SUMMARY:

• 15+ years of IT experience covering Application Development and Maintenance, Technical Project Management in Agile, Six Sigma and waterfall methodologies.
• 8+ years of progressive experience in successfully performing duties of a Scrum Master, Technical Project Manager, Infrastructure Manager, Business Analyst.
• Experienced in transforming business needs into technological solutions for Banking & Financial services, supply chain, Retail, Telecom and Market research business applications
• Good experience in helping teams to transition from waterfall process to agile methodology.
• Exposure to agile approaches like Scaled Agile Framework (SAFe) and extreme programming, agile practices like Test Driven Development (TDD), Continuous Integration (CI), Pair programming.
• Experienced in managing complex, critical, multiple projects/programs simultaneously.
• Experience in conducting Joint Application Development (JAD) sessions with end - users, Subject Matter Experts (SME's), Development and QA teams
• Ability to collaborate with peers in both, business, and technical areas, to deliver optimal business process solutions, in line with organizational priorities.
• Experienced in understanding Stored Procedures, Stored Functions, Database Triggers, and Packages using PL/SQL
• Excellent communicator; Strategic thinker; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Ability to excel in a constantly in changing environment.
• Effective time management, prioritization, negotiation, and delegation skills helped in managing complex projects.

TECHNICAL SKILLS:

Processes & Frameworks: Agile, Waterfall, Six Sigma-DMAIC, SAFE Agile, TDD, CI, ITIL, PMBOK, Kanban, Scrum

Project Management Tools: MS Project, MS Visio, MS Office, Clarity, JIRA Agile, Rally, HP QC and HPALM

Document Management: Share Point, Confluence

Hadoop/Big data Analytics: HDFS, MapReduce, Hive

Reporting Tools: Crystal Reports

Programming: VB Script, RPG/400, SQL RPGLE, ILE RPG, CL/400 & ILE CL, Cobol/400 & SQL/400

Web Technologies: HTML, CSS, JAVA, XML, Visual Studio 2005/2008, Java Script, WebSphere

Configuration Management: Git, SVN

Operating Systems: Windows XP/ NT/ 2003 Server/8/10, OS400, i5/OS, UNIX

Database: DB2/400, MS SQL Servicer 7.0, Oracle, MS Access

BI & DW tools: Informatica, Tableau

Other Skills/Tools: Photoshop, Aldon, Turnover, Implementer, Hawkeye, Robot Scheduler, IBM OnDemand Content Management, UFTP, ServiceNow and IBM Maximo, Citrix

PROFESSIONAL EXPERIENCE:

Scrum Master/ Technical Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Facilitate daily Stand ups, grooming, Sprint Planning, Sprint Reviews and Sprint Retrospectives
• Track JIRA board updates and ensure data accuracy.
• Generate Burndown charts and other reports showing Sprint progress.
• Empowered teams to self-organize and grow cross-functionality
• Enact change and continuous improvement increasing the productivity of Scrum teams and the quality of deliverables as sprints progress
• Coach, conduct workshops and train teams on scrum framework and better engineering practices for adding value to the product increment and help in transition to agile process of product delivery
• Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs as evidenced by the on-time delivery of major automations.
• Manage the lifecycle of code development, from planning of sprints to deployment
• Helped team to work through quality and technical debt by bringing in practices like Test Automation, CI, TDD
• Coordinate and manage code releases and shared/reusable code components with other IT groups
• Communicate with other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress
• Creating executive dashboards and presenting to senior management.
• Helped and facilitated activities to migrate 5 critical automation projects from waterfall to Scrum.
• Facilitated Scrum of Scrum meeting with other scrum teams part of the program
• Additional responsibilities include; managing technical resources, hosting meetings, assisting with budget, creating and managing project plans. Coordinating with business on scheduling project and change management activities.
• Planned, Managed and controlled various infrastructure tasks for software/application consolidation project of Barclays IB area.
• Research, design, install, configure, troubleshoot, test, maintain and upgrade hardware and software interfaces of all applications.
• Defined and implemented processes for file services/servers clean-up effort to save significant resource expenses
• Detailed design creation to transform requirements into technical design
• Propose and implement automation of redundant and people intensive process in the business processes.
• Analyze the impact of key events like releases, enhancements, change requests etc. on project and consolidate Risks/Assumptions/Issues/Dependencies log
• Keep track of the milestones by updating their baseline dates and RAG status.
• KPI’s are tracked and reported to the Stakeholders
• Responsible for the end-to-end delivery of application development, testing and implementation.
• Make decisions on key changes and rebase line the project plans
• Ensure that the Project Benefits are agreed with the SMEs

