SUMMARY

• 30 years of experience in Information Technology and problem solving areas.
• Over 22 years of Project/Program Management/solution evolution experience
• Experience in health care FACETS, CACTUS, MYHEALTH, Cost Estimator app, Diabetes Management app
• Extensive experience in analysis, design, development, testing and production support
• Experience in Peoplesoft financials AP, AR, GL, PO, BI, Epro, AM and SAP FICO
• Experience with relational databases DB2, UDB and Oracle
• Experience in Data Warehouse with Data stage, Informatica, Cognos and BO
• Experience in Agile and Waterfall methodologies
• Managed several projects successfully
• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
• Guiding the team on how to get the most out of self - organization.
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame with an emphasis of healing and problem solving.
• Facilitating getting the work done without assigning.
• Facilitating discussion, decision making and conflict resolution.
• Facilitating the Scrum Ceremonies - Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Providing all support to the team using a servant leadership style whenever possible, and leading by example.

TECHNICAL SKILLS

ERP: PeopleSoft Financials AP, AR, BI, GL, AM, PO, Epro, SAP FICO, UNICA, FACETS

TOOLS: Application Designer, PeopleCode, Application Engine and SQR, MVS/XA, DB2, VSAM, IMS DB/DC, CICS, WSFII, MFS, BTS, BMS, TSO/ISPF, SDF, JCL, COBOL II, Z/OS, CLIST, FILE-AID, XPEDITER, PANVALET, COBOL, UDB, EZYTRIEVE PLUS, MS-OFFICE, MF WORKBENCH, Store Procedure Builder, QMF, SPUFI, Changeman, Test Director, Oracle 9i, REMEDY, WINSQL, Endeavor, SQL, ISPF, OS/390, POWER DESIGNER, UDB, PUTTY, File Zilla, Caliber, HP Quality Center, Clarity, Toad, SQL Developer, JIRA

ETL Tool: Informatica, Assential Data Stage

OLAP Tools: Business Object, Cognos, IQ, OSCAR, QlickView

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

• Responsible for leading the welfare/talent/employment support team
• Directed the entire IT team and business team thru agile process
• Lead business, development, test teams in mapping requirements all the way thru deployment

Confidential, Duram, NC

Sr. Project Manager

• Responsible for leading the overall solution and assisting the Director and the team
• Lead the development and System Testing, UAT for the entire program.
• Provided guidance and coordination to the development, business analyst and testing teams.
• Provided end to end process improvement suggestions to the EPMO Program and other senior project Managers.
• Lead business, development and test teams in mapping requirements all the way thru deployment.
• Helped the entire department with agile process.

Environment: Agile, FACETS, CACTUS, Java, .net environments, Oracle db, JIRA, SQL Developer, Toad, RSL, SOAPUI, TCN UI/API, web services

Confidential, Grand Rapids, MI

Sr. Project Manager

• Direction for System Testing and UAT for the entire program.
• Direction for Creating test plans, Release plans, deployment plans and SIT test cases
• Provided guidance and coordination to the development, business analyst and testing teams.
• Provided end to end process improvement suggestions to the EPMO Program and project Managers.

Environment: Agile, FACETS, CACTUS,Java,.net environments, Oracle db, JIRA, SQL Developer, Toad, RSL, SOAPUI, TCN UI/API, web services, Cost Estimator App, Diabetes Management app, my health app

Confidential, Southfield, MI

Sr. Project Manager

• Worked on HAP2.0 Project implementing TriZetto FACETS with EDW2.0 for BI.
• Worked on Membership, Provider, Product, Class Plan, Group, Claims, Pharmacy Claims.
• Worked on HIPAA 834, 270, 271 transactions
• Provided guidance and coordination to the development, business analyst and testing teams.
• Provided end to end process improvement suggestions to the DWR Program and project Managers.
• Lead business, development, test teams in mapping requirements all the way thru deployment

Environment: Agile, FACETS, Oracle db, JIRA, SQL Developer, Toad, Cognos 10, DataStage 8.7

Confidential, Southfield, MI

Sr. Project Manager

• Managed the team responsible for Daily reconciliation process of DWR program for iWarranty, Hub, Data Marts
• Managed the team responsible for Cognos 10 consolidation project.
• Responsible for UAT and production validation of Cognos 10 consolidation project for DWR program.
• Worked on DWR release projects 13.1 and 13.2
• Provided guidance and coordination to the development, business analyst and testing teams.
• Provided end to end process improvement suggestions to the DWR Program and project Managers.

Environment: Oracle db, SQL Developer, Caliber, Toad, quality center, Cognos 10, DataStage 8.7, Clarity

Confidential, Auburn Hills, MI

Sr. Project Manager

• Managed a team 25 for provided data modeling/ support for the new SMDB/UNICA project for service marketing campaign management system.
• Provided guidance to team for overall solution with application architecture integrating enterprise solutions/goals.
• Power designer is utilized to produce the entire data base with over 100 tables in a single data model to present to customer.
• Managed the team to Reverse engineer the existing DDLs to create the ERD and data model.
• Provided ECC support and IPR support for the project team.
• Managed the team to create 100 table specifications, and help created over 10 schemas and sizing document for the tables for the entire database for space estimation.

