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Scrum Master/technical Product Owner Resume

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Scarborough, ME

TECHNICAL SKILLS:

Productivity: Atlassian JIRA, Confluence, and Zephyr; Microsoft Project, Visio, Server, and Office; Upland Power Steering; Agile Methodology

Programming: .net framework, SQL, REST & SOAP API, JSON, XML, VSAM, Oracle DB2, Linux

Technology: Ethernet wired and wireless environments, RIP, IS - IS, OSPF, BGP, MP-BGP, MPLS, RSVP-TE, SDN, SD-WAN, AAA, SNMP, Firewalls, Netflow, C-Flow, J-Flow, IPFIX, Netstream

PROFESSIONAL EXPERIENCE:

Scrum Master/Technical Product Owner

Confidential, Scarborough, ME

Responsibilities:

  • Own the technical development process for Confidential ’s Hannaford brand - digital mobile application, e-commerce, loyalty and Hannaford-To-Go programs
  • Agile Scrum Master responsible for Confluence projects and JIRA spaces, backlog refinement, sprint and release planning
  • Implement new products and capabilities working with development teams and technical leads both internally and externally, to include Oracle and IBM.
  • Develop detailed specifications for product features, clearly understood by the development teams
  • Contribute to the product vision, strategy, and roadmap, including clearly communicating the business requirements to the development team to connect them with the product and its customers
  • Work with user-interface team on design considerations from a technical implementation perspective
  • Collaborate on identification of KPIs used to measure product success and produce reports for stakeholders
  • Serve as the escalation point of contact for all product and service level issues raised from technical and customer support

Solution Architect

Confidential, Cranston, RI

Responsibilities:

  • Technical lead for commercial treasury Electronic Data Interchange (EDI) and mobile banking applications
  • Architect hardware, software, and user interface solutions that support long-term business objectives while maintaining stability with the banks external infrastructure including ACH, Virtual Credit Cards, Paymode-X, Dropbox, and Remote Deposit
  • Host presentations with the financial institutions governing board for project approval
  • Assess all architectural risks and identify improvement opportunities
  • Contribute to the RFI process to identify vendor solution and possible gaps
  • Ensure all designs comply with SOX regulations and NACHA standards.

Scrum Master/Product Manager

Confidential, Palo Alto, CA

Responsibilities:

  • Led a team of software engineers in the development of a 3D visualization-based network management solution using a GPU
  • Created an informed company vision by the market and key stakeholders, and launched the go-to-market strategy for enterprise, financial, and service provider customers
  • Implemented customer beta trials
  • Documented case studies and authored white papers
  • Collaborated with the leading global provider of Physical Security Information Management (PSIM), CNL, to create an intelligent video surveillance solution using 3D technology
  • Facilitated successful meetings with venture capital firms and their executives.

Senior Systems Engineer

Confidential, Santa Clara, CA

Responsibilities:

  • Supported product sales by presenting the company’s IP network-analysis and routing control-plane solution to target audiences and identified how the solution would meet their needs
  • Provided post-sale support including hardware and software installations, customer training, and on-site troubleshooting for customers with critical network outages
  • A respected technical bridge between Sales, Marketing, Product Management and Engineering.
  • Developed superior solution scoping abilities and influenced new product development.

Product Manager

Confidential, Portsmouth, NH

Responsibilities:

  • Led and managed the strategic planning and development for a SAN product suite
  • Working with MIT scientists, created a fiber optic wavelength switch supporting both Fibre Channel and Gigabit Ethernet technologies
  • Solution consisted of hardware, software, and network management.

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