Project Manager Resume
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West Point, NY
Profile
Food Service Executive/ Retired Military Chief (E-7) with more than thirty (30) years of food service experience, personnel management and development, contract negotiations, logistics and business administrative functions.
Professional Experience
Project Manager 2005-Present
McConnell AFB, Confidential
- Responsible for overseeing the complete Mess attendant operation to include Contingency Cooks at the Chisholm Trail Inn-Flight Inn Kitchen at McConnell Air Force Base, Kansas. With a total force of 5,328 to include Active duty, Guard, Reserve and Civilian personnel. These responsibilities include but are not limited to: staffing (36), purchases, payroll, inventory management, budget analysis and review.
Quality Control Manager, USMA 2002-2004
West Point, NY Confidential
- Planned, coordinated and directed the quality control programs designed to ensure the performance work statement and all changes were adhered to.
- Supervised workers engaged in random and planned inspections of meals and facilities for breakfast, lunch, dinner and Special Event Meals.
- Responsible for inspecting items to include uniforms, appearance of personnel, table set-up, floors, furniture, fixtures, equipment, hot carts temperatures, make on the spot corrections and reported all findings to the project manager.
- Interfaced with the Company President as required and the appropriated Government Representatives as necessary.
- Initiated and led training for all personnel (155) to include managers and supervisors.
- Implemented and coordinated Watson Services Inc. Customer/Employee Relations Plan to include statistical data collection and analysis of quality trends, positive and negative, coordinate continuous oversight and tracking.
Professional Experience continued:
- Responsible for implementing and providing feedback for key surveys and customer feedback programs.
- Updated and maintain Quality Improvement Plans, from commercial products for sanitation, to employee appearance and safety standards.
- Had oversight responsibility for Occupational Safety and Health Administration (OSHA) and environmental and hazardous materials compliance, and served as Safety Officer for the organization.
Contracting Officer Technical Representative 1996- 2001
Woods Hole, MA Confidential
- Monitored the performance of the Coast Guards Full Food Service Contract.
- Ensured contractor complied with all the requirements of the performance Work Statement (PWS) and all technical exhibits.
- Implemented new technical exhibits to the new Full Food Service Contract resulting in reduced expenditures by 40 %, increase in sales by 50%.
Food Service and Training Officer 1996- 2001 Woods Hole, MA Confidential
- Reviewed monthly financial transactions and monitored budgets to ensure efficient operation for eleven (11) Coast Guard Stations and Three Coast Guard Cutters.
- Conducted Annual audits of funds and physical inventories at each unit.
- Organized, conducted and participated in annual food service training with Johnson & Wales University and the Subsistence Advisory Team from CG Headquarters.
Confidential, 1996-2001
- Worked as the Commands advisor to all enlisted and senior offices on staff with routine as well as sensitive personal matters
- Master at arms at all legal proceedings.
- Oversight of security during Presidential visit.
EDUCATION: Confidential