SUMMARY:

• Experienced, detail - oriented and pro-active RPA project manager.
• My goal is always to best align individual project work with overall corporate strategies.
• This facilitates effective and timely completion of deliverables, budget control and managing risks.
• I am able to lead automation, NLP and Machine Learning projects and the COE that handles these initiatives. Multilingual, adaptable, eager and able to work well with others and provide effective leadership.

TECHNICAL SKILLS:

Methodologies: Software Development Life Cycle (SDLC); SAP Methodology (ASAP) AGILE and Waterfall Methodology (PMI), ERP.

Software Skills: Microsoft Office suite, Microsoft Project, Lync, Project Web Access, Project Server, MS SharePoint, MS Access, MS Visio, Windows Live Meeting, Mind-genius, Clarizen and OpenAir,Datacenter computing, Storage, Backup and Recovery, Network/Voice services, Hosting services (physical and virtual) Desktop virtualization and Cloud computing.

WORK EXPERIENCE:

Confidential

RPA Sr. Project Manager

Responsibilities:

• In charge of our relationship with Automation Anywhere. I manage both our service and support interactions with AA. This means coordinating with the vendor to know what key aspects of the software architecture are being versioned and when; as well as making sure that there is constant support available ad accessible when needed. I am also part of the 3 person team that negotiates the Enterprise License Agreement (ELA) with AA.
• Responsible for moving all bots from the development phase and into the production phase. I manage the team that provisions the HVDs and the developers that ensure the quality of our bots are top-notch and can be moved to production. There are 30 members in the team that report to me.
• Contribute to the Roadmap strategy of upscaling our total bot production to more than 1500 per year. This includes aspects of architecture, operations, infrastructure, advanced tools and training.
• Accountable and responsible for our vendor relationships with IBM (HVDs), Shibumi (Bot tracker), AA, Pega, UIPath (Software) and Prodapt (Developers). They are key components to our environment and the effectiveness of their contribution is always evaluated to ensure quality and zero break in service.
• Lead and drive initiatives to deepen the participation and creation of bots within AT&T. Field calls as a SME, from business units looking to adopt and mature within the RPA process. As a result, the COE will achieve $50m in corporate savings within this year and the goal is to double that next year.

Global IT Project Manager

Responsibilities:

• Developed and maintains all project schedules in MSPS. Providing weekly RAG status updates and percentage completes.
• Manage a global team of 35 including Developers, Testers and Support techs.
• Identifies and accountable for all issues and risks as they manifest through execution phase. Catalog and maintain risk register and issue log.
• Partnered with Confidential to deploy and monitor PowerBI (Power Business Intelligence) tool to track project performance for management.
• Facilitated multiple Move-To-Productions plans, achieving a zero defects in post-production. Performed all project closure activities including gaining formal customer acceptance, lessons learned and documentation archiving.
• Work with PPM (Project and Portfolio Management) and ALM (Application Lifecycle Management) to monitor and coordinate all testing in SIT and UAT phases. Including E2E testing and regression testing as needed
• Delivered all artifacts to keep projects SOX compliant. Constructed and deployed Business Continuity Plan (BCP), Warranty Plan and Security Remediation Plan for MTP and go-live activities.
• Teamed up with the Legal department and Office of CIO to established new cadence for virtual preservation of various applications’ data.

Sr. Project Manager

Responsibilities:

• Created agendas, developed and maintained project budgets and timelines as required for each project and phase. Reviewed requisitions and other invoices associated with portfolio.
• Drove project evolution in keeping with strategic business needs and nurtured continuous stakeholder support. Coordinated, communicated and led the change management efforts related to the PMO; resulting in a 98.3% on-time completion rate over last two quarters.
• Prepared research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
• Developed and maintained knowledge of economic trends and industry changes that may affect future program endeavors. This forecast was to constantly mitigate environmental and project risks as well as control costs.
• Managed a global cross-functional team to drive adherence and adoption for global delivery methods for consistent delivery to meet or exceed project targets and quality targets.

Project Manager

Responsibilities:

• Organized volunteer resources for the dissemination of booklets and pamphlets regarding ways the local public could improve on their healthcare and minimize the chances of falling ill. Also included organizing hospital programs to improve the level of palliative care, with donations of medical equipment and medication.
• Worked on clean water initiatives as part of the program. Our objective being to marshal local resources for the digging of wells and boreholes and connect them to the new non-lead pipelines for the communities.
• Aided in the fund-raising activities to solicit donations and material contributions. This includes the annual Walk to Fight Cancer event, both here and in Cameroon.

IT Project Manager

Responsibilities:

• Successfully managed full delivery of projects’ Statements-of-work; including end-to-end management, needs analysis, requirements gathering into execution and user acceptance testing and training.
• Served as focal point for all interfacing teams for issues of communication, escalation and risk management. This structure provided for quick response and communication within teams.
• Led strategic direction on improving IT systems initiatives. Assisted in major bids and pre-sales project scope definition/qualification. Reviewed project scope and objectives with stakeholders, and requested estimates and plans.
• Had full responsibility for the project margin and financials, including all labor costs as well as all incremental costs not originally in cost baseline.
• Monitored, reviewed and updated project plans and well as provided status reporting as required. Established change control guidelines on all projects, including escalation procedures.

IT Project Manager

Responsibilities:

• Authored and managed comprehensive project schedules (Master Program Schedule) including key deliverables, milestones, dependencies and resource allocation plans.
• Utilized knowledge of business requirements and processes to develop appropriate testing procedures to ensure availability of mission critical functions.
• Performed enterprise-wide analysis and data gathering for key business processes. Updated and archived all project artefacts in Sharepoint.
• Coordinated with DR and business leaders across multiple technical areas (enterprise storage operations, mainframe, Unix/Linux, Wintel, and relational databases).
• Rigorously managed scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters.

Project Manager

Responsibilities:

• Worked with vendors, contractors, and employees to deliver on a particular task or activity. Served as a liaison between the Business and IT to provide solution to their business needs
• Facilitated and coordinated project team meetings, document action items, requirements, and provide follow up on action items preferably with Excel.
• Tracked Actions items and Initiatives. Managed project execution to ensure adherence to budget, schedule, and scope. Maintained Project Artifacts, document control and Project schedules in SharePoint.
• Prepared project status reports by collecting, analyzing, and summarizing information and trends. Assigned duties, responsibilities, and spans of authority to project personnel.
• Developed implementation plans that include analyses such as cost-benefit or return on investment (ROI). Coordinated various activities such as on-boarding new staff and off-boarding terminated staff (mostly contractors).
• Developed/updated project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.