SUMMARY:

• Confidential is well experienced and senior Project Management professional with over 33 years of progressive experience, including 23 years in comprehensive leadership roles.
• I worked in various industries with business domain expertise in Insurance, Manufacturing, Airline Industries, Banking/Finance, Utilities and ERP in USA and India. I managed various leadership role like Release train Engineer (Chief Scrum Master) or Program manager or Sr Project Manager or delivery Manager or Release Manager depends on type size and requirement of the organization.
• I delivered more than 130 projects ranging from medium to large size/complex projects and Program. I was responsible and successfully delivered large size Programs and Projects with engagement of Business, Application Development or Infrastructure or Data Ware housing/Big Data or IT SRC (Security Risk & Compliance) or cloud/Data Center migration. Additionally, I worked on large enterprise Infrastructure projects for hardware, software roll - out, data integration projects, and application migration projects.
• I delivered Application and business program/projects within the Banking Program, Property and Causality (P&C) Insurance, Claims area of the insurance industry.
• I also delivered key initiative set by C-level leadership for Infrastructure and engineering which includes Data Center Cloud migration projects, Governance model (Security, Availability/Performance and execution) for Cloud migration of Insurance, Manufacturing and Airline industries clients.
• Most recent experience is at one of the most reputed Airlines Company in Chicago, IL as Sr Project Management/Program management consultant and helping on Cargo operations, Tech Ops Modernization, Establishing technology and infrastructure for commercial and business applications
• I bring proven 23+ years of leadership experience to help many organization. I can also help on EPMO Set up and well conversant with many Project management methodologies and tools.
• I have PMP Certification since 2001, Certified Scrum Master since Nov. 2007 and Scaled Agile Framework for Enterprise (SAFe 4.0) Scrum Master Certification since July 2017.

TECHNICAL SKILLS:

Project/Program Management Tools: Primavera, MS Project, CA- Clarity, MS Office, MS Visio, Lotus notes, Share point and Version-One, TFS for Agile and other tools.

Project Management Methodology: Agile, Waterfall, Scaled Agile framework (SAFe), Lean/CMMI-SEI and iterative development, Release Train Management

Software: COBOL, C and Basic languages, Assembly languages, Java and .Net Projects/Web Development, IBM Mainframe development

Databases: ORACLE/SQL/DB2/SYBASE, SAP/ERPOperating Systems: Windows, Linus/Unix, Solaris

Hardware: Client Virtualization with Citrix/Netscaler, Data Center migration with Linux and Windows-Virtualized environment, Storage SAN-NAS, DASD, VTS

Applications Development for Line of Business Projects: Web and App Development - Java/.NET, M/F.

Industries: Financials, Insurance, Banking, Manufacturing, Utilities and Retail

Tools: - Enterprise content management tools - FileNet P8, Captiva, Control-D, Risk and Compliance Tool - Archer, IT SM Tools Suite - HP Service Manager, HP UCMDB, HP- Asset Manager, HP-OO, BMC performance monitoring tools., Skype for business for unified Communication - IM and Video/Audio conference, Office 365 migration, WINDOWS x.x migration for Organizational productivity.

Cloud and Data Center Migration: Assessment, Evaluation, Strategy and approach for migration and execute migration programs and projects. Workstation, Server, Network and other technologies to multiple data centers or Cloud migration Windows X.X Migration, Skype for business migration, Major upgrades to enterprise.

Data warehouse: DB2, Hadoop architecture tools IT Security Risk and Compliance (IT SRC): Risk/compliance framework implementation

Insurance Domain: Commercial Lines, Property and Casualty & Policy and Claims, Conceptual Knowledge of GuideWire.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. Project Manager / Agile Coach

• Based on business priority, I delivered medium to large size projects and worked on IOE PMO for all infrastructure, Operations, Engineering, data analytics, Security and business continuity projects.
• Delivered key infrastructure for automated call routing solution, Infrastructure for Tech. Ops modernization efforts which includes data center and cloud migration decisions.
• Delivered customer facing and mission critical infrastructure and Engineering need to match latest technology to benefit Customers of Confidential . Some of the applications are useful for Airport or Cargo operations, Commercial or Pet-Safe Programs. App Dev Projects are web development using Mobility or .NET, Java technologies.
• Planning & Scheduling, Stakeholders management, Issue-Risk-Dependency management, Budget and Schedule management
• Coach and Trainer for the Agile process, management and requirements to teams, Product Owners and other members in Organization, Effective Facilitator, Observer and Coach for Agile Transformation.
• Expertise knowledge Project Management office (PMO) support: Gate keeping process enhancements, PMLC and SDLC process improvement, Project/Program Status reporting, Establishing Program/Project level Control methods for Budget, Schedule and work accomplishment.
• Full knowledge of CAPEX/OPEX, EDBA (Envision, Design, Build and Activate), Project Management Life Cycle.
• Brings lot of experience from Portfolio management/Strategy planning to delivery and setting up support structure for Product and Application life cycle

