SUMMARY:

• Dedicated, results - oriented IT Business Analyst with Project Management skills received from a logistical environment applying financial accounting procedures by analyzing system functionalities, reports and controls.
• Maintain continuous alignment of program scope with strategic business objectives, making solution recommendations to modify and improve the program when necessary.
• Creative problem solving, best-practice procedures and time management skills coupled with outstanding interpersonal skills facilitate tangible and seen results.

TECHNICAL SKILLS:

Business Analyst-Financial: Forecasting Financial ReportsInternal Audits, Financial AnalysisRisk & Strategic Management Accounting Principles

IT Project Lifecycle: Requirements AnalysisSystems AnalysisProject SchedulingTesting/QA/Rollout/Support

Value-Added Leadership: Cross-Functional SupervisionTeam Building & LogisticsClient Relations & PresentationsBusiness & IT Planning

PROFESSIONAL EXPERIENCE:

Confidential, Memphis, TN

IT Project /Program Manager

Responsibilities:

• Works with Business Liaisons, Application Director, Business System Managers, PMO leadership and appropriate business stakeholders to understand portfolio objectives and benefits and the relative priority and benefit of the individual business needs.
• Works with the Business Liaisons, Application Director, Business System Managers and PMO leadership to decompose and sequence approved portfolio scope into individual projects, using standard guidelines for project size and duration, comprehending project dependencies, budget and resource constraints
• Manages performance to portfolio budget and overall portfolio objectives, and reports on portfolio-wide project status
• Primary liaison with Business Liaison and Project Managers for issue resolution and remediation plans for day-to-day EDW operations and coordination with IT, Business and Sales teams
• Schedules and facilitates Steering Committee and Portfolio Review meetings
• Enterprise Data Warehousing within the areas of Data Modeling, Data Architecture & Analysis & Delivery, Data Governance and Enterprise Reporting and Analytics of FedEx:TNT Strategic Business Planning and re-engineering
• FedEx:TNT Strategic Business Planning/Intelligence for data analysis and visualization
• Creates and provides executive level communications for program or project updates
• Ensures accurate project, program and portfolio pipeline, status and change processes are followed
• Ensures financial reporting and tracking is up-to-date for all projects within portfolio area
• Facilitates risk mitigation and problem solving for the portfolio and its projects using SAS, Teradata(SQL), Oracle,MS: Project, Office and SharePoint
• First level of escalation for PM issues within the portfolio area writing BRS, SRS and Data Mapping according to the SDLC methodology
• Gathered system requirements from the developers and prepared business specifications
• Created business requirements and continuous improvement efforts based on detailed analysis of Business Unit(End-Users) feedback and needs
• Able to interpret and organize system requirements data into business requirements for developers data into business requirements and UAT in an Agile environment
• Coordinate multiple projects and / or give direction to multiple project managers for related projects
• Provides leadership and mentoring to project managers within portfolio area including offshore teams
• Provides project management responsibilities in critical projects

IT Project Manager

Responsibilities:

• Worked with the branch managers & business owners to management the installation of the GPS devices into their fleet
• Culled data for project status reports, coordinates project schedules, managed project meetings, and identified and resolved technical problems.
• Identified systems requirements, defined the project scope, requirements, and deliverables writing BRS, SRS and Data Mapping according to the SDLC methodology
• Visited organizations and conducted meeting with National Project Managers
• Provided administrative and logistic support to the Project Office
• Established and maintained the project’s information management system
• Provided logistical support for all project training courses, seminars and workshops
• Prepared tracking documents for meetings, and update tracking tools regularly
• Coordinated statewide training - schedule trainer & locations
• Arranged programs for incoming and outgoing official missions, make appointments with project stakeholders, including logistical arrangements and secretarial assistance
• Followed up with the implementing partners and sub-contractors for progress report, submission of reports and recent data on target group and other information material
• Collected data from the implementing agencies and obtain information materials, publications, newsletters
• Reviewed data and information generated by the Projects’ implementing agencies and prepared information materials for briefing and review sessions

IT Data Analyst II

Responsibilities:

