Senior Project Manager Resume
San, FranciscO
SUMMARY:
Result oriented Program and Project Management Professional (PMP) and Certified Scrum Master (CSM) with 10+ years of experience in delivering customer facing and Enterprise wide applications in a matrixed environment. Very well versed and experienced in all aspects of project management. Expert in both Waterfall (10+ years) and Agile (4+ years ) project management methodology. Received 4 Team Excellence awards for continuously exceeding Service Level Agreements (SLAs).
CORE COMPETENCIES:
- Stakeholder Management - Build positive relationships with business/stakeholders/team and keep all interested parties informed.
- Scope Management - Conduct discovery sessions with stakeholders and turn the data gathered in these sessions into functional requirements and user stories.
- Delivery Management - Coordinate Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings. Remove impediments on a daily basis to allow the team to deliver the sprint goals.
- Financial Budget Controls - Track forecasts and expenditures, analyze variances, and initiate corrective actions.
- Risk Management - Identify, assign, track, and mitigate. Bring issues/conflicts to resolution.
- Communication Management - Facilitate meetings, alert stakeholders to issues, and present project updates. Consistently keep the business informed on project progress and financials. Improve communication and partner/customer relationship.
TECHNOLOGY COMPETENCIES:
Microsoft Office: Word, Excel, Access, Visio, Project, Power Point.
Software development tools: JIRA, VersionOne, ALM (Application Lifecycle Management).
PROFESSIONAL EXPERIENCE:
Confidential, San Francisco
Senior Project Manager
Responsibilities:
- Lead program management of application development for wholesale customer services utilizing both Waterfall and SCRUM principles of Project Management.
- Utilize extensive project and team management experience to successfully direct technology activities of diverse globally spread tech teams of Confidential and Confidential India Solutions to provide Design, Development, Deployment, Implementation, and Production Support for the wholesale applications with over 16,000 users nationwide.
- Negotiate changes to scope & schedule change requests with Vendors to minimize the financial and schedule impacts.
- Managed two-year project with budget over $5M resulting in successful delivery of web application facilitating customer service for wholesale clients.
- Met Enterprise Business Continuity Program requirements by coordinating quarterly activities for wholesale customer service application suite.
- Successfully delivered multi-year, time bound projects related to Confidential -Wachovia Banks merger and ensured all Compliance and Audit requirements (documentation, SLAs, Security & Architecture review, etc.).
- Implemented Agile Scrum practices achieving 58% productivity gain of the development team within the first year.
- Built trusting and successful customer relationships with the line of business representatives at all levels by taking full-circle approach of improving quality delivery, standardizing delivery of business requirements, and improving both user and inter-departmental relationships resulting in establishing recognized SLA’s.
Confidential, San Francisco
Project Manager
Responsibilities:
- Managed project teams in project activities including analysis, design and development, testing, training, implementation and post implementation activities.
- Created & managed the project release plans, budgets, project communications and escalations.
- Worked with business product and implementation teams on the program features and their prioritization and rollout.
- Delivered annual capacity planning for intranet applications to accommodate projected growth of user base while maintaining expected level of end user experience and keeping hardware cost under control.
- Initiated the need and convinced business team and other stakeholders in developing the applications roadmaps.
Confidential, San Francisco
Senior Software Engineer
Responsibilities:
- Designed, implemented business and technical requirements for the intranet application.
- Managed Deployment, Implementation of Production Releases, and Production Support.
- Managed technical overviews, analysis, and development of business modules within the application.
- Boosted up major screens response time by remodeling legacy functionality introducing and implementing design patterns.
- Improved the delivery process by standardizing technical documentation framework.
- Enhanced technical production support by implementing monitoring and notification functionality.