Environment: Windows and Linux servers, Java, J2EE, Test complete, Nolio, JIRA Agile, ServiceNow, MS Visio, MS Project, SharePoint 2010, Confluence, XML, HTML, Nagios

Scrum Master / Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Managed integrated teams to deliver technology solutions in support of key product initiatives by working closely with product owners, architects, engineers, and quality assurance
• Worked within and across business units to prioritize, plan, and execute the development schedule for major product releases.
• Managed and tracked team velocity, financials, and other KPIs in relation to the plan and published progress reports.
• Managed and appropriately escalated delivery impediments, risks, issues, and changes tied to the product development initiatives.
• Performed hands on reviews of product backlog, designs, code, test scripts and addressing delivery impediments or product quality issues.
• Assigned development resources to activities and monitors performance across resource channels
• Facilitate Scrum ceremonies effectively
• Setup Rally and track the sprint progress. Constant self-assessment of Rally project to ensure high level of maturity is achieved
• Ensured deliverables across engineering teams are high quality and clearly documented
• Conducted daily stand-ups and retrospectives at the end of each sprint, and ensured that the team is continuously inspecting their work and adapting new processes
• Identified opportunities to adopt innovative technologies.

Environment: Rally, MS Visio, MS Project, SharePoint 2010, Confluence, XML, HTML,SVN, Big data tools- Hadoop, MapReduce, Hive, Pig, SQL, SPARK, Datameer, Windows and Linux servers, Java, J2EE

Technical Project Manager

Confidential

Responsibilities:

• Project Manager for OCR product implementation APAC BofA which includes Infrastructure Group, Development team, Business users, External vendors. Project include; server and storage installations, environment upgrades and DR setup. Managed, vendor relationship and pipeline activities.
• Responsibilities include; project planning (baselines, estimating), coordinating resources, managing budget, working with vendors, moderating project meetings, authoring project minutes, tracking milestones/issues/risks. Managed the complete project lifecycle.
• Managing DR exercises, upgrading SWIFT and the security recertification, server and storage upgrades enhancements.
• Directed the expansion of Cheque data Transfer storage needs and process for BofA’s new OCR product implementation and interface with clearing houses.
• Managing the release calendar and coordinating the release and its activities, facilitating go / no go meetings and getting approvals for production releases.
• Responsible for the end-to-end delivery of application development, testing and implementation.
• Participated in the creation, modification and execution of IT Infrastructure project tasks, including client/server
• Creating executive dashboards and presenting to senior management.
• Overall project leadership and direction of project teams in the delivery of high-quality project deliverables within committed timeframes and budgets
• Ensure complete understanding of the development estimate and project scope - lead development team to deliver project within the framework of the given estimate and assumptions
• Managed escalations and given strong guidance to the project team and the client.
• Working with project teams to define tasks and milestones, and manage dependencies both within the project and across other
• Worked with sponsors and business users, right from requirements gathering to go-live, tailoring the product to business needs
• Communicate with all project stakeholders, manage conflict
• Risk and Issue Management across all phases of project.
• Interaction with other projects - sharing of best practices and lessons learnt
• Participated, as required, in steering committee meetings, senior executive meetings and other such events
• Status reporting to Client managers directly.
• Create deployment plans, including back out plans
• Responsible for the build and others environment set-up plans.
• Project closure activities.

Environment: Windows and Linux servers, Windows 8, J2EE, Kofax, MS Project, Clarity project management tool set, MS Visio. IBM Maximo, IBM Cognos, Informatica

Project Manager

Confidential, Norfolk, VA

Responsibilities:

• Liaising/Interaction with Client, Offshore and Onshore management.
• Analysis, Design, Testing, Implementation & Effort Estimation
• Developed WBS, Project Plan and Best Practices for software development team where none existed before
• Resourcing / Staffing strategy for the projects
• Team building, guidance and oversight
• Work Assignment and Review
• Risk and Issue Management across projects
• Creating new business opportunities and overall program management.
• Management of Customer Satisfaction Index (CSI)
• Training and mentoring the team
• Appraisals and promotion recommendations for the team
• Monthly presentation to and regular interaction with Senior Management
• Ensure implementation of quality processes during all the stages
• Creating, managing and disbursing reports related to the project
• Maintaining project assets, communications and related database(s)
• Evaluating and monitoring the overall project
• Reviewing and reporting the project’s budget and finances
• Routinely performing complete or component analysis
• Notifying the entire project team about abnormalities or variances
• Manage quality, timeliness and cost of the deliverables

