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Program Manager Resume

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Auburn Hills, MI

SUMMARY:

Congenial, results driven Manager with a history of success in Sales, Program Management, Quality, and Cost Optimization. Expertise in developing and maintaining relations with OEMs and Tier 2 suppliers. Adept at worldwide logistics as well as pricing and payment resolution. Reputation for effectively directing teams in fast paced, complex union and non - union environments. An innovative manager with a unique ability to combine competitive analysis, statistical data and relationship skills into bottom line results.

KEY COMPETENCIES:

  • Cross Functional Collaboration
  • Strategic Planning / Business Development
  • Industry, Market & Consumer Analysis
  • Supplier Relations
  • Customer Relationship Management
  • Cost Reduction
  • Quality & Process Improvement
  • Margin Enhancement

TECHNICAL SKILLS:

  • Microsoft Word, Excel, PowerPoint & Project
  • GM Supply Power
  • Ford Covisint

PROFESSIONAL EXPERIENCE:

Confidential, Auburn Hills, MI

Program Manager

Responsibilities:

  • Enhanced supplier relations resulting in heightened cooperation and on-time delivery.
  • Improved relationship with key customer through direct communication, providing accurate information, and enhanced responsiveness.
  • Evaluated and implemented cost control activities through price negotiations with suppliers as well as controlled off-spec product.
  • Ensured timely customer and supplier payment and resolved disputes by working with accounts receivable and accounts payable.

Sr. Account Manager, Southfield, MI

Confidential

Responsibilities:

  • Created standardized business-tracking templates which acted as a guide in driving quality improvement.
  • Completed Red X project by partnering with GM Engineering which resolved a warranty issue.

Confidential

Sr. Account Manager, Southfield, MI

Responsibilities:

  • Analyzed data that contributed to reduced seat weight and redesigned tracks.

Senior Account Manager / Advance Sales, Dearborn & Troy, MI

Confidential

Responsibilities:

  • Maintained cash reports, road maps, and JD Power sourcing matrix impacting budgeting and future programs.
  • Reported diverse supplier content to Confidential ensuring compliance with corporate standards.
  • Assisted Tier-2 and Tier-3 distressed suppliers’ tooling and business transition to new owners.

Confidential, Rochester Hills, MI

Responsibilities:

  • Conducted four waves of Six Sigma Green Belt training, including Executive instruction.
  • Utilized statistical methodology for analysis and reporting to support corporate endorsement and implementation which resulted in enhanced profitability, reduced waste, cycle time, and improved productivity.
  • DMAIC cycle includes knowledge in CTQ, MSA, FMEA, QFD, SPC, among others.

Account Manager, Rochester Hills, MI

Confidential

Responsibilities:

  • Responsible for all PT account maintenance and development.
  • PL Neon account maintenance, including hard trim and vapor (charcoal) canister.

Program Manager, Rochester Hills, MI

Confidential

Responsibilities:

  • Cross functional team leader. Program timing and reporting.
  • Consolidated unique prototype materials in Rochester Hills facility for inspection. Coordinated delivery to Lear facility in Koflach, Austria. Launched product in Koflach.

Sales Administrator, Southfield & Rochester Hills, MI

Confidential

Responsibilities:

  • Quotation and presentation development. Service Parts administration.
  • Division S.C.O.R.E. administrator ( Confidential ’s component cost reduction system).
  • Assisted developing original QS work procedures and documentation for Confidential Division.

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