SUMMARY:

Possessing over 30 years experience in Information Systems and Technologies, I have functioned as a Director, Senior Manager and Administrator of business systems in all stages of their lifecycles. Developed infrastructures and sound managerial business teams, formulated and effected long and short range strategic systems plans, created and enforced internal system methodologies reducing budgets and project resource outlays. I have been involved in business management, applications development, service delivery and Enterprise implementations of large multi - facility installations and Information Services in both public and private sector industries throughout the United States and the world.

PROFESSIONAL EXPERIENCE:

Confidential

Director Government Consulting

• Enterprise Architect to the State of New Mexico Department of Health and Human Services PMO providing support of MMIS and Child Support integrations for CMS compliance.
• Technical Lead for Rhode Island DMV RIMMS product release ensuring risk mitigation for all stakeholders.
• Acted as Senior Director IV&V to the State of Arkansas, Department of Health and Human Services providing oversight and support of the State’s Eligibility and Enrollment modernization project for all compliance to CMS and FNS for Magi, Non-Magi and SNAP systems.
• Manage staff for ongoing verification and validation of Arkansas EEF project
• Perform Independent Verification and Validation of twelve vendors and three state agencies’ consolidation efforts to move Arkansas to the Private Option
• Represent IV&V to CMS and FNS in weekly status updates and monthly detailed reviews of overall program status, progress and risks.
• Responsible for invoicing clients, managing FD resources to original budget, monitoring contract and IV&V SOW products

Confidential,Tallahassee, FL

Program Director

• Program Director of the State of Florida Department of Revenue managing projects from beginning to end for Desktop Modernization.
• Direct and manage projects defining project scope, goals, and deliverables that support business and IT goals in collaboration with business sponsors and other stakeholders. Works with business sponsors and others as needed to create and/or update project charters, including definition of completion criteria.
• Develop labor estimates, cost estimates, schedules, milestones, deliverables, and overall plans for projects. Determines human resources - roles and skills - required to achieve project goals. Works with other departmental managers for the acquisition of required personnel to staff the project.
• Prepares and executes procurement process for required facility infrastructure needs.
• Provides leadership in forming the appropriate project team in order to meet the project objectives. Communicates a clear vision of the project’s objectives, and leads the project team in achieving them.
• Organizes project work into manageable groups (project phases and work breakdown) and determines an effective approach for completing the work. Ensures that appropriate timing, resources, and sequencing of the work efforts are aligned to produce the desired results within the project schedule.
• Ensures that project and product interdependencies within a program of multiple projects (and across other business lines and programs) are considered and are tracked as projects are planned and executed.
• Ensures Best Practice to affect NIST FIPS 140-2 and USGCB Operating System deployment Compliance to meet all State and Federal guidelines.
• Conducts comprehensive project status reviews of programs and related projects and their interdependencies. Communicates appropriate outcomes with project stakeholders and project team to provide timely and accurate information and status updates, along with issue and risk management within individual projects and across a program.
• Effectively communicates project expectations to team members and stakeholders in a timely manner. Assigns work according to the plan and schedule. Monitors project activities and reports on status. Reviews quality of work and manages integration of team member work.
• Creates a positive environment for the project/program team including open communication and a clear path to escalate risks and issues. Facilities fast and efficient decision-making required for progress on the project. Manages project team members and contractors; encourages them to take positive action and accountability for their assigned work.
• Proactively identifies risks and develops contingency plans; identifies issues and manages their timely resolution. Tracks risks and issues in appropriate repositories and ensures their visibility to the people required to resolve them. Escalates risks and issues as appropriate.
• Monitors overall project progress and manages any changes in project scope. Tracks financial performance of the project, including actual to budget tracking for labor hours and dollars, operating costs, and capital costs. Communicates scope changes appropriately and gains authorization for additional funding required.
• Develops and executes complete project deployment communication plans.
• Communicates project status, progress, and issues within the project team as well as to IT managers and staff, stakeholders, and project sponsors.
• Develops and executes complete project deployment communication plans.
• Delivers status reports on schedule and adapts their frequency and content to the needs of the business as well as IT requirements.
• Ensures that deliverables and documents are produced and stored.
• Builds, develops, and grows business and IT relationships important to the success of the project.
• Facilitates project post-closure reviews and creates a recommendations report in order to identify successful and unsuccessful project elements. Analyzes, documents, and shares lessons learned with project managers and team. Analyzes original estimate against actual hours and duration, and understands factors that contributed to any variance. Completes project closure documentation and updating relevant knowledge bases.
• Works within the framework of Department of Revenue project management methodology and governance.

