SUMMARY:

• 30+ years of senior leadership experience in complex, technical, large corporate settings
• Expert at team building, people management, and ability to build highly functional teams across geographic regions
• Business acumen, business planning, business development, marketing skills, and ability to manage customer relationships across the corporate landscape
• Experience reporting and presenting to the client’s C level leadership (COO, CTO, CEO, CFO & CIO)
• Serves as a strategic, proactive partner for executive - level leadership
• Manages and provides technology assessments and vendor/supplier vetting
• He specializes in managing large complex new technology programs ranging from $1 MM - $300 MM
• As a former Operations Director, he has managed a $96 MM P&L and large global resource teams of 200+
• Expert working with all of the Microsoft Office tools including Microsoft Exchange 2010/2013 and Office 365
• Experience with all project management tools and methodologies including: PMI/PMP, PRINCE2, Agile, Primavera P6, Waterfall and Six Sigma
• Microsoft Project and SharePoint expert
• Experience using PeopleSoft, Clarity and other financial and supply chain management applications
• RF/Wireless networks SME
• He has managed large E-Commerce projects for retail clients
• He has managed both on-shore and off-shore technical and business resources
• He has managed large global merger and acquisition IS programs
• Marketing and Sales Consulting for several large POC and pilot Smart Grid programs for utility clients across the US
• Experience managing the business requirements gathering process and the full vendor vetting lifecycle process for RFI/RFQ/RFP/RFC and the proposal review and award process
• Extensive Consulting experience as a Senior Program/Project Manager for technical teams and as a Business Program/Project Manager for the business teams
• Extensive experience leading large, cross-functional programs and for enterprise level PMO managed organizations in the public sector, government, financial, utility and retail corporations
• Experience managing large corporate Data Center new builds, expansions, audits, decommissions and relocation’s

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, Minnesota

Senior Technology Consultant

• Strategic Consulting and Program/Project Management for IT infrastructure and Enterprise Security projects.
• Deployed and Tested Enterprise Cyber Security and Identity Security - Active Directory Domain Controller Tools: Defendpoint Avecto and a POC/POT project for Microsoft Advanced Threat Analytics (MS Office 365 Security Tool). Worked closely with Cyber Security Team, Security Tools Team, Identity Security Team, AD Team and Network Team to implement the tool and run Use Cases to vet the tool. Managed the MS ATA production deployment in 2018.
• VPN Testing & Tuning - Managed a nationwide “VPN Remote Application Performance” testing project for remote office users across the US. Baselined and tested latency, throughput and other application performance characteristics. Implemented network head-end, routing and application updates to improve the remote office user experience. Other workstreams included Zscaler Security performance tuning and back-up node testing, various Microsoft upgrades including SHA-1 to SHA-256 Certificate updates, Duster Recovery (DR) and Business Continuity Planning (BCP) for upcoming Super Bowl event and Switch & Router upgrades for end-of-life hardware replacements at Ameriprise Offices around the country.
• Managed an RFP build and let process for new nationwide Multiprotocol Label Switching (MPLS) Carrier Services. Vendors included CenturyLink, Granite Telecommunications, Level 3, Verizon and AT&T (AT&T was the legacy carrier). Worked closely with TechCaliber Consulting; a 3rd party vendor contracted to help build and manage the RFP process. The scope for this proposal included $50MM annual recurring costs for network services.

Confidential, St. Paul, Minnesota

Senior Technology Consultant

• Strategic Consulting and Program Management for IT infrastructure and VoIP Contact Center deployments for Confidential State and Federal government clients across the US.
• Managed a large Cisco IT network and Cisco VoIP Call Center (267 agents & 183 IP Phones) enterprise deployment for the State of Michigan, Medicare division. This solution included all new CAT6 cable plant, LAN/WAN, network and firewall, Cisco UCCE (Cisco Unified Contact Center Enterprise) and CUCM (Cisco Unified Communications Manager (CallManager), IVR, ECR to IP IVR migration, a domain migration from the legacy domain to a new enterprise domain controller, print server migration to a virtual server, a 10-year call storage server migration from a legacy Avaya server to an enterprise virtual server, Telstrat Engage - Voice and Screen Recording, Active Directory migration and deployed Cisco Jabber (instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing).
• Managed the decommissioning of a large data center in SLC that included 20 customer office migrations located throughout the US to other data centers for Cisco Enterprise VoIP solutions and new Verizon SIP spokes.
• Managed a large network refresh (87 new Cisco switches, routers and servers) for the Albany NY office and a new 4K seat Avaya VoIP Contact Center deployment for the Rochester office. The new solution also included adding 4 additional Avaya PBX nodes and IVR into the Albany campus and a new node and IVR for the Rochester office. Also, managed new transport services for the LEC/CLEC local and long distance voice services and the LAN/WAN services.

