SUMMARY:

Dedicated, highly motivated, passionate, adoptable to changes, self - starter, detail oriented, subject matters technology professional with extensive hands-on experience in all type of testing, system analyzing and projects delivery. Strong critical thinking skills, analytical skills, documentation, prioritization skills, fast learner, problem solver, team player, decision-maker, with good communication skills, project management and knowledge of Waterfall, Agile, SDLC, Dynamic CRM. Working knowledge of industry multiple domains and tools.

TECHNICAL SKILLS:

• Windows
• Linux
• Jenkins
• Maven
• Cloud
• GCP
• QTP
• QC Quality Center
• HP ALM
• Dynamic CRM
• Clarify software
• TFS
• Jira
• MTM
• Visual Studio
• TestAnywere
• SoapUI
• API test WSDL
• XML over HTTP
• SQL Server
• Oracle
• Toad
• SQL Server
• MySQL Query
• RedGate
• Java
• J2EE
• JSP pages web services
• Java Web based Appl.
• Web
• ASP.net
• Client/Server n-tire
• Selenium IDE
• CRM
• Salesforce
• MS Office
• Visio
• MS Project
• EDI
• HL7
• Cisco
• Checkpoint
• LogMe
• VMware
• Workday
• Recruiting
• Finance apps and tools
• Reporting
• Real Estate Management
• Billing
• Accounting
• Invoicing
• Waterfall
• Agile/Scrum
• Mobile
• Services
• MS Access
• IPhone
• Android
• SharePoint
• Wiki
• Validation
• Verification
• Acceptance Test
• Test Plan
• Test Cases
• Testing
• Recruiting
• Invoice
• Cross Browsers
• Adobe Acrobat

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager, Lead QA Test Engineer

• Increased value of the customers through manage, delivery projects and testing, improving quality and efficiency on number finance back office, wealth management, reporting, CRM, Clarify BOS, salesforce, accounting, HR projects, Quarterly Statements with third party printing company. Acted as Tester, QA and Project Lead to coordinate test and project efforts, bugs, defect submissions and bugs triaging. Ability to work in changing environment and knowledge of Waterfall, Agile. Tracked down, identified toward resolution issues while collaborating with 5 +developers and 10+ technology team members.
• Attended and lead regular Agile, Scrum in Sprint meetings: Release Planning, backlog grooming, planning, stand-ups, and retrospectives.
• Managed the system development life-cycle SDLC activities for technology products, deliverables to meet the release schedule and within budget, supported maintenance team and developed plans, used TFS, Share Point, MS Project, Visio. Delivered projects in the Waterfall and Agile environments. Lead teams, applied new techniques, configurations or technologies when needed, analyzed project needs, looked in full picture, directed process, identified scope, worked closely with cross-functional teams, coached teams, activity scheduled, motivated and effectively assigned resources.
• Wrote Test Plans for requirements, developed Test Cases with step-by-step instructions for proper testing, and took the product testing through the entire SDLC from Alpha to timely Launch. Documented in TFS and SharePoint. Created Wiki page
• Performed manual, front-end, data, user experience UAT, functional, non-functional cross browser testing, mobile devices testing, regression, system, UI and integration testing of web based applications in system development life cycle SDLS on site and remotely on Java environments, VMWare. Worked with team 10 plus in an Agile Environment. Tested internal and external dynamic CRM, archiving emails, workflow, household data, recurrent emails, cases creation, notes, reply, forms.
• Used TFS, Jira, Visual Studio, Jenkins for test execution, regression, matrix, analyzes and bugs reporting. Analyzed test results and provided management reports on test coverage. Executed test plans and tests. Identified data, content and security requirements to ensure all test case scenarios are covered. Tested and validated data for inbound and outbound files for internal and external application interfaces. Developed, executed and maintained SQL Queries and tests. Worked closely with 3d party team and tested integrated application.
• Hand-on with SQL Server DB, VMware, Stored Procedures, back end testing and writing SQL join statements to make sure data is correctly saved to DB by demonstrating 90 % accuracies. Tested on IOS and Android.
• Determined and evaluated business application software requirements to address specific business needs. Coordinated QA releases, contributed to process improvement.
• Executed automation tests. Helped with automation and load testing.
• Discussed TFS and JIRA tickets, clarified acceptance criteria, and manage backlogs, provided status.
• Lead QA and Project activity to ensure they compliances with the requirements.
• Worked closely with the project managers, delivery heads, development leads, vendors and business stakeholders to define, document, propose solution and schedule delivery. defects, bugs. Participated in process improvements in Agile and Waterfall processes,
• Reported test results, defects and status in TFS, prioritized by severity and retested tracking issues and resolutions, facilitating meeting, agendas. Actively participates on daily stand-up and projects and system-related meetings. Scrums in 2-3 week of Sprints facilitated meetings, tasks, back log
• Managed day-to-day client communications. Troubleshooted technical and non-technical challenges. Achieved applications improvement, quality by using attention to details, manage priorities, worked independently, well organized to meet project commitments, worked as team player and used quick learning skills. Provided feedback, recommendations and guidance.
• Worked with programming teams to ensure requirements will be incorporated into system design, scope, testing, meet end user needs. Monitored, reported test results and escalated issues related to progress. Approved QA scopes.
• Created Visio process flows which increased team’s productivity up to 85%. Provided demo on new functionality for 10 + team members. Reviewed spec.
• Provided hands-on technical leadership and mentorship to Quality Assurance (QA) engineers to ensure successful design, implementation and test execution for software feature and defect verification. Applied RedGate tool knowledge and technique to compare database schemas or data. That improved process up to 65 %.
• Collaborated and communicated with cross-teams by using Team Foundation Server TFS, SharePoint project and wiki, excel, word docs and emails.
• Onboarded internal customers for beta testing by demonstrating 40 % increasing in predictive lead scoring accuracies. Conducted quality assurance activities on policies, procedures, standards, and features
• Coached and mentored junior staff members. Interviewed candidates

