business complexity.
• Develop well-defined Statements of Work, resources and schedule, strategies for risk mitigation and contingency planning and budgets.
• Assist in establishing and improving project management methodologies, procedures and policies.
• Coach and mentor individuals on the project teams, and provide feedback on performance to their leaders.
• Adhere to Project Management Office policies, procedures and methodologies.
• Formulate and define application scope and objectives through user specifications, researching, and fact-finding
• Plan and schedule project deliverables, goals and milestones; oversee project team; manage conflicts within group; identify and solve project issues; develop risk mitigation plan; and develop Requests for Proposals (RFP) for external services
• Value-Added Leadership:
• Cross-Functional Supervision; Team Building & Mentoring; Client Relations; critical thinking; Resource Coordination; Cost/Time management; project documentation; and creating business & functional requirements
• Strong organizational, presentation, and customer service skills
• Business / IT Planning and Vendor Management
• Develop projects from design and development to production; including implementation, post implementation, project life cycle and deployment plan

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Managed projects of varying size from initiating and planning through execution and closing including Epiphany, Muse, Cat-Lab, ISCV, AGFA, Cerner Orders and Cardio View…
• Initiates large, complex projects or multiple small projects following the defined project management methodology by the PMO, including gathering and defining comprehensive project requirements/scope, developing project charters, project plans, budgets and schedules, determining resource requirements and forming cross-functional project teams.
• Follows project management methods, procedures, and quality objectives, including metrics for assessing progress and create required project documentation.
• Involved in the development of strategic plans for projects of high business complexity.
• Develop well defined Statements of Work and Budgets.

Confidential

Project Manager

Responsibilities:

• Managing and completed multiple projects of moderate size concurrently.
• Worked as project manager responsible for project integration and managing the projects of the Data Center Migration, A4, CPN Cerner Interfaces, OB, EZCAP, Muse, EMR, EHR, ADT conversion by using HL7 and several other applications
• Organized project plan meetings, project status meetings, customer requirements meetings, database status meetings and application migration review meetings. Extensively used MS Project, Clarity, Visio, MS Word and other internally developed tools to keep track of deliverables and project status
• Involved in the development of strategic plans for projects of high business complexity.
• Develop well defined Statements of Work and Budgets by using Agile / Scrum and Adopting project portfolio management (PPM).
• Formulate and define application scope and objectives through user specifications, researching, fact-finding and analyzing for complex and challenging application projects.
• Developed service level agreements to meet customer expectations and monitored deliverables in accordance with the service level agreements set by the user community
• Developed Project Charter as part of Initiation and Planning efforts and obtained zero compliances consistently as part of Charter Audit. This includes formal sign off from all key stakeholders on the project indicating the project to get started.
• Perform quality assurance reviews of project documentation and ensuring that application standards are adhered to within the system development life cycle, as required to support business processes.
• Interface with key clients to determine business requirements and translating these into technical software functionality specifications within an approved timeframe and project scope.

Environment: Common Access, Cerner, RadNet, Cerner scheduling, PACS merge application, Power scribe 360, Pharmacy Meds Manager, EZ-Cap (Citra Health), Pyxis interfaces, Cardiology Muse, Midas, WinFS, and Nursing Order Entry applications using SQL Server, SQL+, SQL scripts, MS-SQL, Data warehouse, Microsoft SQL, Web Base Interface console, ORACLE, Crystal Enterprise, FTP, HL7 Server, share point

Confidential

Project Manager /Lead Developer

Responsibilities:

• Converted all data from MMS (chain supply) Legacy System to SAP utilizing ETL, Data flux, Data Integrator, Meta Data, COGNOS, and SCM participation, MS Access, Case Tools, UML, Visio and COBOL.
• Utilized COGNOS and MS Access to extract data from Data warehouse for reformatting and building of conversion files and reports.

Confidential

Project Manager

Responsibilities:

• Worked as project manager on a financial, part inventory and several other projects
• Operated within the Project Management methodology (PMI), including change management, issues management, Classic SDM, CMM/Six Sigma, the entire Software Development Life Cycle (SDLC) and COTS and risk management.
• Responsible for the development and maintenance of the project work plans with the project team, ensuring that the work plan is agreeable to all team members.
• Responsible for planning, directing and coordinating projects in the support of business objectives and/or ongoing operations.
• Worked closely with functional business groups to ensure the efficiency and effectiveness of solutions whereby the incumbent independently assesses the current state of the project and provides overall status to the Executive sponsor.
• Coordinated activities between all areas of IT, and worked closely with the business functions to document and confirm project priority, timeframes, milestones, scope, staffing requirements, ROI and deliverables; and also monitored all major project activities, communicating status and assessing risk.
• Reviewed, analyzed, and evaluated business systems and user needs.
• Wrote detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs and facilitate Business Requirements Definition.
• Communicated with external /internal customers at all levels of the organization.

Confidential

Project Manager

Responsibilities:

• Project Manager in charge of Enrollment and Pharmacy System.
• Converted mainframe systems to the web. Responsible for architectural and project specifications as well as budgeting for HIPPA.
• Provided project assessments.

Confidential

Project Manager/Senior Programmer

Responsibilities:

• Managed client, resource, time and budget for in house projects.
• Accomplished Construction of request for Proposals, Establishing project management, e-business methodologies and standards for the company.
• Lead maintenance of a data warehouse application using Visual Basic.

Confidential

Sr. Programmer Analyst/Lead Developer

Responsibilities:

• Led a team of several programmers to create and implement a new Payroll/Personnel and Inventory systems which was converted to PeopleSoft.
• Led and work with client to Created functional flows for Payroll/Personnel applications from COBOL to PeopleSoft.

Confidential

Sr. Programmer Analyst

• Developed new applications and programs for the Outage system using COBOL II, CICS, DB2, VSAM and MRO (Multiple Regions). Responsible for support and maintenance.
• Developed MS Access forms and Data base to keep track of the project modifications.

Confidential

Sr. Programmer Analyst/Lead Developer

• Served as Lead Programmer/Analyst for the Patient Management, Patient Accounting, Pharmacy system and Medical Record systems, including interacting with all levels of users to create system specifications and functionality using ACF2, COBOL II and CICS.
• Led a team of five programmers to create and implement a new pharmacy system which automated order entry and billing for all medications at the facility

Confidential

Sr. Programmer Analyst

• Designed and developed the Admission Scheduling system using PCS/Ads proprietary language technology and HBOC products.
• Maintained the Admission Scheduling, Pharmacy system and Patient Management systems.

Confidential

Sr. System Analyst/Lead

• Evaluated software systems, both current and those being considered for purchase
• Created systems and unit test/implementation plans using SDM processing.
• Interviewed, trained, evaluated and directed a group or eight programmer/analysts