Assistant Manager Resume San Antonio, TX - Hire IT People

SUMMARY:

Goal - driven and detail-oriented professional with extensive experience in sales, marketing, and personnel management.
Expert at implementing innovative sales and marketing solutions to achieve record-setting bottom-line results in customer loyalty and profitability.
Adept at motivating, guiding, and leading high-caliber teams of professionals to grow into future leaders. Equipped with articulate communication, negotiation, and interpersonal skills in building positive work relationships with clients and professionals of all levels.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, San Antonio, TX

Assistant Manager

Responsibilities:

Provide leadership to a team of five personnel in overseeing all aspects of daily business operations, which include responding to customer inquiries and resolving conflicts, as well as overseeing gross costs and operating expenses
Build and sustain long-term relationships with corporate business and body shops that send and provide regular business
Serve as key point of contact between corporate accounts and upper management, which involves resolving any concerns and negotiating contracts and payments
Employed a wide range of marketing solutions to boost overall branch revenue and generate new business
Pioneered employee development education and training programs to support the future growth and success of employees
Gained fast-track promotion to assistant manager within a week of tenure as management assistant in recognition for exceptional work performance

Confidential

Management Trainee

Responsibilities:

Maintained active communication with customers while continuously providing exceptional service
Keenly tracked inventory levels and made certain that business needs were met
Fostered and sustained strategic business relationships while fulfilling roles on demand
Functioned as part of the Sales Team taskforce for the area, which involved discussing opportunities and suggestions to generate a standard sales training process for the region to boost overall sales
Implemented innovative marketing solutions that significantly increased revenue, generated demand, and established a strong customer rapport to secure repeat business
Successfully gained six corporate accounts for the company as a management trainee
Gained distinction for receiving six Sales MVP Awards throughout tenure for being the top enterprise protection seller in the region for the month
Played a major role in enabling the branch to achieve 86 Enterprise Service Quality index (ESQi) in the area for six consecutive months