Environment: Windows XP/Windows 2008, Java/J2EE, DB2, IBM Content Manager, XML, HTML, CSS, SQL Server, PEGA PRPC, MS Project, IQMS, IPMS, Turnover, SQL Server, MS Office, MS Visio

Solution Architect /Project Lead

Confidential

Responsibilities:

• Review Effort Estimation and Scheduling
• Business Requirement Analysis
• Educated dev team on standards, processes, and tools
• Reviewed and provided input for statements of work
• Managed all the project technical elements and ensure they are executed in accordance to established and validated requirements, schedule and cost
• Identified and suggested system stability improvements
• Performed product and solution alternatives analyses
• Ensured all the regulatory requirements are properly implemented.
• Recommended cost-cutting solutions and efficient practices

Environment: IBM iSeries and Desktop Client PC, IBM i5/OS and Windows XP, RPGLE, CLLE, Free Format RPG, Turnover, DB2 for i5/OS

Business Analyst

Confidential

Responsibilities:

• Business Requirement Analysis for the applications to be ported.
• Analyze on the tools/technologies for a porting solution
• Statistical analysis on the probable effort for porting
• Study historical applications for understanding the issues in porting and best practices adopted.
• Assessing the tools for porting process.
• Designing AS-IS and TO-BE state strategies.
• Customization of the tools to migrate the Nortel applications
• Preparing the requirement gaps document and track on closing those gaps with the help of team members.

Environment: HP3K, HP MPE, Java, WebSphere, HTML, Oracle 8, .Net, SQL & PLSQL, iQMS, MS Office, MS Visio, MS Project

Project Leader/Transition Manager

Confidential, Omaha, NE

Responsibilities:

• Liaison with Offshore, Onshore and Client Management
• Analysis, Design & Effort Estimation for the enhancements and change requests approved by LOB
• Task Assignment and tracking for Completion
• Weekly status reporting to Client Management.
• Ensuring quality process in all the deliverables
• Planning of Knowledge Transition for the applications to be handled for primary support.
• Support, Maintenance and development activities.
• Providing the Proposals, Design and Estimates for the new enhancements.
• Testing support to the development team
• QA testing for all the new components and changed Components in the application.
• Weekly team meetings and daily offshore call to discuss on issues and show stoppers.
• Preparing the impact analysis documents for all the change requests
• Shadow and primary support in the Transition Phase.
• Preparing the understanding documents from the Transition Phase

Environment: iSeries & Intel Pentium PC, i5/OS, Windows 2000 Professional, RPG/400, CL/400, COBOL/400, RPGLE, SQL RPGLE, DB2/400, ALDON, UFTP, iQMS

Senior Developer & Team Lead

Confidential

Responsibilities:

• Task Assigning, Monitoring and Tracking for team members.
• Analysis, Design & Effort Estimation for Data Migration iSeries Configuration Management and Admin activities
• Migration Tools enhancements and code migration
• Developing tools in RPG and CL for Data Migration and CL Conversion.
• Lead for Environment Management on iSeries server with 6 different environments each for different activity of the project and for different users accessing the server.
• Periodical review of the security implemented at machine, application and user level setup and then provide security to the flaws identified.
• Planned and developed tools to setup system testing environments for both batch and online applications.
• Planned and executed the backup and recovery activities to ensure data safety in disasters.

Environment: iSeries server & Intel Pentium PC, i5/OS and Windows XP, RPG/400,CL/400, JCL, FOCUS/400MS-VSS, Data Migration tool, RPG and CL migration tool, iQMS

Senior Application Support Analyst

Confidential, Chicago

Responsibilities:

• Provided operational and technical support to computer users and interacts with external suppliers of technology
• Delivering support to existing business users and investigating and resolving application errors, data discrepancies and queries;
• Business user and client Manager Interaction
• Task assignment and SLA Management
• Requirement gathering and analyzing.
• Review of Code, Impact analysis document, test case and test result reviews.
• Status Reporting to Onsite Managers and Technical Managers at Client’s location
• Guided and trained Technical Support Analysts in resolving problems and responding to queries.
• Working with the Business Systems Support Analyst in identifying and proposing application system changes, better uses, enhancements and developments and liaising with appropriate vendors, users and the IT Team

Environment: iSeries, Pentium PC, OS/400, Windows XP, RPG/400, CL/400, DB2/400, IMPLEMENTOR, HAWKAYE & ROBOT Scheduler