SUMMARY:

Confidential is an experienced Senior Project Manager with experience in broad range of industries and specialized in Security. Her Project Management experience includes managing full life cycle software application, Agile projects, global WAN infrastructure refresh, security transformation, construction and, data center stand up/migration projects, vendor management and international virtual team management

EXPERIENCE:

Confidential, Richardson, TX

Senior Project Manager

Responsibilities:

• Created and managed project schedule, resources, risks, costs, change, quality and scope plans
• Presented project stage gates to upper management
• Infrastructure process design and process flow diagrams
• Create systems architecture and sequence diagrams as well as process flows
• Write test cases, use cases and detailed design documents for developers and tester
• Managed resources
• Tracked budget, forecasted revenue
• Trained Jr PM
• Vendor management

Confidential, Bellevue, WA

Project Manager

Responsibilities:

• Developed/tracked budget
• Facilitated/attended meetings with Infrastructure team, and other technical persons to manage infrastructure projects, including:
• Global SHA - 2 Remediation
• Global AnyConnect Upgrade
• AD data center migration
• Vendor VPN
• Legacy VPN Decommission
• TLS/SSL Protocol Remediation
• VPN DR Datacenter Redundancy
• Created and managed project schedule, resources, risks, costs, change, quality and scope plans
• Presented project stage gates to upper management steering committee
• Infrastructure process design and process flow diagrams
• Create systems architecture and sequence diagrams as well as process flows
• Write test cases, use cases and detailed design documents for developers and tester

Confidential, Bellevue, WA

Project Manager

Responsibilities:

• Facilitated/attended meetings with development team, BAs, and other technical persons to assess project lifecycle and implementation of SRS requirements
• Created and managed project schedule, resources, risks, costs, change, quality and scope plans
• Business process design and process flow diagrams
• Create systems architecture and sequence diagrams as well as process flows
• Write test cases, use cases and detailed design documents for developers and tester
• Agile Lead

Confidential, Seattle, WA

Sr. Project Manager

Responsibilities:

• Move Lead for application migration
• Created Defect tracking system
• Created Test Plan, UAT Test Guide, Testing Process and flows
• Created SharePoint site, libraries
• Created Risk, Issue logs
• Maintained hardware inventory, created run books
• Maintained database of inventor, applications, interfaces... To facilitate migration and testing activities
• Ran application testing program
• Facilitated defect resolution
• Set up and facilitated migration Command Center protocols
• Managed setup of DR/BC for all critical systems

Confidential, Kirkland, WA

Project Manager

Responsibilities:

• Facilitated/attended meetings with development team, BAs, and other technical persons to assess project lifecycle and implementation of SRS requirements
• Created and managed project schedule, resources, risks, costs, change, quality and scope plans
• Business process design and process flow diagrams
• Create systems architecture and sequence diagrams as well as process flows
• Write test cases, use cases and detailed design documents for developers and tester
• SDLC Project Manager - program put on hold - Staff Reduction

Confidential, Irving, TX

Program/Project Manager

Responsibilities:

• Confidential is the international telecom provider for Confidential which has over 1000 sites globally for manufacturing, administrative and marketing of their project.
• Managed multiple project plans, issue & risk logs, end to end infrastructure project delivery
• Met weekly with Confidential Sr Management
• Managed the post Transformation Service request included:
• Projects included VoIP, Multiple data center build- outs/ refreshes, MPLS protocols with Voice, Video and Data
• DR/BC remediation and testing globally
• Experience partnering with Cisco PMs and Engineers on solution design, build outs and hot ticket troubleshooting
• End to end project management for the addition, deletion or modification of any of Confidential 's sites globally
• Third Party Vendor Management, Cisco Gold Partner
• Reported directly to executive level at both Confidential and Confidential
• Ability to run multiple programs
• Fluent in MS Office Suite
• Experience in Data Center build-outs, migrations and refreshes using mainly Cisco equipment and certified Cisco engineers
• Provide Program KPI's, status, and financial reporting
• PMP Trainer

Confidential

Program Manager

Responsibilities:

• The Confidential internal audit department chose to Audit the Confidential /BT partnership. For security issues Deloitte Touche was brought in to audit BT Security Processes.
• Program managed the audit end to end including:
• Interact daily with Confidential Sr Management
• Managed Program Management Plan
• Transitioned Infrastructure management and support to ITIL service organization on both the BT and Confidential sides
• Worked side by side with Auditors during the Audit
• Created Project Plans
• Risk and issue Logs
• Managed Communications with both BT and Confidential Sr Management
• Oversaw development of web based SR Management ticketing system
• Wrote Process and Procedure manual (PPM)
• Defined Risk, Incident, Change, Transition, Problem Management processes
• Trained all teams on new process and procedure improvements
• Created/and amended processes to improve efficiency and drive cost down
• Risk & Controls matrix (RCM)
• Worked with global team
• $750K program
• Provide Program KPI's, status and financial reporting

Confidential

Responsibilities:

• Led the Global Security team in multiple multinational transformation security projects
• Managed Cisco security cluster stand-up with both inter and intraregional failover
• Managed Security Service Migration
• Facilitated the creation of a transformation Policy and Procedure Manual
• Managed SAS70 audit
• Managed multiple project plans, issue & risk logs
• Managed project end to end
• Managed Change control process

Confidential

Responsibilities:

• Spearheaded RFP Project to refresh International & Domestic WAN/LAN/Wireless Networks for a cost savings of over $1M annually
• Managed Vendor responses and Stakeholder evaluations
• Created/presented stakeholders with detailed cost model
• Created/presented vendor response metrics for client requirements
• Facilitated vendor presentations
• Managed stakeholder/vendor communications
• Created vendor scorecards with rating system for stakeholder evaluations