Scrum Master/technical Product Owner Resume
Scarborough, ME
TECHNICAL SKILLS:
Productivity: Atlassian JIRA, Confluence, and Zephyr; Microsoft Project, Visio, Server, and Office; Upland Power Steering; Agile Methodology
Programming: .net framework, SQL, REST & SOAP API, JSON, XML, VSAM, Oracle DB2, Linux
Technology: Ethernet wired and wireless environments, RIP, IS - IS, OSPF, BGP, MP-BGP, MPLS, RSVP-TE, SDN, SD-WAN, AAA, SNMP, Firewalls, Netflow, C-Flow, J-Flow, IPFIX, Netstream
PROFESSIONAL EXPERIENCE:
Scrum Master/Technical Product Owner
Confidential, Scarborough, ME
Responsibilities:
- Own the technical development process for Confidential ’s Hannaford brand - digital mobile application, e-commerce, loyalty and Hannaford-To-Go programs
- Agile Scrum Master responsible for Confluence projects and JIRA spaces, backlog refinement, sprint and release planning
- Implement new products and capabilities working with development teams and technical leads both internally and externally, to include Oracle and IBM.
- Develop detailed specifications for product features, clearly understood by the development teams
- Contribute to the product vision, strategy, and roadmap, including clearly communicating the business requirements to the development team to connect them with the product and its customers
- Work with user-interface team on design considerations from a technical implementation perspective
- Collaborate on identification of KPIs used to measure product success and produce reports for stakeholders
- Serve as the escalation point of contact for all product and service level issues raised from technical and customer support
Solution Architect
Confidential, Cranston, RI
Responsibilities:
- Technical lead for commercial treasury Electronic Data Interchange (EDI) and mobile banking applications
- Architect hardware, software, and user interface solutions that support long-term business objectives while maintaining stability with the banks external infrastructure including ACH, Virtual Credit Cards, Paymode-X, Dropbox, and Remote Deposit
- Host presentations with the financial institutions governing board for project approval
- Assess all architectural risks and identify improvement opportunities
- Contribute to the RFI process to identify vendor solution and possible gaps
- Ensure all designs comply with SOX regulations and NACHA standards.
Scrum Master/Product Manager
Confidential, Palo Alto, CA
Responsibilities:
- Led a team of software engineers in the development of a 3D visualization-based network management solution using a GPU
- Created an informed company vision by the market and key stakeholders, and launched the go-to-market strategy for enterprise, financial, and service provider customers
- Implemented customer beta trials
- Documented case studies and authored white papers
- Collaborated with the leading global provider of Physical Security Information Management (PSIM), CNL, to create an intelligent video surveillance solution using 3D technology
- Facilitated successful meetings with venture capital firms and their executives.
Senior Systems Engineer
Confidential, Santa Clara, CA
Responsibilities:
- Supported product sales by presenting the company’s IP network-analysis and routing control-plane solution to target audiences and identified how the solution would meet their needs
- Provided post-sale support including hardware and software installations, customer training, and on-site troubleshooting for customers with critical network outages
- A respected technical bridge between Sales, Marketing, Product Management and Engineering.
- Developed superior solution scoping abilities and influenced new product development.
Product Manager
Confidential, Portsmouth, NH
Responsibilities:
- Led and managed the strategic planning and development for a SAN product suite
- Working with MIT scientists, created a fiber optic wavelength switch supporting both Fibre Channel and Gigabit Ethernet technologies
- Solution consisted of hardware, software, and network management.
