SUMMARY:

• I am a highly creative and self motivated project manager with outstanding communications and people skills.
• Strong emphasis on data consolidation, integration, mappings and transformation based on the EDI Standards and Systems Development Life Cycle.
• Expert in technical roles that leverage information technology.
• Managed on the average 15 technical individuals at Confidential and technical project funding was at 14 million dollars.
• Successful in delivering services and products with minimal productivity loss in a wireless service oriented environment.
• Over 15 years of experience in fortune 100 corporations’ technical roles in fast paced industries.

SELECTED HIGHLIGHTS:

• Project Leadership - skilled in aligning IT services with business strategy through leading complex projects such as data warehousing with cross-functional distributed teams and enterprise wide initiatives involving multiple business areas to drive envision definitions through all phases of project delivery. Status reporting to senior management.
• Project Communications - expert in collaborating across enterprise departments to clearly define and present activities and project status to all levels of management in various formats. Able to communicate and manage outsourced virtual teams, provide guidance, coaching and human resource management.
• Scope Control, Risk and Change Management - monitored and coached teams to mitigate risks, and manage scope. Facilitated Root Cause Analysis (RCA) in a production support environment. Developed and reported on performance metrics & facilitated service audits.
• Project Planning, estimating & executing - experienced in drilling down complex tasks and parsing into measurable and clear deliverables and milestones that translated into effort and resource hours. Identified manual processes and worked with teams to re-map, & automate to remove redundancy and improve costs.
• Project Quality - skilled in using TQM, GRC Governance; quality management techniques & trained by Phil Crosby in Quality Education System with emphasis to “do it right the first time”.
• Project Testing and Implementation - supervised technical teams to ensure clear testing formats were processed (regression, stress & content) with end results being a clear implementation to production. Developed a hand-off Implementation Process for operations teams to follow.

PROFESSIONAL EXPERIENCE:

Confidential, Bloomington, IL

Project Manager

Responsibilities:

• Worked with senior project managers and cross functional teams to plan and schedule projects using resource allocation tool (Primavera and MS. Project) and AGILE processes.
• Managed and facilitated projects using SCRUM Master Approach on some projects’ and SDLC on others for over 14 million dollars annually.
• Worked with teams to define infrastructure, code, and test and migrate to Richardson TX. Data Center.
• Other projects focused on security, Windows 10, file data transfers and migrations. Large scale platform migration from s/390 to z/OS was completed for 13 CPUs.
• Created SharePoint sites for project activities, milestones and dashboards, facilitated project tracking and delivery status via cross functional teams and 3rd party vendors.

Confidential, Arlington Heights, IL

PMO Consultant

• Assessed existing broken work flow project processes and collaborated with internal team to improve.
• Wrote Policies for consistent project delivery for the internal PMO Office.
• Created a Project Development Methodology that was based on Project Management Body of Knowledge.
• Developed templates, and training materials to educate all project teams within the organization.

Confidential, Houston street, IL

Information Technology Project Manager

Responsibilities:

• Coordinated and facilitated high visibility (Credit Card) projects that spanned globally using virtual teams. Average resource effort consisted of working closely with approximately 80 multi cultural associates to deliver a product or service.
• Lead Operations and retail projects successful implementations. Focus was on importing 3 M of raw data, cleansing it and mapping and migrating to our internal item master data base.
• Implemented various projects that focused on sourcing, acquisition and full integration. Other projects focused on analyzing customer field attributes and patterns and integrating to internal data sources for slicing, dicing and reporting.
• Planned and delivered complex cross-functional projects (mainframe and distributed) independently and developed budgets, timelines and resource plans. Emphasis was on the triple constrained of time, cost, and scope/quality. The efforts included researching and recommending hardware and software solutions.
• Integrated HR processes and off-the shelf software into a PeopleSoft HR Application. This included data cleansing and mapping data attributes to the HRMS data base. Worked with Payment Services apps.
• Facilitated Methodology changes and conducted training workshops with focus on process improvements with emphasis on ITIL.
• Coached project teams, developed and delivered Systems Development Methodology to over 600 IT associates. This included a hand-off process between project management teams and the infrastructure implementation teams..

Confidential, Chicago, IL

Project Manager - Data Warehouse Consolidation

Responsibilities:

• Responsible for the cleansing, mapping, and migration of a system into a Data Warehouse Application. This included production support and enhancements in a complex environment. Reported analytics and data exploration results to management.
• Managed a Service - Help Desk by providing 2nd & 3rd level support for end user community located nationally.

Confidential, Northbrook, IL

Application Support Project Manager

Responsibilities:

• Managed a team of technical experts responsible for the software and development of a print publishing system servicing a customer community of over 1,000 individuals. Additionally used function points & metrics to improve processes.
• Researched and recommended a re-engineering programming effort to maintain a system deemed obsolete. The recommendation was executed and it currently supports over 3 million policyholders.