SUMMARY:

• Over 7+ years of experience in operations, project management and Release Management.
• Highly motivated, self - directed and innovative professional with exceptional abilities in maintaining a pivotal and a fast-paced role in a diverse environment.
• Verifiable records of recognizing opportunities and developing proactive measures and system integration solutions to expedite procedures that will amplify profit margins.
• Recognized in meeting and surpassing client expectations and organizational goals by rendering comprehensive service to meet the growing needs of the organization.
• Expert in optimizing and enhancing productivity through generating strategic plans and innovative management procedures and processes.

TECHNICAL SKILLS:

• SQL
• Subversion
• Perforce
• HP-Quality Center
• Share Point
• TSRM
• UNIX
• Microsoft Office
• Clear Quest/Clear Case
• JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Coraopolis, PA

Release Manager

Responsibilities:

• Managing production release dates for all applications, minimizing the overhead associated with those releases and coordinating with all teams for adherence to said dates.
• Developing and maintaining accounts standards and procedures to ensure that configuration management controls are capable of supporting deployment activities and implementations to meet business needs.
• Managing, directing, and coordinating all code and code related activities for all applications including, but not limited to, the requisitioning of code streams, delivery, packaging, deployment, environment setup, and release capabilities across the portfolio.
• Managing the release process end-to-end, from the planning of release content through to actual release deployment to production
• Lead and facilitates the planning of product software releases
• Coordinates and participates in regular post-implementation reviews and presents release metrics in order to assist with the evaluation of release quality.
• Organizing, directing, and managing activities for building and maintaining software and infrastructure releases for their promotion through the SDLC to the product environment.
• Defining controls, conversion procedures and system implementation plans, may include user training and orientation.
• Supporting engineering plans and schedules by providing CM/Release Engineering services to build, deploy, develop scripts, oversee branch and merge strategies, and build automated tools as necessary to offer services to engineering team.
• Managing environments from an application code base perspective, ensuring that enough environments are in place and have all of the necessary components to support all testing activities from development through staging.
• Responsible for the support, coordination, planning, delivery, maintenance, and accessibility of IIS and Web Services platforms and infrastructure.
• Developing and implementing an agile SDLC and refinement of the Software Configuration Management infrastructure.
• Liaison to peer IT groups providing application build and deployment services.
• Ensures baselines are established and approved by the appropriate control board.
• Responsible for Planning of the Roll-Out Process and Order of Sequence Involved for Day to Day Enterprise Software Packages for Development, Testing, and System Integration Testing, and Ultimately Production Environments.
• Verifying and documenting software Change, Release, Configuration processes, IT Roadmaps, dependency charts, release content, Install and backout plan.

Confidential, Hopkins, MN

Release Manager

Responsibilities:

• I have worked on various releases using ITIL process for improvements and continuous delivery.
• Developing and maintaining accounts standards and procedures to ensure that configuration management controls are capable of supporting deployment activities and implementations to meet business needs.
• Managing, directing, and coordinating all code and code related activities for all applications including, but not limited to, the requisitioning of code streams, delivery, packaging, deployment, environment setup, and release capabilities across the portfolio.
• Managing the release process end-to-end, from the planning of release content through to actual release deployment to production
• Lead and facilitates the planning of product software releases
• Coordinates and participates in regular post-implementation reviews and presents release metrics in order to assist with the evaluation of release quality.
• Managing production release dates for all applications, minimizing the overhead associated with those releases and coordinating with all teams for adherence to said dates.
• Organizing, directing, and managing activities for building and maintaining software and infrastructure releases for their promotion through the SDLC to the product environment.
• Defining controls, conversion procedures and system implementation plans, may include user training and orientation.
• Supporting engineering plans and schedules by providing CM/Release Engineering services to build, deploy, develop scripts, oversee branch and merge strategies, and build automated tools as necessary to offer services to engineering team.
• Managing environments from an application code base perspective, ensuring that enough environments are in place and have all of the necessary components to support all testing activities from development through staging.
• Responsible for the support, coordination, planning, delivery, maintenance, and accessibility of IIS and Web Services platforms and infrastructure.
• Developing and implementing an agile SDLC and refinement of the Software Configuration Management infrastructure.
• Liaison to peer IT groups providing application build and deployment services.
• Ensures baselines are established and approved by the appropriate control board.
• Responsible for Planning of the Roll-Out Process and Order of Sequence Involved for Day to Day Enterprise Software Packages for Development, Testing, and System Integration Testing, and Ultimately Production Environments.
• Verifying and documenting software Change, Release, Configuration processes, IT Roadmaps, dependency charts, release content, Install and backout plan.

Confidential, Charlotte, NC

Release Manager/ Coordinator

Responsibilities:

• Managed the Change Control and Release Processes partnering with various stakeholders including Development, QA, Project management, DBA, System Admin, Technical operations, Data center and Customer/ Technical Support teams
• Worked with multiple teams to prepare detailed deployment task lists in Ms Project and Excel
• Prepared and owned Operational Readiness of each release based on Rollout Plan, IT infrastructure planning, Change Management Policy, Software release planning & project implementation.
• Ensured change & release management process is adhered to, maintained and administered Application and Oracle change Management site wise, providing core approval for Normal and Emergency changes.
• Managed the execution of approved changes during deployment in Production environment, resolve complex release issues and escalate if required.
• Streamlined business processes and reports; delivered training and communication utilized EPM, Microsoft Project and Share point.
• Rendered the utmost quality management-related processes assistance to account teams and client group leadership.
• Developed company-wide reports standardization specifically for senior executives, human resources, and finance leadership of Accenture.
• Evaluated and addressed system improvement issues by generating measurable results and reports and presented to project stakeholders
• Managed the initiatives for Development Integration Testing, Governance Controls and Change Management processes.
• Collaborated with clients in developing the centralized reporting tool.
• Responsible for managing Software Release Schedules for SAP Applications in Development, Test and Production Environments. Managed the complete Lifecycle from Requirements, Design, Development and Production Deployment.
• Liaised between programming and system analysts to system engineers as well as to Developers and testers.

Confidential, Atlanta, GA

Release Coordinator

Responsibilities:

• Coordinates and participates in regular post-implementation reviews and presents release metrics in order to assist with the evaluation of release quality.
• Effectively managed various resources with variety of skills and potential.
• Managed the end to end implementations from requirements gathering, design, build, test, deployment, up to closure; ensured release schedules are met and skills and knowledge are transferred to operations and support staff effectively.
• Planning, implementing, documenting, and administering change, release and configuration control procedures across multiple projects and deployment efforts.
• Worked with various teams including Software development, Projects, Enterprise wide testing, DR Environment and Business Owners to ensure the release process is followed at all levels
• Providing Release Control & Validation (RCV) process ownership through design, implementation and continuous service improvement activities in process life cycle
• Worked closely with Configuration Management to resolve any issues during build and deployment
• Facilitate resolution of B2B and B2C interface related Service Requests, Change Requests & Release related issues & problems with other process owners (Testing, Development, Infrastructure & PMO) and communicate with and manage the expectations of the internal customers.
• Prepared and owned Operational Readiness of each release based on Rollout Plan, IT infrastructure planning, Change Management Policy, Software release planning & project implementation
• Ensured that the appropriate representation for process, data, technology, and business impact are involved in the change management discussion with the ability to approve and resolve conflict.
• Maintained the consolidated Release calendar of events and ensure that changes map to this calendar without conflict and that the calendar is distributed.
• SAP Net Weaver BPM - Business Process Management for Workflow. (SAP business objects/ Web Intelligence)