Confidential,Sacramento, CA

Director

• Acted as Program Director to State of Mississippi Governor’s office, State Information Technology and Department of Health HIE Board for creation and updates to APD, ONC quarterly reporting, communications, finance and sustainability, technology and policies for the implementation of statewide HIE. Maintained relationships with State Hospital associations, Health Alliances, State Hospitals and all Healthcare Providers in the efforts of meeting meaningful use.
• Acted as Technical SME and provided Program Technical Management of IV&V oversight to the State of Iowa for MMIS and Integrated Eligibility Systems projects conducting program oversight to both projects, meeting and interviewing all stakeholders and creation of reports and making recommendations.
• Acted as Technical SME and provided Program Technical Management of IV&V oversight to the State of Hawaii for an MMIS project writing SI vendor RFP, update of APD and writing Connector RFP for HIX vendor.
• Acted as Technical SME and provided Program Technical Management of IV&V oversight to the State of Louisiana for an MMIS replacement project reviewing all SI and vendor deliverables of requirements and project documentation. Provided reports and recommendations through presentations.
• Acted as Technical SME and provided Program Technical Management of IV&V oversight to the State of Georgia for an MMIS project reviewing SI and vendor deliverables of requirements and project documentation. Provided reports and recommendations.
• Acted as Technical Architect and provided Technical Assessment for the State of Florida SNAP program across multiple State Agencies interviewing all stakeholders and delivering reports and recommendations.
• Acted as Technical Architect and provided Technical Assessment of New Jersey Education system including all architecture, infrastructure and application lifecycles in support of ongoing improvement recommendations.
• Provided numerous RFI, RFR, RFQ and RFP responses for National Business Unit in ongoing efforts to secure new State business in the areas of MMIS, IV&V, HIE/HIX/HBX Program Management and other engagement opportunities.

Confidential,Richmond, VA

Solutions Engineering Planning

• Provided all Enterprise Infrastructure Planning, Delivery and Implementations for 30 Programs and the associated individual Project Management of the Enterprise Technology Organization Solutions Engineering group for all of the Corporation’s lines of business.
• Held responsibility of maintaining lowest Risk to the Corporation as the Program Portfolio followed IT Lifecycles under different Methodologies such as Agile, Six Sigma and Waterfall.
• Acted as Program Director and Manager to projects consisting of all Hardware and Software Applications Service Delivery incorporating management of select teams of 30-125 staff worldwide for Global Information Systems Change Management, Applications Development and new Product Development.
• Held total responsibility for deliveries of an Portfolio of IT Products and Services in excess of $100 million for service lines of Bank, Trust, Treasury, Credit, Audit, Consumer Banking and Loans.
• Maintained all Project Documentation, Administration and Management of project meetings, Project Team Resourcing and Management, Planning Documentation, Change Management, Risk Management, Delivery and Maintenance of existing and new Systems and Solutions for Fortune 500 company.

Confidential

Deputy Program Director

• Program Management of State’s largest modernization project for the Department of Health and Human Services Vision Integration Platform Eligibility System including TANF, SNAP and interoperability to Tenncare’s MMIS.
• Program Management for Department of Finance and Administration ERP implementation.
• Enterprise Architecture Planning, Implementation and Governance Employing the use of Enterprise Tools such as Serena, HP Service Desk, Load Runner, Rational, Remedy and Documentum eRoom for all projects.

Senior Project Director

Confidential

• Program Management of State’s largest project for Enterprise Resource Planning
• Enterprise Architecture Planning, Implementation and Governance

Confidential, Tallahassee, FL

Bureau of Strategic Information Technologies

• Enterprise Information Management
• Knowledge Management
• Data Management and reuse
• Data Administration
• Enterprise Integration Program - Multiple projects including ELR, HIPAA Billing, and Data Sharing
• Enterprise Architecture, Research and Strategic Planning
• State and Federal Network Infrastructures IV&V
• Project Management Methodology
• Process Improvement
• Research into Governance Processes
• Budgets
• Business Management and Security

Confidential Chicago, IL

Senior Consultant-Management and IS Consultant

• Manager for Business Systems Review.
• Manager for 24x7 Tier 1 Technical Systems Support for the largest Chicago Healthcare entity.
• Manager for Business creation and reorganizations.
• Manager for Enterprise Financial Systems Review, Systems Implementations and created Strategic
• Manager for Enterprise Infrastructure Review, RFP creation and Restructure Implementation with all vendor
• Coordination and successful execution of (4) hospital merger to (8) functioning units.

Confidential,Wheaton, IL

Senior Consultant-Management and IS Consultant

• Manager for Enterprise Network Audits, Reviews and Restructuring.
• Manager for Revenue Billing/Business Process and Reorganization for MSO mergers.
• Key technical resource for Executive Committee for Year 2000 Compliance Engagements for multi facility hospital systems throughout the United States.
• Designed and created Year 2000 Compliance Intranet Systems as forums and all related Contingency Planning and follow up for thirteen hospital group.
• Helped design and execute various Projects, developing methodologies, process and key reporting mechanisms and their respective presentations to client’s Senior Management for MSO creations, mergers and restructures.