Change Management Lead Resume Houston, TX - Hire IT People

SUMMARY:

Accomplished professional bringing over 20 years’ experience in Organizational Change Management, Communications, and Materials Management to assist Business Leaders with implementing new systems and process improvements, achieving expected results, improving profitability and efficiencies through exceptional user adoption.
High - energy achiever thriving in challenging situations; with the ability to collaborate with multiple stakeholders in cross-functional teams with diverse backgrounds, cultures, and professional levels.
Highly organized professional with an excellent understanding and ability to design training and resource materials to accommodate individual learning styles.

SKILL:

WORK EXPERIENCE:

Confidential, Houston, TX

Change Management Lead

Responsibilities:

Applied change management tools and processes to create a strategy to support user adoption. Estimated CM efforts by project, conducted stakeholder assessments and impact analyses, identified risks, determined mitigation activities, developed CM strategy, collaborated with leadership to implement the strategy, and evaluated end user readiness to support adoption of the change.
Documented requirements, designed the training programs, and developed course material (instructor-led courses, computer-based material, and reference guides.) Reshaped and refined vendor-supplied training materials to integrate with internal business operations. Managed a central repository for Information Technology training tools and templates as well as finished course material. Designed and delivered training sessions tailored to the skill level and learning styles of the audience.
Coordinated the design, development, delivery, and management of communication messages for IT ERP Projects as well as both planned and unplanned communication messages for IT Infrastructure & Security (including 4-6 unplanned messages/month.) Created and published digital signage messages, informational posters, and other media types.

Confidential

Change Management Lead

Responsibilities:

Conducted stakeholder assessments and impact analyses, identified risks, determined mitigation activities, developed/implemented the CM strategy and evaluated end user readiness to effectively support adoption of the change. Worked with Implementation Leads at each site to assist with local issues and facilitate adoption at their location.
Initiated and led a Super User network to provide implementation support and project sustainability.
Developed 8 Global Supply Chain training courses (instructor-led courses, computer-based material, and reference guides.) Delivered over 80 training sessions globally reducing hand-offs and increasing user efficiencies and self-serve capabilities. Worked with Super Users to become Train-the-Trainers for post go-live sustainment.

Confidential

Supply Chain Manager

Responsibilities:

Managed $300 million drilling, completions, and production inventory for Hess-operated locations globally.
Implemented vendor-managed inventory programs to reduce inventory holding costs.
Calculated and reported inventory Key Performance Indicators (KPI’s) (inventory turns, inventory to BOE, and obsolescence material,) making improvement recommendations by asset based on the KPI results.
Prepared annual departmental budget and represented Materials during annual corporate balance sheet reviews with senior leadership and corporate auditors.
Developed and implemented standard policies for material handling.
Conducted well reconciliations reducing audit exceptions by 50% and instrumental in satisfying audit inquiries saving an average of $500 thousand per year.
Participated on the 2007-2008 Equatorial Guinea cost recovery audit team as the Materials Lead enabling Hess to successfully resolve a claim disputing $5 million of cost recovery for inventory transactions.

Confidential

Supply Chain Analyst

Responsibilities:

Handled logistics, shipping, and customs responsibilities for household goods and furnishings, equipment, and office furnishings for new 21-house housing complex, recreation center, and office building, and drilling, completions, and production equipment for offshore.

Confidential

Sr. Staff Associate

Responsibilities:

Performed Accounts payable tasks including processing SAP purchase requisitions, purchase orders, service entries, goods receipts, and invoice payments for drilling wells. Activities included price verifications, reconciling discrepancies with suppliers, and reconciling PO’s in preparation for AFE closure.
Processed drilling material Sales of Capital Assets (SOCA) including preparing SOCA package, analyzing/awarding bids, collecting payment, and processing SAP transactions to reflect the sale.
Managed $6MM tubular inventory, drilling fluids, and drill bits. Arranged for inspections and transportation of production tubing.
Maintained yearly governmental Tier 2 reporting of chemicals.