Program Manager Resume
Auburn Hills, MI
SUMMARY:
Congenial, results driven Manager with a history of success in Sales, Program Management, Quality, and Cost Optimization. Expertise in developing and maintaining relations with OEMs and Tier 2 suppliers. Adept at worldwide logistics as well as pricing and payment resolution. Reputation for effectively directing teams in fast paced, complex union and non - union environments. An innovative manager with a unique ability to combine competitive analysis, statistical data and relationship skills into bottom line results.
KEY COMPETENCIES:
- Cross Functional Collaboration
- Strategic Planning / Business Development
- Industry, Market & Consumer Analysis
- Supplier Relations
- Customer Relationship Management
- Cost Reduction
- Quality & Process Improvement
- Margin Enhancement
TECHNICAL SKILLS:
- Microsoft Word, Excel, PowerPoint & Project
- GM Supply Power
- Ford Covisint
PROFESSIONAL EXPERIENCE:
Confidential, Auburn Hills, MI
Program Manager
Responsibilities:
- Enhanced supplier relations resulting in heightened cooperation and on-time delivery.
- Improved relationship with key customer through direct communication, providing accurate information, and enhanced responsiveness.
- Evaluated and implemented cost control activities through price negotiations with suppliers as well as controlled off-spec product.
- Ensured timely customer and supplier payment and resolved disputes by working with accounts receivable and accounts payable.
Sr. Account Manager, Southfield, MI
Confidential
Responsibilities:
- Created standardized business-tracking templates which acted as a guide in driving quality improvement.
- Completed Red X project by partnering with GM Engineering which resolved a warranty issue.
Confidential
Sr. Account Manager, Southfield, MI
Responsibilities:
- Analyzed data that contributed to reduced seat weight and redesigned tracks.
Senior Account Manager / Advance Sales, Dearborn & Troy, MI
Confidential
Responsibilities:
- Maintained cash reports, road maps, and JD Power sourcing matrix impacting budgeting and future programs.
- Reported diverse supplier content to Confidential ensuring compliance with corporate standards.
- Assisted Tier-2 and Tier-3 distressed suppliers’ tooling and business transition to new owners.
Confidential, Rochester Hills, MI
Responsibilities:
- Conducted four waves of Six Sigma Green Belt training, including Executive instruction.
- Utilized statistical methodology for analysis and reporting to support corporate endorsement and implementation which resulted in enhanced profitability, reduced waste, cycle time, and improved productivity.
- DMAIC cycle includes knowledge in CTQ, MSA, FMEA, QFD, SPC, among others.
Account Manager, Rochester Hills, MI
Confidential
Responsibilities:
- Responsible for all PT account maintenance and development.
- PL Neon account maintenance, including hard trim and vapor (charcoal) canister.
Program Manager, Rochester Hills, MI
Confidential
Responsibilities:
- Cross functional team leader. Program timing and reporting.
- Consolidated unique prototype materials in Rochester Hills facility for inspection. Coordinated delivery to Lear facility in Koflach, Austria. Launched product in Koflach.
Sales Administrator, Southfield & Rochester Hills, MI
Confidential
Responsibilities:
- Quotation and presentation development. Service Parts administration.
- Division S.C.O.R.E. administrator ( Confidential ’s component cost reduction system).
- Assisted developing original QS work procedures and documentation for Confidential Division.
