Store manager Resume Bethesda MD - Hire IT People

SUMMARY:

Understanding Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), Bug Life Cycle, testing methodologies and testing strategies.
Understanding Water Fall and Agile software development methodologies
Understanding business requirements, functional requirements & documentation for entire QA Testing cycle such as Test Plans, Test Scenarios, Test cases/scripts, Traceability matrix, Test Data, Defect Management reports & matrices.
Experience in executing test cases and documenting test results using JIRA, Bugzilla
Good knowledge in API testing using POSTMAN and SOUPUI
Understanding SQL queries to retrieve data from database tables and validate the data
Involve in creating Test Plans, Test cases for assigned learning projects as well as performing Sanity and Smoke Testing
Knowledge in performance testing for Load testing and Stress testing using ApacheJMeter
Experience in MS Office (MS Word, MS Excel)
Highly motivated team player with excellent interpersonal and presentation skills
Language: English, Vietnamese

TECHNICAL SKILLS:

Methodologies: Agile/ Water Fall

Testing Tools: QTP, Selenium, JMeter, LoadRunner

Test Reporting Tools: Jira, Bugzilla

Database: Oracle, SQL Server

Operating Systems: Window 7/8/10

Web Technology: HTML, XML

Applications: MS Office, MS Visio

PROFESSIONAL EXPERIENCE:

Confidential, Bethesda MD

Store manager

Responsibilities:

Expertise in performing store’s POS system in order to add, edit service as well as employee information.
Operated telephone, scheduled appointments, and took messages.
Welcomed customers appropriately and directed them to specific technician upon their services
Delivered excellent customer services at all time
Smoothly operated cash handling transaction
Closed business transaction batch at the end of the day.
Maintained store’s stock and supplies
Contributed to team effort, interacted with co - workers in a friendly, cooperative and pleasant manner.

Confidential, Rockville MD

Part-time Data Entry

Responsibilities: