SUMMARY:

• A competent professional with over 14 years of rich & diversified experience in Program& Project management, Solution / Technical Architecture, Application Developmentwith specializing in Agile Principles, IT Service Management, Software Quality, MetricDriven Processes and Cloud Migration ownership.
• Demonstrated experience managing and delivering Geo - distributed teams and complexengineering projects with excellent accolades from key client stakeholders .
• Havingsignificant experience of managing both SAP and non-SAP programs very effectively andsuccessfully. Action oriented personnel with strong ability to manage and communicate effectivelyacross technology, executive, and business audiences.

TECHNICAL SKILLS:

• Project Management JIRA Agile
• Kanban
• Rally Program Management Google Cloud Platform
• Amazon Web Strategy Planning Services Budgeting & Schedule ASP.NET
• MVC
• C#
• HTML5
• ColdFusion Agile Practices Web Services
• WCF Scrum Framework MS - SQL Server
• SSIS IT Service Management Tableau
• SSRS Cloud Migration Practices HP Service Manager
• BMC Remedy
• Business Analysis BMC Atrium Technical Architecture VSTS
• TFS Automated Testing HP Mercury Center
• Test Director Integration Services

PROFESSIONAL EXPERIENCE:

IT Project Manager & Program Manager

Confidential, Houston, TX

• IT Owner of 4 business systems which included responsibilities included but not limited to, budgeting (>$5M), scheduling,stakeholder management, risk management, project charter creation, overallproject planning, solution / technical architecture creation,functional &technical documents preparation, leading & managing geographically disperseddevelopment & support teams, application integration management, testmanagement, deployment etc.. Having in-depth experience with both Waterfall and Agile principles as approach was used in different situations of project creation from scratch vs applyingenhancements to existing functionalities.
• Played the role of Scrum Master for all the deliveries done over the period of last 3 years.
• Worked closely with both Product Owner and Scrum team and delivered11 consecutive Scrums successfully. Delivered status reports to stakeholders for budgeting and planning purposes. Headed the cloud migration group and executed the successful migration of several client applications from data center to MS Azure / Google cloud.Owned IT Service Management (Incident, Problem, Change, Release) processes. Experience working with BMC Remedy, Serena ALM, Agile JIRA, Kanban, TeamForge, VSTS, TFS, Serena Dimensions, HP Quality Center etc.. toolsExecuted resource management, impact analysis & risk management related tasks very promptly and effectively.
• Worked closed with key client stakeholders to translate business needs into technical solutions. Very successful stakeholder management was one of the key achievements.Defined project deliverable and monitored status of tasks very closely. Managed development of the work-plan and establishment of project standards and procedures.Worked on Web based application development, testing and deployment using ASP.NET, C#, SQL SERVER 2017, WCF, JavaScript. Experience using third partcontrols such as Telerik Kendo UI, DevExpress, Custom Controls etc.
• Responsible for managing different teams spread across Schlumberger account, participating in SOW definition, SLA / OLAdefinition, RFP / RFI creation etc.
• Responsible for service levels and project performance, and to ensure the action was taken to address any issues having business impact.Drafted action plans and led meetings with C-level executives to review project status and proposed changes for the betterment of systems / processes.Directed staffing, budget, and assignment of day-to-day duties to subordinates across different teams, spanning multiple locations, for the life of the differentprojects throughout all project milestones.Managed restructuring of both the work plan and team member allocation in response to changing client needs.
• Monitored team progress and ensured that delivery timelines were achieved with very high quality.Served as a single point of contact for project re-prioritization, scheduling and change control process.Coached client stakeholders with best practices and benefits of Agile principles to adopt the methodologies across the account.
• Ensured that product/service/business requirements were translated into agreed functional and technical specifications. Managed project risks / issues and their escalation process. Managed the road map for product design and development. Identified and developed new business opportunities within organizations and focused on continuous quality improvement throughout the life cycle.Lead the team of geographically dispersed 8 team members. Created proof-of-concept prototype applications for demonstration and evaluation purposes. Interacted with the onsite coordinator/client for gathering new requirements. Analyzed technical feasibility of the requirements. Defined high/Low level Design documents for new & change requests and new initiatives. I was responsible for conducting code reviews as well.Hands-on Coding and testing experience using Ms-Dynamics CRM, C#, WCF, SQL Server 2008 R2 etc.
• Defined and reviewed time estimates for new change requests Ensured the deliverable were as per the quality standards. Ensured that all the defined processes are followed by the team.
• Lead Application development, IT SM and Testing groups of more than 20 resources very effectively.Single Point of Contact for client for requirement finalization, Technical architecture, Test scripts definition specific application development tasks andfor Incident and Problem Management areas of Application support processes. Responsible for the troubleshooting and resolution of the technical issues reported by end users with 100% success rate. Zero defects / problems postdeployment of the issue fixes.
• Assisted in the monitoring and reporting on website traffic and performance. Prepared High Level and Low Level Design documents to convert the business requirements into technical solutions.Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.Developed application framework that served as the cornerstone for a highly successful thin-client web applications strategy.Developed and managed project plans while providing status updates to management. Prepared technical architecture proposals for enhancements and integration of existing third party software systems.

Senior Software Engineer

Confidential

• Analyzed requirements and used systematic approaches to implement and document the tasks.Recommended and executed plans to improve development tools and processes. Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.Developed Web & Windows applications using .NET,, SQL Server technologies

Software Developer

Confidential

• Developed Web & Windows applications using .NET,, SQL Server technologies Analyzed requirements and used systematic approaches to implement and document the tasks.Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.