SUMMARY:

“High - energy leader who leverages an inquisitive, out-of-the-box nature to identify new opportunities” Market-savvy leader offering 10+ years’ expertise shaping the future of products through diverse talent in Agile transformation, service delivery, PMO setup, SDLC, and IT program management. Recognized by the C-suite as an impact player, assuming leadership of a $40 million project portfolio within 7 months of tenure. Natural leader of diverse teams, allocating 100 resources across parallel work streams.

EXPERTISE AREA:

• Product/Portfolio Roadmap & Integration Plan
• PMO Set-up, Governance & IT Delivery & Execution
• P&L Ownership/Strategic Market Positioning
• Operations Transformation/Systems Deployment
• Coaching, Motivating & Mentoring Teams
• Capability Gap Analysis/Feasibility Assessment
• C-level Engagement/Team Leadership
• Agile Transformation & Leading Change

PROFESSIONAL EXPERIENCE:

Confidential

Director of Program Management

Responsibilities:

• Defined and documented Scrum, “Scrumban,” and Kanban processes and KPIs to enhance productivity, improve morale, reduce costs, and remediate our LOB’s issues of missing timelines and exceeding budgets
• Coached and mentored teams including Product Owners, Business Analysis, Project Managers / Scrum Masters / Kanban Masters, Solution Architects, QA, developers, and Senior Leadership around the new process and documented feedback for in corporation into the next iteration of the process rollout
• Leveraged JIRA Plugins to automate and simplify many processes including automatic creation and assignment of milestone “tasks” which resulted in time saving, consistency, and eliminated human error
• Created dashboards for real-time views of projects and sprints to foster transparency, accountability, and ownership and to shed light on potential issues such as overallocation and impediments earlier
• Recommended a JIRA plugin to Senior Leadership which is under evaluation now and, once implemented, will save the company from having to hire Confidential least three full-time resource managers and will save Senior Leadership countless hours on conducting “what-if” analyses and allow them to view release/sprint health
• Recognized as an Agile expert and chosen by Senior Leadership and peers to represent our Line-of-Business in an Enterprise-wide Agile roll-out committee to assist with the wider roll-out efforts
• Overtook a “yellow” release consisting of multiple mission-critical and high priority client projects immediately upon hire and helped get it back to “green” and into production in less than two months

Confidential

Sr. Staff, IT Project Management (Scrum Master)

Responsibilities:

• Took over five “troubled” projects that had been underway for over three years, successfully completing them within ten months.
• Defined Scrum and Kanban processes, procedures, KPIs, and best practices that are now utilized across E* Confidential .
• Led Kanban awareness, training, rollout, and adoption across IT departments and defined metrics for continuous improvements.
• Coached managers, other Scrum Masters, Product Owners, and Project Teams in best practices, Lean methodology, User Story estimation using Planning poker, evaluating project health using burn down charts and other metrics, writing highly effective Epics and User Stories with clear acceptance criteria, and optimize work intake to increase efficiency (Velocity, WIP Limits, Pull vs. Push) to reduce Speed to Market.

Confidential

Portfolio Project/Program Manager

Responsibilities:

• Worked as part of a five-person special task force to document Project Management Methodology and processes (Scrum and Kanban), identified performance metrics (KPIs), and received buy-in from C-Level and the Board of Directors.
• Interfaced with the CEO on a 3-year strategic plan to prioritize process improvement projects impacting revenue, costs and business risk.
• Implemented PMO tools enterprise-wide, defined key performance indicators (KPIs), best practices and processes to transform the enterprise to be lean, efficient, and responsive to changing market conditions.
• Designed an ongoing governance structure for Agile methodologies (Scrum and Kanban), leading to process predictability and sustainable competitive advantage.

Confidential

PMP & CAPM Exam Preparation Instructor

Responsibilities:

• Built in open, two-way, effective communication into lectures that drew upon and augmented students’ strengths in the Project Management Book of Knowledge ( Confidential ), best practices, and framework.
• Prepped students on the foundational principles of project management; result oriented training led to successful PMP pass rate for 89% of the students.

Confidential

Project Manager/Senior Consultant (Scrum Master)

Responsibilities:

• Tailored Enterprise Project Management best practices to fit individual circumstances and project types to fulfill the client vision and goal for the project schedule, scope, and optimal cost/benefit balance.
• Head-up a $40 million portfolio of 10 corporate projects; oversee 100 resources and 10 PM’s.
• Salvaged a $10 million project; restored client trust through demos and transparent communication.
• Tapped to lead high-profile assignments; after 4 months began mentoring new Application Project Managers and Lead PMs.
• Received “Special Mention for Significant Business Contribution” from executive leadership Confidential a Town Hall

Project Manager - Test Coordinator (Scrum Master)

Confidential

Responsibilities:

• Led one of the first Agile projects for Confidential & Confidential as a Scrum Master as a Proof of Concept.
• Reduced Cycle Time by Introducing Lean Methodologies, automation, and reducing non-value-add activities
• Directed a $1.5 million budget; elicited and prioritized business initiatives, led gate reviews and quality assurance across over 100 project resources.
• Achieved 100% of project success criteria; built a reputation for delivering projects up to 5% under budget and 5% ahead of schedule through close Change Management control and effective communication.
• Synchronized and coordinated software testing efforts between local and virtual teams; managed scope, cost, time, issues, and risks while maintaining effective communication and stakeholder engagement.

IT Analyst/Project Manager

Confidential

Responsibilities:

• Led corporate objectives Portfolio to ensure Holiday season market readiness, enhanced system reliability, and improving efficiency; Identified and bridged gaps in system-level monitoring with a team of 18 resources
• Managed high visibility and critical projects including the original iPhone launch, proactively mitigating risks and outlining contingency plans, documenting constraints and minimizing risk exposure.
• Mentored Project Managers and Team Members to identify best practices and explain the SDLC process followed Confidential & Confidential in addition to explaining why each was important and its benefits.
• Identified, contacted and evaluated potential software vendors with the goal of keeping start-up cost minimal; assimilated findings for presentation to executive management.