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It Project Manager Resume


IT Project Manager with 18+ years of experience with Confidential, the 3rd largest airline in the world. Played a key role in integration of applications during the merger of Continental and Confidential . Detail oriented, self - motivated with a passion for developing true business partnerships and delivering strategic solutions to achieve enterprise operational goals . I bring a positive personality with exceptional abilities in working and communicating with business team, suppliers, internal clients, and cross-divisional colleagues.


  • Team Foundation Server (TFS)
  • Microsoft Project
  • Project Web Access (PWA)
  • Visual Studio
  • Microsoft Visio & Power Point
  • Microsoft SharePoint
  • Requirements Definition & Analysis
  • Agile, Waterfall, Hybrid (Waterfall/Agile), PMI, Scrum


  • Budget Management and Cost Controls
  • Communication Management
  • Virtual/Offshore Team Management
  • Process Improvement
  • Stakeholders’ Management
  • Conflict/Priority Resolution
  • System Migration/Integration
  • Vendor Management


IT Project Manager



  • Designed and implemented cloud solution for process improvements.
  • Implemented a new retail system which generated an annual savings
  • Implemented a new merchandising system that increased ticket sales
  • Designed and linked corporate customers into direct channels which increased sales
  • Implemented RTD (Real Time Decision) into the booking channel that increased sales by approximately
  • Managed and coordinated cross functional global teams on development, release, and implementation of software, hardware, and application enhancements.
  • Lead in the negotiation with vendors to reduce cost and improve delivery time by 30%.
  • Developed status reports, cost estimates, and resource planning.
  • Developed and maintained customer and vendor relationships.
  • Developed relationship with stakeholders and project communications.
  • Maintained the scope, time, and cost baselines throughout the project life cycle.
  • Reviewed and updated project plan and checked for any constraints, risks, and dependencies.
  • Provided guidance, direction, and oversight to project team members.

IT Project Manager/Sr. Systems Analyst



  • Designed and deployed Confidential (Electronic Document Management System) application and successfully rolled out to all airports
  • Designed and interfaced the application with eAccounting system (revenue application) and 3rd party vendors which increased sales
  • Received outstanding audit rating by the internal IT audit team for applications
  • Managed and developed interfaces with SABA Learning Management system that included plug - ins to Questionmark’s Perception Assessment software
  • Successfully deployed applications such as Universal Airline Ticketing Plan (UATP), United Perk Plus (UPP), On Job Injury (OJI) - an incident logging interface application.
  • Integrated services which included aircraft changes, Gate Swap, Over Sale, Jump Seat, Seat Map, Travelers List, Baggage Tracking, Security Check-In, Loyalty Members and many more.


IT Administrator


  • Designed and developed the electronic mail system which increased the revenue by70% and reduced the paperwork by 99%
  • Integrated web ordering system with 3rd party accounting software
  • Maintained continuous alignment of program scope with strategic business objectives, and made recommendations to modify the program to enhance effectiveness toward business result
  • Managed company’s website, and updated product and pricing information

Confidential, Houston, Texas

Quality Assurance Manager


  • Managed quality control unit which increased production quality by 50%
  • Implemented cost initiative in areas of quality control, production, and procurement which maintained the budget
  • Analyzed quality assurance data and presented to stakeholders on production quality
  • Successfully implemented Kanban and JIT which controlled inventory effectively

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