Confidential, Eagan, Minnesota

Senior Technology Consultant

• Strategic Consulting and Program Management for global IT infrastructure and Data Center upgrades/deployments for Confidential and other IBM global clients.
• Managed a global “Managed Services Integration” project. Built out new head-end connectivity in the Eagan, MN and London, UK Data Centers for 3rd party MSP VPN and VDI connections. Migrated global 3rd party users to the new Network Head-end routing portals. This included all of the new IBM/AT&T managed service users (formerly TR’s global IT Service and Delivery teams - 1K global users). This project included setting up the security policies for 3rd party users using IAM best practices and Palo Alto for the edge router firewalls.
• Managed a large Network Rationalization Project for the EMEA (Europe, the Middle East and Africa) region that included WAN migrations from the legacy BT MPLS to various new LEC/CLEC MPLS WAN connections at a dozen global offices.

Confidential, Stillwater, Minnesota

Senior POS Technology Consultant

• Managed a new POS vendor solution selection process for a high-end restaurant
• Gathered and documented the business and PCI compliance requirements, researched the POS vendor options and created and distributed a detailed RFP to the 6 selected vendors
• Created & distributed an RFP that included financial requirements for lease verses buy, credit card processing fees/vendor, gift cards options, loyalty program, Business Intelligence reports, hand held mobile units, smartphone mobile applications, terminals, printers, cloud verses back office database servers, system installation, training and all hardware, software and licensing required for the new POS solution.
• Managed the vendor selection and award process and contract signing

Confidential, Minneapolis, Minnesota

Senior Technology Consultant

• Managed large BI (Business Intelligence) DBA Infrastructure programs
• Successfully managed various full life cycle infrastructure and software application development projects for Teradata EDW (Enterprise Data Warehouse) expansions and upgrades using the agile project management methodology.
• Managed both on-shore and off-shore global resource teams.
• Successfully implemented Teradata Tools and Utilities (TTU) v14 across all server and application environments including Win 7, SAS, MicroStrategy, WebFOCUS Solaris/Windows/Linux, DataStage, VDI and Citrix. Also, managed a SharePoint v2007 to v2010 migration project for the global Database Operations team and POC’s for TSET and Appfluent.
• Project Team Leader for the next generation architecture design and vendor RFI/RFP/proposal review process for Teradata’s MDHA dual system architecture solution, BAR expansion, disaster recovery and a 2014 hardware expansion project.
• Managed a SharePoint upgrade and migration project. Audited the Global Operations SharePoint site and cleaned up all outdated/irrelevant documents prior to the migration. Setup all related SP Home Pages and Communication sites, moved from a file folder hierarchy to a metadata format, setup all needed access permissions and provided end user training.

Confidential, Merrillville, Indiana

Senior Technology Consultant

• Managed the installation of Itron’s FDM (Field Deployment Manager) Meter Installation and Maintenance Work Order product and the associated client IT infrastructure (internally hosted).
• Field Deployment Manager is a state-of-the-art client server architecture, using a smart client interface and internet protocol (IP).
• The FDM software runs on Itron FC200 and FC300 handheld computers equipped with an integrated SRead radio, or on customer-supplied laptop/tablet equipment using Itron’s 900 MHz or OpenWay Belt Clip radio.
• Installed, integrated and tested FDM with FCS (Field Collection System), SAP CIS and the Maximo Work Order systems.
• Managed the Architects, Business Process Analyst, Engineers, Trainers, Testers and other solution vendors.
• This pilot project was the first step for a 3-year deployment of new Itron AMR (Automatic Meter-Reading) and AMI (Advanced Metering Infrastructure) Electric Bridge Meters and Gas ERT Modules.

Confidential, MN/Nalco, Illinois

Senior Program Manager Consultant

• Managed a $22MM global IT infrastructure and application program for a recent Merger & Acquisition between Confidential and Nalco.
• Audited 585 global offices to document all on site LAN/WAN network hardware, PBX hardware and all Carrier/LEC/CLEC circuits.
• Created a priority list for the global site migrations based on product end of life cycles and critical office locations that required connection to Confidential ’s global enterprise WAN and SIP Carrier networks.
• Managed the implementation of new WAN convergence MPLS networks and Cisco VoIP LAN networks for 585 global offices
• In mid-2012, the IT program was cut short due to budget cuts. The IT M&A budget was reduced from a $22 MM spend down to $2 MM. The new focus for FY 2012 changed to merging just a few priority global offices combined with a new WAN network.

