SUMMARY:

• I have been fortunate to enjoy a career that included experience with well - known companies such as Confidential, Confidential, Confidential and Nationwide as well as extensive technology leadership experience in small, medium and large organizations across multiple industries.
• Professional growth through such positions as Project Manager, Consulting Manager, Software Development Manager, Computer Services Director, Technology Research Director, AVP Systems and Technology, and Chief Information Officer.
• Creating organizational focus and clarity through strategic planning is a core strength and passion. At Nationwide, I was asked to define and plan a large data warehousing program that had several unsuccessful starts over the previous five years. I collaborated with multiple business and technology areas to create alignment around a plan that was approved by over sixty key leaders and is currently being implemented. Similar scenarios and successes have been achieved in multiple organizations and industries over the past 15 years.
• Over the past 25 years, I have led numerous programs and projects of varying size and scope. This included a 20 million dollar clinical information system, multiple ERP systems, websites, internet portals, data and analytic applications, a customer relationship management system and a mobile application suite for educational student services. I am experienced with waterfall, iterative and agile methodologies.
• Over the past 25 years, I have had the opportunity to work with a variety of different database engines, reporting platforms, development environments, hardware solutions and operating systems. This experience is vital when translating business objectives into viable technology solutions. It is even more important when translating complex technology concepts into easily understandable presentations for key managers and leadership teams.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Consultant

• Defined, planned and implemented large data warehouse program with eleven distinct projects and over sixty data sources in collaboration with multiple business areas and technology asset owners.
• Facilitated numerous joint application design sessions with source systems subject matter experts, business reporting specialists, requirements analysts, data analysts, testing personnel and technical development leads.
• Researched and implemented agile data warehouse design and development best practices within Nationwide’s Application Development Center.
• Collaborated with Nationwide’s Delivery Services organization to improve solution scoping, design, and build processes for data projects using agile development practices.

Confidential

Chief Information Officer

• Led Electronic Learning, Information Systems, Technology Services, Telecom and Help Desk Services.
• Developed a technology strategic plan to address needs across all educational services and campuses.
• Built an electronic learning department to develop and support a new online education program.
• Led cross functional team that conducted site visits, determined best practices, and created a comprehensive e-learning design and support infrastructure.
• Incorporated a Quality Matters rubric to ensure online classes met quality design standards for higher education.
• Led selection and implementation of an electronic portfolio system, institutional portal/intranet and learning management system.
• Improved a Banner Student Information System through the prioritized implementation of system updates in collaboration with admissions, finance, advancement, the office of the registrar and financial aid.
• Directed an update of enterprise technology services to include expanded network/wireless capabilities, server/desktop virtualization, single sign-on portal, facility access control, video surveillance system, data center consolidation and replacement of a legacy phone system.
• Established a technology help desk to support the needs of students, faculty and staff across all campuses.
• Standardized and updated technology across 110 classrooms.
• Created a technology strategic plan for a new university in Uganda after visiting a dozen schools in Uganda to understand cultural and technology realities in that area.
• Managed several non-technology projects (e.g. graduate recruiting, diversity and inter-cultural competence, enrollment management scalability, operational scalability).

Confidential

AVP Systems and Technology

• Led Information Technology, Information Systems, Telecommunications and Biomedical Engineering.
• Participated in the development of annual strategic plans for a vertically integrated health system.
• Developed and implemented multiple technology strategic plans.
• Selected and implemented an integrated Cerner Clinical Information System and a Lawson ERP system.
• Designed and implemented a web-based physician information network used by 600 physicians and office staff.
• Managed Data Center redesign and technology upgrade.
• Transformed the technology culture into a proactive service oriented organization.
• Created technology strategic plans for multiple independent network hospitals.
• Received national industry award in 2001 and 2002 for implemented technology improvements.
• Controlled an operating budget of over 9 million dollars and capital budgets of up to 15 million dollars.

Confidential

Manager / Director

• Directed all research, prototyping and implementation of new technologies.
• Led requirements analysis and implementation of a new point of sale system.
• Implemented a store communication architecture using an iterative software development methodology.
• Managed all computing infrastructure maintenance, development and support.
• Developed strategic plans for data center operations, software production control, technical services and a call center that supported 500 retail locations across 37 states.
• Increased technology infrastructure processing capacity (30%) to support new strategic systems.
• Implemented hardware and software standards and streamlined procurement processes.
• Led risk management and crisis management teams.
• Designed and implemented customer warehousing systems, EDI software and collaborative technologies.
• Led a cross functional team to develop a strategic plan for distribution center systems.
• Applied an iterative development methodology to increase productivity and business value delivery.
• Reduced order processing times from 22 to 7 hours and increased receiving throughput by 120%.

Confidential

Senior Consultant / Consulting Manager

• Managed the implementation and testing of a PeopleSoft ERP application.
• Supervised the design and implementation of interfaces to legacy systems.
• Led technical architecture team during design and implementation of a customer point of sale (POS) system.
• Analyzed business requirements and architected technical solutions.
• Designed and implemented a development, execution, operations and data architecture for a widely distributed and remotely supported point of sale system.
• Researched and documented requirements and use cases for a corporate EDI architecture
• Led an application development that designed, implemented and tested a large data maintenance application.
• Led a data team during logical and physical data modeling, implementation, and database support activities.
• Developed data distribution and integration strategy for multiple sites and database systems.
• Streamlined Method/1 development methodology to increase software development productivity and quality.
• Designed, implemented and tested numerous new and updated modules for an enterprise ordering system.
• Designed and implemented a quality control architecture.
• Participated in the design and testing of a disaster recover remote site for the order, shipping and billing system.

Confidential

Executive Officer / Support Platoon Leader / Platoon Leader

• Led, developed and trained 250 personnel from diverse backgrounds.
• Coordinated the logistical support for a cavalry squadron of 500 personnel.
• Developed a database to account for $500 million of military equipment.