• Manage, Collect and analyze data to enable decision making and process improvement for specialty area
• Cull moderately complex data and extrapolate trends and patterns; derive conclusions and summarize actionable insight for specialty area
• Load and Process data using Excel & SQL
• Design the SQL SSIS audit package and published the query to the current Intelex V5 Server auditing system to design new business requirements for the new Intelex V6 system
• Collaborate with internal/external customers to validate conclusions/hypothesis on matters concerning new auditing system
• Research and Suggest new features based on user requests
• Design and prep various reports, charts, graphs to depict trends & coordinate various forecast, briefing and summaries
• Identify and implement improvements within role
• SQL Migrate and build/upgrade server audits, reports and dashboards writing BRS, SRS and Data Mapping according to the SDLC methodology
• Identity and Access Management
• Data Structure, research, mining, mapping, migration and archiving

Excel Business Analyst

Responsibilities:

• Gathered the business requirements and performing requirement analysis
• Translated and Simplified requirements and setting business deliverables
• Monitored project progress by tracking activity; resolving problems
• Worked closely with Loan origination group
• Reviewed, analyzed and evaluated business systems and user needs
• Documents requirements, defines scope and objectives and formulates systems to parallel overall business strategies
• Designed and executed test plans to ensure that business requirements and functional specifications are implemented properly
• Supported and participated in user acceptance testing activities on projects
• Analyzed the data and writing use cases
• Analyzed and resolves problems quickly and efficiently as they relate to business services
• Schedule with end - users testing and evaluation meetings
• Maintained user confidence and protected operations by keeping information confidential.
• Collected data on loan rates for the states of MS and AR for Excel Project using VB 6
• Designed an Excel Project to perform calculations with Mortgage and Owner & Lease loan rates

Documentation Designer

Responsibilities:

• Collected data on sales account and designed Visio and CAD documents
• Designed scorecards to analyze financial growth
• Transformed customer data into standard, insightful metrics / reporting, and analytics in support of stronger produce and sales pricing decisions

IT Business Analyst

Responsibilities:

• Change managed, Tested, Implemented and Configured systems, production and emergency builds of the software modules and data using SDLC programming methodology (test cases, change request reports and business requirements) writing BRS, SRS and Data Mapping according to the SDLC methodology
• Wrote system requirements for the developers and prepared functional specifications for international accounting changes using Microsoft(Office) Word, Access, Excel, Visio & Microsoft SharePoint
• Partners with end users to gather all requirements to formulate business financial specifications and translating those into functionality
• Documents workflows and results of business analysis and obtains sign-off from users on specifications
• Facilitated or Managed project and business meetings for team quarterly load testing processes for regional and global regions consisting of: system design, builds (system, unit, & integration), and implementation into production
• Applied accounting principles to in corporate changes to the logistical shipping of FedEx packages
• Made presentations to executive directors concerning budget forecasts, issues, risks and progress updates
• Coordinated and communicated with 8 revenue groups on functional requirements and technical solutions by designing and documenting business specifications
• Created, monitored, and updated detailed project plans; Test Plan creation and execution
• Escalate critical issues and risks to management and ensure appropriate mitigation plans are formulated and implemented
• Executed accounting programs in COBOL, SQL (wrote scripts, queried databases & migrated/built to servers) to create extract and updated international databases to accommodate current shipping costs
• Data Structure, research, mining, mapping, migration and archiving
• Analyzed programming specifications and executed modifications using .Net, DB2 and IMS
• Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
• Created training manuals & Trained others to use the configuration management applications
• Designed and executed test plans to ensure that business requirements and functional specifications were implemented properly
• Designed, monitored, and managed internal projects from initiation through completion
• Determined operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Designed new computer programs by analyzing requirements; constructed workflow charts and diagrams; studied system capabilities; writing specifications
• Improved systems by studying current practices; designing modifications
• Recommend controls by identifying problems; writing improved procedures
• Defined project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget
• Monitored project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Prepared technical reports by collecting, analyzing, and summarizing information and trends
• Performed detailed tasks efficiently to meet required quarterly milestone SOX business requirements
• Performed tasks efficiently to meet required deadlines
• Audited and designed SDLC documentation for implementation procedures
• Followed the policies and procedure of Source-Forge and Agile documentation process for implementing/documenting software modules for updates
• Analyzed, designed, collaborated and managed (projects & system configurations) with co-workers & contractors on component requirements for system software

Programmer (Internship)

Responsibilities:

• Assisted employees in the development of the module’s data specification
• Used “C” Language and UNIX systems to write program specification code
• Supported the AT&T telecommunication platform
• Performed logistic management on the data module’s
• Provided an oral presentation to the users of the new programming design module