Environment: DB2 UDB, JAVA, COBOL, SQL, DDL, POWER DESIGNER, WORD, EXCEL, PUTTY, FILE ZILLA, DB VISUALIZER, AIX, WINDOWS 7, UNICA

Confidential, Detroit, MI

Sr. Project Manager

• BI- IQ/OSCAR / EDW Data warehousing project.
• Responsible for production support, enhancements and maintenance of IQ, OSCAR and EDW of membership, facility, professional, dental, vision and hearing, pharmacy claims of BIC data warehouse.
• Managed to support a team of 15 members for data quality, enhancements and maintenance of the claims and membership data warehouse systems.
• Production support, enhancements, maintenance for IQ and OSCAR Pharmacy data warehouse.
• Managed the team responsible for Monitor production support problems and intervene where necessary to drive solutions
• Provide status updates to top management team and support team leads while working closely with clients, third-party vendors, architects, DBA’s etc.
• Led the ICD-9 to ICD-10 conversion project for OSCAR, DW and IQ teams.

Environment: DB2, COBOL, JCL, IMS DB/DC, SPUFI, SQL, QMF, PAL, ENDEVOR, file-aid, expediter, INFORMATICA, ORACLE, CICS, MQSeries, abend-aid, PeopleSoft financials, NASCO, FACETS, OSCAR, EDW, IQ, MOS, Cognos

Confidential, Auburn Hills, MI

SOX consultant/ Business Analyst

• On boarding team lead for sox implementation program across Confidential IS departments.
• Participated and prepared SOX implementation program
• Designed and developed SOX controls
• SQL reports generated for SOX implementation control reports.

Confidential

Sr. Project Manager

• Manage the team Gathering business requirements and preparation of BRD, test plans, test cases and implementation plans.
• Lead the teamin integration and system testing.
• Involved in maintenance and production support of Peoplesoft financials AP, AR, GL, Epro and asset management AM.

Confidential, Farmington Hills, MI

SAP Analyst

• Organization structure configuration for SAP FI, Master data configuration for general Ledger accounts.
• Configuring for SAP FI - GL Accounts Processing
• Configuration and setup of Document number ranges
• Configuration for period end closing (including preparation of detailed schedule for closing).
• Currencies, document settings like Field status variant, posting period variant.
• Master data configuration for vendors and customers, Payment terms, vendor and customer down payment (special GL transaction).
• Automatic payment program Configuration.
• Establish reconciliation procedures with CHASE bank and Royal Canada bank
• Check printing process - design of daily checks data transfer to Diversified Check Printing
• IDOC interfaces of GL, AP, AR
• Automation of Production support - monitoring process redesign and testing
• Legacy Mainframe systems interfaces
• Design of interfaces with mainframe legacy systems and MQSeries.
• Help build parallel setup tables for mainframe DB2 interface
• Functional specs for Mainframe and ABAP programmers for the interfaces
• Functional specs for check printing process for Diversified check printing
• Production monitoring process - audit trail
• Interacted with users and functional team to fix the production issues.

Confidential, Farmington Hills, MI

Lead Mainframe Developer/ Analyst

• Responsible for production support, enhancements, business process redesign, maintenance.
• Modified several online, batch and BMP programs involving product launches and production issues, maintenance and enhancements.
• Tested BMP programs with COBOL, CICS, DB2, IMS using expediter and JCL.
• Tested online programs using expeditor, BTS
• Created test data using QMF and SPUFI
• Extensively used procedures for SOX compliance for testing and production environment enhancements and changes.
• Involved with documentation and testing for SOX compliance and mentoring junior members.
• Coordination with data warehousing team to comply with SOX procedures for Business object reports and DataStage ETL programs

Confidential, Wilkesboro, NC

Technical Lead/ Developer

• Lead a team of 8 members for the maintenance and production support of Peoplesoft financials project costing PC and asset management AM.
• Involved in fixing the production issues regarding load NBV table process AMLDNBVT
• Debugged the AMLDNBVT program to detect the failure of the load process on duplicate condition.
• Debugged the depreciation load program AMDPREPT to fix production issues regarding the duplicate error on asset with multiple operating units.
• Debugged the depreciation calculation program AMDPCALC to fix error on dates with book history table.
• Created new assets from project costing to debug the flow from PC to AM and worked with PC to AM application engine process to simulate the multiple operating units on cost table to detect the duplicate records on the depreciation report table.
• Interacted with users and functional team to fix the production issues.
• Wrote several SQL scripts to create test data and to move data from one environment to another.

Confidential, Dearborn, MI

Peoplesoft Analyst

• Involved in maintenance and production support of Peoplesoft financials project costing and asset management (PCAM).
• Modified many complex SQR reports for batch processing.
• Involved in modification and fine-tuning of delivered SQR reports.
• Modified PeopleCode on the delivered pages to suit to user requirements and document changes to functional and technical specifications.
• Interacted with users and functional team to make to elicit requirements for modifications.
• Involved in customizations of pages, components and PeopleCode related to PCAM modules.
• Involved in the maintenance of inbound and outbound interfaces.
• Written export and import DMS scripts and SQL script to move the data from one environment to another.

Confidential, Jacksonville, FL

Peoplesoft Analyst

• Involved in the customizations, maintenance and production support of PS Financials (Accounts Payable, Accounts Receivable, PO, GL, BI, AM and Project Costing) 8.4
• Worked extensively on processes of Voucher Build, Voucher Edit, Voucher Posting, Payment Posting, Pay cycle of AP Module.
• Worked on some SQR programs maintenance.

Confidential, Dearborn, MI

Sr. Developer

• Designed, developed and tested cobol/db2 stored procedures and BMP programs for GLOBAL RECALL SYSTEM.
• Studied and analyzed the functional specifications for the new global recall system.
• Designed and developed new programs, stored procedures and BMP batch programs.
• Tested stored procedures using Expediter and stored procedure builder.
• Analysis of global recall system defects, cost benefit analysis.
• Done Integration testing of Web Screens and Stored procedures written using MVS/COBOL/SQL
• Used Test Director for QC testing.