Confidential, Peoria, IL

Agile Coach/RTE- Agile Program manager

• Built a high-performance agile product team to re-engineer the organization’s enterprise Data Center consolidation program, worked more as RTE (Scrum of Scums), managed team of Scrum masters
• Stood up and leveraged advanced Agile/Scrum teams and practices (e.g., multiple work streams, Scrum-of-Scrums). Effective Facilitator, Observer and Coach for Agile Transformation.
• Using Agile and JIRA (Agile/Scrum Management Tool), I was able to maintained a daily, predictable, and continual pulse/visibility on the ‘Value-Streams’, velocity of the team, integrity of the Product/Sprint Backlogs and the relative integration points and dependencies that could/would adversely impact the Scrum Team.
• I was also leading some of the infrastructure projects where traditional waterfall methodology used as per PMO/Sponsorship direction. It was aligned with Program Delivery goals and objectives.
• Delivered Data Center and Cloud Migration workstreams between multiple data centers
• Provided leadership over the project team (including Client Engineers, internal IT staff, vendors and contract staff including on-shore and off-shore resources).
• Managed C-level and higher level leadership stakeholder management.
• Partnered with Business and IT, Build the collaborative relationships with Business, Infrastructure leadership and Vendor to ensure successful execution of the data center migration.

Confidential, Madison, WI

Senior Project Manager - Agile Project Manager

• Led and Delivered strategic and tactical projects (Agile/waterfall) for Enterprise Customer Communication (EC2) Program to bring efficiency on any customer communication. 2 projects were following agile approach and other 2 Projects were using waterfall approach.
• Responsible for Agile PM and Traditional PM role as it was matrix organization and it was in the middle of moving to agile (Enterprise Agile Transformation phase)

Technologies used: .NET, JAVA and Vendor tool customization projects

Confidential, Bloomington, IL

Senior Project Manager

• Enterprise Data center Design (EDD) and Cloud Migration Project/program: AGILE PM/SCRUM MASTER, Traditional Project Manager: ( Multi Million $$ Program, Level of Engagement: 2+ Years, Team size: 50-75)
• Strategist: Engaged on setting up Major PMO for Data Center migration, worked on various sub-PMO program management office (PMO),
• Agile Coach / EPMO Consultant: Setting structure of EDD PMO, Facility Management office (FMO), Technical management office (TMO), Infrastructure Management office - IMO, Migration Management office (MMO) and Operations/Service Management office (OMO). Executed few large projects with IMO and MMO.
• Program Manager/Release train Engineer: Delivered migration of many work streams of agile teams: Managed SAFe deliverables - PI planning, scope identification, aligning scope by management office and defining Work streams, Setting up Agile Team, Worked as RTE (Scrum or Scrums) with different projects with different technology (Hardware, Networking, Storage, Applications, Databases) to making successful migration and making it operational
• Efficient Facilitator, Observer and Coach for Agile Transformation. (Release train Engineer).
• Benefits to Organization: Effectively set up distributed data center, Addressing Disaster Recovery need from External Audit, Migrating prioritized application to Cloud.
• Enterprise IT Security. Risk and Compliance Management projects - AGILE PM/SCRUM MASTER - FULL AGILE ENVIRONMENT ( Multi Million $$ Program, Level of Engagement: 2+ Years, Team size: 100-150 and Multiple Projects/Release trains, Geographically distributed teams)
• Implemented RISK AND COMPLIACE framework for Business/IT and Non-IT Assets.
• Delivered IT Risk and Compliance Data Warehouse
• Implemented Enterprise wide IT SRC Governance model
• Delivered Reporting solution for internal and external regulator needs.
• Define Compliance framework with reference to PI, PII, PCI, HIPPA, SOX, GLBA guidelines)/ Technologies used: .NET, JAVA and Vendor tool customization projects
• Benefits to Organization: Addressed the need of Enterprise Risk Management area for Federal and State Government requirement, Established ITSRC and Disaster Recovery model. Provided required reporting solution
• IT Infrastructure Management and Enterprise Technology transformation projects (4 years) - AGILE PM/SCRUM MASTER, - About 10-12 Million $ projects, Multi-year projects
• Delivered Enterprise Workstation and Server Release Model for Security patches and all required software upgrades to Client and Server environments.
• Delivered other infrastructure projects/program: Enterprise Server management tool, Client virtualization release, Skype optimization solution, Software distribution management system and workflow enhancement projects. Technologies used: .NET, JAVA and Vendor tool customization projects
• Benefits to Organization: Automated process of deployment using Microsoft technology for Client and server environment, Established Skype for business for the enterprise and improved the efficiency of IT Department with automation. Effective utilization of technology and compute capacity.
• IT Service Management, IT Applications and Process Management projects - AGILE PM/SCRUM MASTER - FULL AGILE ENVIRONMENT - 3 Years of Engagement, 7-8 Projects, Teams of 100-125 people and More than 20 Million $$ budget. Geographically distributed teams: Vendor/IT and Business.
• Delivered highly complex Architecture Solution for IT Service Management: HP Service manager, HP Asset Manager, HP UCMDB, HPOO and other its integrated Web services enhancements for 80+ Tools integration.
• Implemented new integrated solution and sunset the old technology to support 18000+ Agents, 44000+ Claims office and many support centers/data centers with Incident, Change, Problem, Knowledge management disciplines of ITIL for the entire organization.
• Benefits to Organization: With effective ITIL/ITSM Implementation, Cost of managing support and infrastructure reduced, Effective Change management established to prevent outages and less impact on Business Operations.
• Data Warehousing/Data Analytics/Big Data projects (4 years): (Agile and Waterfall) - AGILE PM/SCRUM MASTER and Project Manager: 30 Million $$ Projects/Program
• Implemented Big-data store for IT Service Management data for Change, Problem, Knowledge, and Incident management data (ITIL) for daily, monthly and periodic reporting as well as analytics reports.
• Implemented consolidated data warehouse solution for Claims records integrating with Enterprise Content management tools.
• Implemented IT Risk, Compliance data warehouse.
• Implemented P&C: Auto/Home policy Big-data (Hadoop) / Data Ware house
• Benefits to Organization: Effective Data Analytics, Online Analytics decision for IT and Business.
• Enterprise content management/Digital projects (3 Years): Mix of Agile and Traditional Waterfall) - AGILE PM/SCRUM MASTER - Full Agile
• Delivered Latest technology on content management tools like FileNet, Captiva, Control-D and more. Integrating line of business data to provide common share to web/mobile applications.
• Technologies used: .NET, JAVA and Vendor tool customization projects
• Benefits to Organization: Data and Records retention for each line of business (Insurance/Banking)
• Banking and Insurance Business domain projects (3 Years): (Mix of Agile and Traditional Waterfall) - AGILE PM/SCRUM MASTER and Project Manager
• Delivered Application Development (User interface and UI Backend) Projects for Banking, Combined Statement projects,
• Delivered Insurance Operation Center - Workload Management enhancement projects.
• Delivered Countrywide Auto insurance rate roll out projects
• Technologies used: .NET, JAVA and Vendor tool customization projects.
• Set up of program and portfolio management office, Help Organization on Strategy Planning, Work prioritization, Sequencing, Roadmap creation for their support area and engaged in envision/initiation process.
• Helped product owner to develop product life cycle and sunset/support strategy for various products used in IT Organization.
• Roll out of Project management methodology / PM Life cycle, Portfolio management processes
• Managed 3rd Party Vendor relationship and Vendor resources on project, program. Managed Contractual agreement with Vendor on Product and resource performance.

