SUMMARY:

• Results oriented IT professional with expertise in systems analysis, design and project management in a team environment.
• Experienced in all phases of the Systems Development Life Cycle (SDLC) from feasibility through implementation with demonstrated ability to apply sound knowledge of information technology to diverse system applications.
• Self - starter with excellent written and verbal communication skills that promotes teamwork and collaboration while working independently and effectively across multiple departments of the organization including business users and senior management.
• Able to define and solve business problems for developing user-friendly systems.

TECHNICAL SKILLS:

Software: COBOL; OS JCL; SQL; IMS DB/DC; Panvalet; OS Utilities; IDCAMS; CICS;RPGII; DOS JC; TOTAL DB; Environ/1 DC; Librarian; Eastytrieve.

Computers: IBM 3090/3083/3081/3033 ; IBM 370/168, 158, 145, 138, 125, 115;XEROX Sigma-9; IBM 360/40, 20.

PROFESSIONAL EXPERIENCE:

Confidential, Bloomington, IL

Implementation Coordinator

Responsibilities:

• Implementing company-wide projects, which affect every region, agent, and each support center.
• Includes State Farm mainframe and Internet applications. Some projects had vendor interfaces.
• Coordinate project roles and responsibilities for implementing each project. Consulted with project sponsors, participants, stakeholders, and customers to review project goals and timeframes to complete the goals.
• Create nearly all essential documentation requiring approval by management prior to implementing in the Production environment. This required working along side the Change and Release Management organizations to deliver compliant documentation to support each implementation.
• Follow the Systems Development Lifecycle, including Agile.
• Produce project management documentation used significantly by systems and affiliated business units.

Project Manager

Responsibilities:

• Managed enterprise-wide network projects.
• Worked with senior management to achieve project goals and budget.
• Coordinated resources including vendors/consultants.
• Developed project plans using MS Project.
• Established project communication plan.
• Communicated roles and responsibilities.
• Managed and communicated project risks.
• Followed the Systems Development Lifecycle.
• Used PMO-standard project management documentation.

Project Manager

Responsibilities:

• Managed significant enterprise-wide strategic marketing efforts to increase profitability and market share.
• Prepared progress reports for senior management.
• Developed a document storage repository methodology for the Strategic Project Management area using Lotus Notes.

Project Manager/Coordinator

Responsibilities:

• Managed crucial business initiates across multiple departments increasing company profitability.
• Provided overall direction for establishing project requirements, priorities and deadlines.
• Developed project plans.
• Established and monitored project budgets.
• Directed specific state-mandated compliance projects that reduce the risk of damages being assessed against the company, which have resolutions beyond individual department responsibilities.
• Coordinated projects maximizing resources within the organization by automating manual processes.
• Developed a departmental-level Risk Management plan to communicate project risks across multiple levels of the areas of the company.

Project Manager/Systems Analyst

Responsibilities:

• Developed a cash flow and funding application of check information supplied by a vendor’s claims paying system. The application saved in excess of $300k annually in personnel and banking costs.
• Coordinated projects centered on a national client server claims processing system (Erisco’s Facets DB), using C++, Sybase, Unix, Windows NT, and Microsoft Access.
• Managed a new client tracking system from initiation through detail design. Rewrote an existing DEC-10 based system to a FOCUS database on an IBM mainframe system. Approximately $500k saved annually in personnel costs and processing efficiencies gained.
• Supported a claims cost containment system. Application was written in FOCUS and COBOL. Had three direct reports. Greater than $1m annually was saved through the utilization of this application.

Systems Supervisor/Project Manager

Responsibilities:

• Responsible for administration, supervision, performance expectations and evaluations on all projects.
• Led application teams during this timeframe written in COBOL and BAL using IMS DB/DC.
• Responsible for management of technical project(s) and development teams from feasibility through implementation .

Team Leader/Systems Analyst

Responsibilities:

• Supervised more than 45 projects at one time and had various levels of involvement all requiring administration and supervision that impacted performance expectations and evaluations.
• Led application enhancements written in COBOL and BAL using IMS DB/DC.
• Analyzed business requirements that contributed to the groundwork for a data dictionary being established. Developed a project plan and estimated project costs for the new group claims system.

Senior Programmer Analyst

Responsibilities:

• Contributed to the development of a maintenance, service, and installation system used by international subsidiaries to track contracts and their activities in these areas resulting in the ability to share data company-wide improving communication, accuracy and efficiency.
• Installed as a “package” an in-house developed IMS DB/DC COBOL accounts receivable system, for a French subsidiary to use for their customers leading to increased efficiency and productivity.

Senior Programmer Analyst

Responsibilities:

• Developed, installed, and enhanced a marketing IMS DB/DC COBOL territory and account management system resulting in a tool to create marketing strategy decisions and bonus incentives.
• Designed, programmed, tested, and installed the changes received from all ad hoc requests.
• Trained, guided and shared technical information with new employees streamlining efforts resulting in increased productivity.