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Store Manager Resume

Bethesda, MD

SUMMARY:

  • Understanding Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), Bug Life Cycle, testing methodologies and testing strategies.
  • Understanding Water Fall and Agile software development methodologies
  • Understanding business requirements, functional requirements & documentation for entire QA Testing cycle such as Test Plans, Test Scenarios, Test cases/scripts, Traceability matrix, Test Data, Defect Management reports & matrices.
  • Experience in executing test cases and documenting test results using JIRA, Bugzilla
  • Good knowledge in API testing using POSTMAN and SOUPUI
  • Understanding SQL queries to retrieve data from database tables and validate the data
  • Involve in creating Test Plans, Test cases for assigned learning projects as well as performing Sanity and Smoke Testing
  • Knowledge in performance testing for Load testing and Stress testing using ApacheJMeter
  • Experience in MS Office (MS Word, MS Excel)
  • Highly motivated team player with excellent interpersonal and presentation skills
  • Language: English, Vietnamese

TECHNICAL SKILLS:

Methodologies: Agile/ Water Fall

Testing Tools: QTP, Selenium, JMeter, LoadRunner

Test Reporting Tools: Jira, Bugzilla

Database: Oracle, SQL Server

Operating Systems: Window 7/8/10

Web Technology: HTML, XML

Applications: MS Office, MS Visio

PROFESSIONAL EXPERIENCE:

Confidential, Bethesda MD

Store manager

Responsibilities:

  • Expertise in performing store’s POS system in order to add, edit service as well as employee information.
  • Operated telephone, scheduled appointments, and took messages.
  • Welcomed customers appropriately and directed them to specific technician upon their services
  • Delivered excellent customer services at all time
  • Smoothly operated cash handling transaction
  • Closed business transaction batch at the end of the day.
  • Maintained store’s stock and supplies
  • Contributed to team effort, interacted with co - workers in a friendly, cooperative and pleasant manner.

Confidential, Rockville MD

Part-time Data Entry

Responsibilities:

  • Scanned freights to database
  • Set up mobile scanning device
  • Sorted and tracked freights appropriately using MS Excel
  • Verified, updated freights information
  • Recorded all tasks and activities for current and future freights.
  • Routed data to appropriate staff and couriers

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