Confidential

Sr. Technical Project Manager, QA Test Lead

• Recognized as ‘valuable contributor’ during the testing and project delivery on various cross-functional and non-functional health care, insurance, claims, EDI applications, database installation and integrations. Achieved testing improvement, project delivery, met expectations and deadlinesMaintained client specific technology documentation. Coordinated projects, technology and resources.
• Monitored project schedules to ensure timelines and deliverables are met; notified management or client if timelines are in jeopardy.
• Worked on Maintenance team project delivery, schedule, change packaging, build run, version control, scope, timeline in waterfall.
• Identified and delivered project requirements, project plan, technical configuration specs, requirements matrix, training and test documents.
• Promoted to team lead within six months of hiring. Performed testing functionality, data, data migration, system software packages and installation for Patient Care, Payers, Provider solution, Claims and administration applications such as Facets, QNXT and Care Keys. 837 5010, Trizetto EZClaim transfer file submission.
• Managed internal 3+ and 3+ off-shore QA teams effectively to meet testing goals.
• Increased product quality and delivery by 90 % by coordinated QA activities, project planning, functional an UI testing, maintained good relationship with development and business units through the entire SDLC to ensure delivery of high quality software. Submitted and escalated critical defects, bugs and prioritized them. Conducted backend testing and writing SQL query
• Tested and analyze system configuration against requirement documents during implementation and administration. Used software tools in testing: Jenkins, TestAnywere, SoapUI to test post and response, API test WSDL, XML over HTTP. Created test suite, test cases and test steps, created and executed tests for back end RESTful web services, using open source SoapUI testing tool
• Created and maintained test cases and test scripts in Quality Center (QC) and executed in QTP. Delivered quarterly and weekly releases as lead /tester and reduced customer defects, bugs by 80% over four quarters or 2 weeks Sprint in Agile. Created matrix for test cases execution, pass/fail for manual tests.
• Helped to prepare, test and manage client/server test environments, configurations based on n-tier architectures for the $3MM project for a critical corporate client partnering with Confidential on a joint SQL Server test environment. Improved the QA process and product quality by providing recommendations and preventive actions
• Actively involved in test activities for Java web based applications, healthcare client-server applications and making sure solution meets the customer requirements and minimized or free of defects.
• Performed data, cross browser and mobile devices testing.
• Implemented RedGate Tool technique and process to comprise data/schemas and create the database synchronization scripts on upgrades for previously failed attempts
• Played a key role in web-based products business requirements creation, providing solution and test plans.
• Accomplished the customer’s satisfaction and made installation processes easy on different platforms by monitoring, testing and resolving QA release install issues. Helped with virtualization and share the knowledge by preparing Visio diagrams