Founder & Managing Director Resume , Portland, Maine - Hire IT People

SUMMARY:

Results - driven, dedicated, and accomplished organizational consultant with a proven track record of success in advising, managing, and assisting service and healthcare clients with organizational strategy and optimization, program/project management, human resources, and change management to reach their strategic goals.
Demonstrated ability to analyze an organization’s operations, identify process weaknesses, and implement improvements to increase productivity, while controlling costs.
Highly skilled project manager dedicated to completing deliverables on time and on budget.
Recognized leader capable of training, developing, and motivating team members to exceed all organizational and individual goals. Exemplary interpersonal skills used to interact and build strong partnerships with clients, senior leaders, vendors, and other third parties. Certified Lean Six Sigma Master Black Belt.

PROFESSIONAL EXPERIENCE:

Confidential, Portland, Maine

Founder & Managing Director

Responsibilities:

Implemented a global compensation process and system for Unum’s 8800 employees, reducing pay bands from 81 to 22, provided current market matches, and updated employee pay, LTI and PBI.
Oversaw the implementation of Anasazi (an electronic medical records system) for Maine Behavioral Healthcare, consolidating 22 offices operating with 4 different systems to 1.
Designed and successfully re-opened a new wing for impatient care at Spring Harbor Hospital.
Provided project management and IAC consulting to Berkshire Surgical Associates, a member of Berkshire Medical Center to successfully design and implement changes for accreditation as a vein clinic.
Executed program and project management for IDEXX in creating and deploying their global SaaS PIMS.
Provided WEX with project management and organizational development consulting for a Merger and Acquisition with Exxon Mobile in 7 European countries.
Assisted Berkshire Medical Center with Lean Six Sigma and Project Management in their OR and Same Day surgery with transactions totaling more than $125M.
Led project management at WEX through implementation and automation of its global HR management system, implementing ADP Global Payroll and Oracle Fusion v7, recruiting & on-boarding, merit, goals and performance.
Provided lean six sigma and project management consulting to Liberty Mutual reducing systems by 50% and cycle time by 40% through a detailed analysis and streamlining of 258 processes.
Trained and certified individuals in project management, customer service, six sigma, change management, metrics and strategy development, supply chain management, and organizational development.

Confidential, Lexington, Massachusetts

Principal Consultant

Responsibilities:

Co-Led and provided project management for a root cause analysis project to decrease rejected lots, saving the company $8M in lost profits and employee downtime.
Provided organizational development and project management to create a strategic HR plan to help achieve projected growth and assist in retention.
Led both lean six sigma and project management to reduce end-of-month closing cycle time by 50% for finance.
Developed a green belt training program, mentoring 15 participants.

Confidential, Dover, New Hampshire

Founder & Managing Director

Responsibilities:

Led a team and provided project management for Liberty Mutual in the creation of a 7-year strategy for an LDAP platform, saving client >$475K in their Corporate Markets division.
Provided lean six sigma and project management consulting for CVS Caremark to improve first-call resolution from 52% to >85% while increasing employee satisfaction scores in their call center.
Led lean six sigma efforts and provided project management at Liberty Mutual to decrease defects released into production by 86% and workarounds by 67% in their commercial IT division.
Provided project management and lean six sigma support to reduce cycle time by 62% and non-standard request mechanisms by 100% (or 42,502 annual requests) at Liberty Mutual in their commercial IT division.
Re-developed Liberty Mutual’s Lean Six Sigma Green Belt program, co-training 120 students.
Coached lean six sigma and project managers for 29 students / projects, saving $12.2M.
Increased employee examination scores on service strategy, operations, and other similar topics 52% by developing and facilitating CVS Caremark’s IT service management training.

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Founder & Managing Director Resume

Portland, MainE

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