SUMMARY:

• Highly - accomplished Senior Business IT consultant with a verifiable track record of 15 plus years of strategic and technical consultancy for complex IT projects.
• An enthusiastic Change Agent with a servant-leader mindset.
• Expert in Agile and waterfall project management methodologies. Able to manage large cross functional project teams (onshore-offshore) and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
• Detail-oriented, strong interpersonal skills and highly adept at diplomatically facilitating discussions and negotiations with both internal and external stakeholders.
• Diverse verticals experience in corporate sector, public sector, higher education, health care, insurance, media, satellite communication, telecommunications, and charitable organizations.
• Strong experience in converting capital expenditure (CAPEX) to operational expenditure (OPEX) for cloud transformations.
• Master in developing business case / investment proposals by analyzing business value, benefits, risks, and cost estimates.

TECHNICAL SKILLS:

Scrum Methodology: Servant Leadership, Agile Values and Principle, Coaching, Mentoring, Release Planning, Sprint Planning, Facilitation, Sprint Review and Retrospective, Daily Scrum, Product Backlog Grooming, Problem Solving, Negotiations, Customer Focused, Value Analysis, Continuous Improvement, Communication, Risk and Issue Management, Stakeholder Collaboration, Vendor Collaboration, Reporting, Planning Poker, SAFe,LeSS,Kanban.

Soft Skills: Strong Interpersonal skills, Problem Solving, Collaboration, Logical Reasoning, Adaptability, Analytical, Excellent Communicator, Strong Work Ethics, Positive Attitude, Delegating, Motivating, Conflict Resolution, Negotiation, Influencing, Team Player.

Project Tools: Microsoft Office, Visio, MS Project, Primavera P6, SharePoint, HPALM, Rally, JIRA,HP Easy Config, salesforce, Confidential CPQ, SQL, Jenkins, Kanban

PROFESSIONAL EXPERIENCE:

Scrum Master - Business IT Consultant

Confidential

Responsibilities:

• Established a LACE (Lean Agile Centre of Excellence) with key members from each portfolio to drive the overall SAFe implementation strategy for comprehensive agile frame.
• Advised business on emerging technologies to improve productivity to align with business goals.
• Led 3 scrum teams and coached Product Owners to improve story writing & requirements gathering process, leading to an increase in customer satisfaction.
• Organized and facilitated backlog grooming, sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (blocking Issues, critical defects) on daily basis.
• Communicated the progress to senior management via burndown charts.
• Helped business to formulate the comprehensive business plans and investment proposals.
• Knowledge of tools like Git, Jira, Confluence, Rally, Jenkins, Chef.

Technology Relationship Manager / Scrum master

Confidential

Responsibilities:

• Achieved customer satisfaction as a top-most priority; resolved issues, conflicts and managed escalations if required.
• Removed impediments for devops team(s) and developed trust for flawless delivery of projects - worked with product owners, business partners, technology partners and other stakeholders.
• Worked with the Product Owner (PO) on a regular basis to develop a comprehensive backlog of user stories that define the work for next sprints.
• Handled weekly status, daily scrum, and retrospective meetings as part of agile process.
• Cultivated, nurtured and maintained unified relationships and transparent communication with key stakeholders (velocity, sprint/release progress, stakeholder’s demo).
• Used agile frameworks like Scrum, Kanban, and XP.
• Formulated framework for CICD (Continues improvement and continuous delivery) including techniques like TDD (Test Driven Development), IAC (Infrastructure as code), Automation of testing.

Agile Project Manager

Confidential

Responsibilities:

• Facilitated User Story mapping, backlog grooming with Product Owner (PO), Business Analysts (BA's), Subject Matter Experts (SME's) and developers to elicit requirements.
• Facilitate Story Board using stickies to communicate the progress.
• Collaborated with PO and Scrum Teams, to establish release and sprint delivery goals and to define acceptance criteria and "Definition of Done (DoD)", for the completed tasks, so as to produce a Minimum Viable Product (MVP) at the end of every sprint.
• Worked closely with dev team to enable them on Scrum Framework: Conducted Story Point Exercise to estimate sprint efforts; used relative sizing to award points and tracked the progress on Burn-Down charts.
• Reviewed process with HPALM and tracked defects tickets with OVSD.
• Facilitated creative Retrospectives to ensure team inspects the past sprint and adapts, if needed; used various retro themes to engage teams.

Project Manager

Confidential

Responsibilities:

• Responsible for complete SDLC and PMLC for the projects.
• Managed internal and external teams (Offshore - India) to deliver projects.
• Managed launch of “Genx One”, Cloud offering based on SaaS and PaaS methodology.
• Successfully implement ted an ITIL framework for service and support models; reduced cycle-times of reporting and management decisions by 30%