Confidential

Senior Project Manager

• Delivery Manager for Client: GE-AE Program/Projects (Aviation, and Manufacturing Industries), Southern California USA program/projects (Utilities industry), GE Capital Finance USA projects Insurance/Finance), Stride Rite USA (Retailer), Technology migration program: All Y2K Projects. Account and Vendor Management, Business Development, Process and Quality Management, Resource Manager, IT Project and Program management
• Delivered multiple large size projects for US Clients and providing offshore solution as Sr. Project Manager/Program Manager. Managing 250+ Resource pool.
• Helped Corporate office in Business Development and Vendor Management: Working on pre-sales and pre-project planning, working with vendors and meeting client expectations
• Implemented Quality and Process Management Models: SEI - CMM Level 5 implementation program, six sigma process implementation for selective clients
• Technologies used: .NET, JAVA and Vendor tool customization projects

Confidential

Manager - Systems

• Managed entire IT Department, IT Strategy planning and procurement, IT Infrastructure management, Enterprise Application Integration and Application Development, Product and Project Life Cycle Management, User experience Management, ERP implementation, Vendor Management, Enterprise IT Transformation.
• Worked as “Manager Systems” Reporting CEO/Managing Director. Managed SYSTEMS department of two engineering divisions - - Entire IT Department of 40-50 people.
• Responsible for IT Infrastructure Selection, Management and Implementation: IT Infrastructure Selection, Procurement, Management and implementation.
• Established enterprise network solution, Selected and implemented HP UNIX systems, RDMS Selection and Client – Desktop/laptop and other hardware equipments.
• ERP implementation for Engineering division- Bill Of Materials, Inventory management system, Procurement, Accounts Payable/receivable, CRM and Sales management modules.

Confidential

Sr. Software Analyst

• Enterprise Application Integration, Application Development, Product Life Cycle Management, User experience Management, Management Information System solution delivery and IT Services Management. Started as Sr. Programmer as well as used File system, UNIX, UNIFY/ORACLE RDBMS, reporting to SYSTEMS Manager.
• Managed small teams of programmers/developers.
• Application Development: Delivered program/Projects for Sales and International marketing Management System, Payroll accounting system, inventory management System.
• IT Infrastructure Selection, Management and Implementation: key team member with Manager (IT) for technical analysis, procurement, and implementation: Infrastructure and Software.

Technical Skills: Oracle DB Administration and Development, C and Basic Programming, Unix Administration, Web based MIS tools for executives