Business Process Manager/Project Management Resume

SUMMARY:

Demonstrated history of working within the HR, Safety, Compliance, IT, Project Management, Operations Management roles.
Senior Project Manager responsible for project origination from the initial sale to the project delivery.
Successfully demonstrated the ability to define and implement the project life cycle for multiple projects in a diverse client base.
Proven project managing resource allocations, budgets and communications to stakeholders for client Portfolios including managing supplier/consultancy/contractual relationships
Spearheaded a strategy to achieve consensus, influence others and negotiate compromise within the staff and the clients resulting in a high employee and client retention
Instituted the implementation of best practice PMO policies and procedures for diverse portfolio (automotive, steel, utility, occupational medical clinics, china, crystal and municipalities)
Translated strategic business needs into technical solutions and be able to communicate the requirements to both business and technical and business stakeholders.
Experienced leader with a proven legacy of high quality project delivery leading a cross functional team of developers, database administrators, business analysts and quality assurance managers through the lifecycle of each project reducing backlog delivering project on time with 0 defects.
Served as a true "team player" that enjoys challenges and is highly motivated, self - directed and results oriented
Expertise includes Agile / Scrum Methodologies Portfolio/Program/Project Management, Data as Certified SCRUM Product Owner working with developers from requirements elicitation, documentation and validation through deployments
Demonstrated excellent client relationship partnership which extended the life of the contract through each renewal negotiations for 14 years
Designed an automated OSHA Logic algorithm which saved over a $100,000,000 reduction in lost/modify days in automotive manufacturing
Delivery of a comprehensive project including mapping over 3,000,000 historical records and over 50,000 employee HRIS records with 50 US facilities
Accomplished legal compliance in procedures and policies that was successfully passed by regulatory agencies

TECHNICAL SKILLS:

Program/Project Management Stakeholder Liaison
Strategic Roadmaps Professional Mentoring
Leader of Cross Functional Teams Certified Scrum Product Owner
Strong Analytical Skills Agile Methods and Coaching,
Budgeting and Planning Strong Conflict Mediation Skills
Risk Management Control Focus on Best Practice Initiatives
Process Mapping, Gap Analysis MS Office
Sharepoint Legal Compliance Expertise

PROFESSIONAL EXPERIENCE:

Confidential

Business Process Manager/Project Management

Responsibilities:

Innovative development of change management procedures and trained staff resulting in a positive reaction to change. Facilitated a successful definition and delivery of projects.
Responsible for managing projects within the constraints of the scope, quality, time, and cost, to deliver specified requirements and meet customer expectations.
Applied recognized PM discipline performing the driving force behind projects, including, but not limited to project scope definition and planning, Project budgeting, time estimating, and schedule. Delivered project’s products/services on time and within budget.
Serve as a liaison between project stakeholders and project team. Coordinated project activities among impacted areas.
Developed/maintained all Project Management artifacts. Achieved regulatory legal compliance for OSHA, FML, ADA, EEOC for manufacturing and municipal client ensuring the accuracy for compliance documentation/delivery.
Lead the successful conversion to Agile product development as a Certified SCRUM Product Owner driving the sprint backlog and velocity planning for a cross-functional team ensuring that there was signoffs from stakeholders reducing wasted resources and client dissatisfaction. Innovative thinking and quest for staying at the top of industry best practice through research and event/conferences.
Served as the Subject Matter Expert for the development of compliance software.

Confidential

Director Industrial/Labor Relations/Safety/Risk Management

Responsibilities:

Managed the utility operation, HR, Labor Relations and Safety for Kentucky West Virginia Gas Company.
Developed and Delivered the OSHA Compliance Programs for all of the risks and exposures for the Gas Industry.
Administered all of the Work Related Injury and Return to Work incidents for each of the multi-state sites.
Negotiated and managed 6 labor contracts agreements with the IBEW and Steelworkers Unions, including the negotiation and grievance process

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