Confidential, Bloomington, MN

Senior Business Manager Consultant

• Managed the next release of the Confidential Connect product. Confidential Connect is a high-speed internet mobile broadband data service being offered via built in laptop and tablet chipsets, USB dongles and MiFi routers to connect users to 3G, 4G & 4G LTE carrier data services. Confidential Connect is a MVNO (Mobile Virtual Network Operator) for Sprint, Clearwire & LightSquared.
• Successfully managed the full SDLC (Software Development Life Cycle) using Scrum and Agile SDLC framework. Managed the PDLC (Product Development Life Cycle) which included the functional business requirements discovery process and the technical requirements development process needed to design, implement and test (IPT, UAT, RT & ORT) the solution in the various test & production environments including PCI standards testing and POS testing.
• Designed, built and tested the E-commerce portal for the Connect product line.
• Successfully managed the internal BBY team and the Accenture, Telespree, Intec, RR Donnelley, Sprint, Clearwire and other POS, billing and product integrators to implement the new release.
• This project included PCI compliance work with the billing integrators and heavy systems security involvement as some of the 3rd party vendors were new to BBY.
• Also, managed Phase 2 of a large Data Center Migration Project for a recent M&A of an E-commerce PartSearch Web Site.
• Migrated the solution from a 3rd Party Data Center located in NY to Virtual Servers located in a DMZ at Confidential ’s Corporate Data Center in Bloomington, MN.

Confidential, Minnetonka, MN

Senior Program Manager Consultant

• Managed a large global corporate divestiture and M&A for Carlson Marketing. The Carlson Marketing M&A was with Groupe Aeroplan from Canada and included both domestic US and international offices. The divestiture was a separation from Carlson Corporation.
• Assigned as a key member of the IT Transition Leadership Team to migrate the entire organization off of Carlson Corporation’s global IT infrastructure and stand up new networks that connected up with Groupe Aeroplan from Canada. Under Groupe Aeroplan’s new ownership, Carlson Marketing’s name was changed to Aimia.
• Responsible for migration of the WAN, LAN, WLAN, VPN, Voice Networks, and international WAN utilizing multi-protocol label switching (MPLS) and Session Initiation Protocol (SIP).
• Successfully managed the migration of all US domestic and international offices to a hosted WAN solution (Savvis) and a hosted Cisco VoIP solution (Smoothstone). Also, assisted with migration of all ERP applications.
• This project included PCI compliance work and heavy systems security involvement due to the new vendor relationships, new networks and the new applications that were installed.

Confidential, NY

Senior Program Director Consultant

• Managed a 700 MHz wireless pilot network deployment implemented in San Diego, CA.
• This demonstration project was implemented to allow Sempra Energy to consider upgrading their legacy gas & electric network to an integrated Grid Modernization/IT Infrastructure/Big Data IP based network that offers a licensed spectrum for operational as well as mission-critical applications.
• The solution consisted of Confidential LTD BTS and DOCSIS CPE modems, Wi-Fi, WiMAX, IP Cameras, VoIP Phones, LAN Switches & Routers, microwave links and fiber for WAN backhaul, wireless backhaul for Itron AMR/AMI gas and electric meters, DataRadio BTS’ and mobile truck radios utilizing AVL and other technologies.
• Migrated MDM, DCS, DMS, LCS, GIS, Security, Workforce Management, SCADA and other applications onto the new IP demo network. Other responsibilities included researching and procuring new vendors in CA and other states via the MSA/PSA process, RFI/RFQ/RFP and proposal consulting, sales and marketing support, corporate office and apartment lease negotiations, facilities/carrier/vendor services management and customer SLA management.
• Utilization of a cutting-edge DR/COW for demonstration and disaster recovery support.

Confidential, NY

Senior Program Director Consultant

• Managed e a 700 MHz ground-up wireless network deployment that was implemented throughout the state of MN.
• Early in the program, Confidential acquired and merged with the wireless hardware and software manufacturer (formerly known as Vyyo). This manufacturing team was based in Israel.
• Worked closely with the Israel team (combination of daily & weekly calls) on logistics planning for product delivery, hardware and software upgrades, software bug and patch releases and architecture design for the product roadmap.
• This network allows Great River Energy and its Co-ops to maintain their existing communication infrastructure while upgrading to an IP-based Grid Modernization/IT Infrastructure/Big Data communications network platform that supports their legacy equipment.
• Within the Utility market it provides a secure, two-way broadband connection to substations, feeders and meter sites, giving customers the ability to monitor real-time mission-critical assets, early fault detection and providing maximum continuity of service.
• Installed Wi-Fi, VoIP phones, IP Security Cameras and EKA AMI/AMR with microwave links and fiber rings as the WAN backhaul. Successfully migrated SCADA, GIS, RTU, DCS, DMS, MDM, Workforce Management and LCS applications onto the new IP network.
• Managed a network rebanding project in the fall of ‘08 that consisted of upgrading 625 CPE modems and 68 Base Stations (BTS’) located throughout the state of MN. Other ongoing responsibilities included researching and procuring new vendors via the MSA/PSA process, RFI/RFQ/RFP and proposal review process, office and warehouse space lease negotiations, facilities/carrier/vendor services management and customer SLA management.