Senior level IT professional with expertise utilizing his technical, managerial and operational experience to successfully deliver complex systems. Additionally, Mark has managed teams of 5 to 80 people to deliver exceptional result and his managerial responsibilities have included budget authority from $200,000 to $15 million. He has also works to continuously update his education by receiving his PMP, CSM and ITIL Foundation certifications.

Mark strives to deliver business value and solve problems by applying best practices, mentoring, partnering, and using tools acquired as a result of years of focused learning. He is conversant in numerous formal SDLC's and project management methodologies including seven years of implementing and training others in the use of Agile methodologies.

• Agile Expert (7 years)
• Program & Project Management
• Business & Systems Integration
• Application Development Management
• Integrated Staffing
• On Site
• Off Site
• Off Shore
• Operational Management
• Quality Assurance & Control
• Integration Management
• Systems Alignment

Pillar Technology, (Boutique Agile Consultancy) Director / Agile Team Lead / Agile Coach (1/2010 - Present)

• Delivered on time, under budget a fully featured 1.0 and 2.0 release of a web based application permitting college instructors to create, for their students, customized course reading materials. We delivered using a Scrum management process, XP development methodology. We used weekly iterations.
• Delivered on time, under budget a fully featured web based high school Biology and Chemistry teaching application in seven weeks. The product was delivered with only three known minor bugs; that were corrected within two business days.
• (Team) Recipient Cengage's Innovative Product of the Year award June 2010.
• (Team) Recipient Pillar's Customer Delight Award September 2010.
• (Personal) Recipient Pillar's Quarterly Chairman's Award for extraordinary customer support March 2010.

Confidential, Finance Director (2007 - 1/2010)
Enterprise Systems Architect (2007), Sr. Development Manager Corporate and Financial Systems (2004 - 2006)

• Cross functional manager responsible for IT and Finance related activities
• Managed three Project Managers and dev team totaling 25 members. Developed and managed eight major projects including project scope, resource allocation, risk management, assumption / constraints management, project schedule, communications plan, and work breakdown structure.
• Managed Inventory Control function at 3300 stores and 8 DC locations
• Managed Accounts Payables team (managed 22% staff reduction with increased productivity through 15 distinct projects)
• Managed Corporate Inventory and LP Reporting team (managed 30% cost reduction)
• Concurrently managed two strategic projects for the financial organization in addition to standard responsibilities.
• Responsible for all information systems supporting: Backend store data processing - 25 Million store data sets processing and exception reporting 250 Million transactions processed annually. Payroll with an excess of 1.3 million payments per year. Credit card reconciliation. Backend PCI 1.0 compliance. Two terabyte data set for Loss Prevention analysis. My team completed financial reporting using the Cognos BI tools. Guest Relations / Guest Contact. Corporate Data Audits and Sales Tax processing.
• Used highly visible Kanban wall to manage operational support and product change requests to focus attention on what needed to be delivered and in what sequence, while maintaining SOX compliance.
• Project Manager on two outsourcing projects and managed the analysis of two additional outsourcing options
• Projects managed using the Microsoft Suite including Word, Excel, PowerPoint and MS Project

Confidential, Project Manager / Consultant (9/2003 - 6/2004)

• Initiated the replacement of all voter / election / petition management systems for the State of Oregon. Managed project related administration including budget, schedule, contracts, engagement plans, risk and billing for a $19.2M project
• Project developed using Agile DSDM and RAD
• Wrote project framework including project scope, resource allocation, risk management, assumption / constraints management, project schedule, communications plan, work breakdown structure in addition to configuration management strategy and implementation plans using the Microsoft suite of tools for contract and reporting.
• Managed creation of data migration plan, functional requirements specification and system security plan

Confidential, Sr. Project Manager (11/2001 - 12/2002)

• Gained my PMP while at First Pacific
• Developed and delivered Insurance Estimation and Patient Scheduling application to be used in 600 private dental offices.
• Created experience based estimating and risk management tools to examine new projects
• Implemented project/resource budgeting and forecasting by integrated project plans. Instituted weekly risk assessment analysis using MS Project and Excel
• Developed contracts for application outsourcing

Confidential, VP Engineering (9/2000 - 7/2001)

• Delivered three key projects, costing more that $6 million and resulting in more than doubling Chrome's annual revenue integrating in-house resources with off-shore, off-site, on-site contract labor
• Migrated development processes to XP delivery model
• Managed three directors and seven managers
• Responsible for all data, infrastructure and application development,
• Successfully recruited top project team members in tight hiring markets. Managed three corporate downsizing events

Confidential, Project Director (9/1996 - 9/2000)

• Managed and delivered four projects for CBSI's clients valued at between $1.5 million and $3.0 million. Hands on project manager for a $2.5 million based development project that required building a development and testing center, staffing the project, project planning, all areas of risk management, and team coordination across three development sites
• Aided in the development of PM corporate project standards, performing numerous project reviews
• Coached and mentored Project Managers on planning, quality, delivery, estimation, conversion techniques, life cycles and integration processes
• Led teams as small as three to larger teams of 25. Completed projects using off-site and off-shore resources

Confidential, Development Manager (8/1994 - 5/1996)

• Recognized application expert in the areas of Inventory Control, Accounts Receivable, Order Processing, Accounts Payable and Purchase Order
• Responsible for the design and development of an integrated set of client server applications; Accounts Payable and Purchasing package targeted toward large and mid-sized corporations

Confidential, Director of Application Design, PMO (2/1992 - 6/1994)

• One of three team members to introduce and ultimately implement Program Management for Platinum. Managed the integration of software application functionality across eighteen modules
• Completed project with 8 teams in five software centers around the globe.
• Managed data integration between business applications. Reviewed/critiqued project plans; integrated requirements; established project and estimating controls

Confidential, Development Manager (6/1989 - 2/1992)

• Managed a task force in successfully delivering three major software releases, including eleven modules in ten months
• Worked on Inventory Management, Order Processing, Quality Management and Lab Management; interfacing extensively with customers, internal developers and marketing

Education & Certifications:

• BA Degree Government / Public Administration
• Project Management Institute (PMI), Certified PMP #41662 awarded 2002 renewed 2005, 2007 and 2010
• ITIL Service Management Foundation, Certified 2006
• CSM - Scrum Training 2008