Project Management Resume
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Cumming, GeorgiA
Results-oriented Telecoms Professional with Experience in several facets of the industry. Core competencies include:
- Performance driven professional in Telecom Industry with 15 years of expertise
- Experienced in Project Management, Engineering, Network Deployment & Rollout, Technology Migration, Site Development, Strategy & Operations
- Experience with Project, Program, or Portfolio Management, specifically with large-scale transformation programs, involving business/process, organization, technology components & contracts
- Plan, Design and Execute/Deploy Telecom & IT projects; SDLC experience
- Mobile Phone Technologies - Analog, TDMA, CDMA, WCDMA/ UMTS (3G), WiMAX & LTE (4G)
- Deployment of LAN / WAN; DAS / Micro Cells
- Strong Manager of personnel with interpersonal skills and experience managing large groups
- Proven track record in improving efficiencies, reducing costs and increasing revenues
- Project Management
- Network Deployment & Rollout
- Engineering & Integration
- Site Development
- RF Engineering
- Transport and Switching
- Consulting
- Strategy & Operations
- OPEX & CAPEX Efficiencies
- Contract Negotiation
MBA
Master of Science, Electrical Engineering
Bachelor of Science, Electrical Engineering
PMP - Project Management Professional
ITIL V3 Certification
Professional Experience
03/2010 - Present | Senior Project Manager Confidential, Georgia
- Vendor & Project Management of Siemens and Nokia for Data & Voice networks & Ericsson for Gb over IP Conversion
- Project Management of Data Network Core - End to End new design, migrations, consolidation, changes/ upgrades
- Run complex projects from scope definition, requirements, design and development to implementation
- Coordinate with global cross-functional teams to define a framework that identifies, prioritizes and facilitates execution of potential enhancements to compliance data and operating platforms
- Collaborate with knowledgeable and demanding stakeholders to establish project plans for major initiatives and drive efforts to a successful conclusion
- Coordinate with technology and other functional teams to deliver consistent and efficient process/platform enhancements, providing hands-on support and issue escalation as needed
- Assist with budget and resource requirements for key projects by partnering with project managers to understand scope of effort, deliverables, and project plans
- Create strategies for risk mitigation and contingency planning
- Assist with maintaining coherent and concise communications detailing the scope, progress and results of initiatives underway
- Work closely with Subject Matter Experts, vendors, different teams to manage and deploy Infrastructure projects;
- Work with Planners / Local markets / SGSN groups to identify capacity BSCs / SGSNs
- Work with RF, Switch, Transport, SGSN, & BSC to re-home BTS and BSC off the SGSN to another SGSN
- Increase BSC data capacity by adding expanding existing Gb's and adding additional Gb's
- Work with NMRC and Tier 2 support to resolve any issues; Create & Track - AOTS, Trouble Tickets, IWOS etc
- Presentations to middle and upper Management; Work with sales teams to prioritize solution implementation
- Identify issues proactively and work with teams to deliver unique solutions
- Improved production and operational efficiencies
Client: Confidential, (Latin America)
- Project Director for Infrastructure Project - Network Rollout of Nationwide deployment of 3G & GSM dual band
- Prelaunch work for HSPA & 4G
- Cell Site Deployment, Commissioning & Integration into Network
- Interface with Implementation, Deployment, Field/Switch Operations, and other functional groups to integrate new cell sites, cell modifications, switch/cell software upgrades, features, and capacity growth into the network
- Assisted with budget and resource requirements to help drive deliverables and project plans
- Assisted with maintaining coherent and concise communications detailing the scope, progress and results of initiatives underway
- Support and deploy limited new technology trials; Support new software & patch testing for network
- Responsibilities included RFP support; Escalation and resolution of issues; Resolve bottlenecks to implementation
- Prepared accurate cost analysis of new deployment projects; forecasting accurate project completion dates
- Created application migration roadmaps for assigned Solution Line correlating project timelines to project initiatives
- Organized and lead cross functional project teams of various size and scope, including cross-site teams
- Developed, reviewed and approved plans for completing project deliverables, including scheduling and coordinating activities of project team members
- Managed technical risks throughout the project lifecycle.
- Resolved and/or escalated issues in a timely fashion; Managed client interactions and expectations
- Arranged & scheduled project status meetings, conferences, and conference calls with clients, stakeholders, and key individuals
- Worked with Marketing, Sales & Technical teams including Subject Matter Experts, and Client technical personnel
- Project Manager for Turnkey Outsourcing Operations Project for Nextel International in South America -
- System Integration, Strategies, RFP, Project Delivery, Operation efficiencies and selection of potential vendors
- Merger Integration Strategies for Nextel International including Operation Integration, PMO and Cost Reduction
- Reported to client VP and worked with VP & Directors in each country to meet corporate objectives
- Identify and perform due diligence for potential merger / acquisition partners for large Telecom Operator
- Project Manager for FDIC - Coordinate with Federal, State Agencies & vendors in closing failing banks;
- Managed 4 to 10 different projects simultaneously
- Performed market analysis to anticipate existing and emerging technologies impact on client projects
- Evaluated and performed business analysis, strategy, market and industry research in emerging industries and technologies
- Responsibility for Eastern US; Product Development, Applications Engineering and Network KPI support: > $7 MM USD
- Clients included Verizon, AT & T, Sprint, T-Mobile, Cisco, Motorola, Lucent-Alcatel, Nortel, Siemens etc.
- Convert consulting revenue opportunities into follow through (downstream) revenues for process/operations/IT programs
- Managed 2-4 different projects simultaneously with different clients
- Work with Channel Partners to Define Goals, Strategies & Drive Demand; Technical Training of Channel Partners
- Support Product line group, Applications Engineering, Business Development, R & D and Sales
- RFP support; innovative solutions to fit client needs and show ROI, IRR to clients upper management
- Developed and designed scope of work; General oversight of projects from inception to completion
- Worked in deploying 2 large scale product deployments; Reduced time line by sharing existing platform
- New products were released at end of 1st Qtr to existing clients - Approx 1000 devices were booked at $45,000 each
- New software enhancement / module was received with rave reviews by the clients
- Support South & Central America group; Support & close deals in India & China.
- Program Management team of Bechtel for Nationwide Transformation Projects - Cingular in USA & Reliance in India
- Part of Team Responsible (Client: Cingular / AT & T) for Infrastructure Project - Deployment of Base Stations / Switches etc
- Directed 50+ Engineers & Sub contractors over the duration of project in US with Cingular & AT & T
- Provide Infrastructure Project Management support working with 3 different technologies at same time; $200 Millions / Year
- Directed 200 + Engineers, Managers & Senior Managers in India over Design of 5,000 Cell Sites nationwide
- Implementation of approx 1000 sites in 9 months; Deployment, Commissioning & Integration into Network
- Delivered large, complex client engagements that identify, design, and implement creative business and technology solutions
- Strengthen/ existing relationships and establish new relationships across customer's management and operations teams
- Identify innovative delivery and engagement models to reduce the service delivery costs on a global basis and deliver a marked improvement to account profitability - delivering value to the customer
- Identified efficiencies in planning and implementation process for cost savings in OPEX and CAPEX
- Driving ERP Solution implementation; Billing Software rollout project management
- Work with CTO's office and PMO team in exploring and leveraging new technologies & Convergence Strategies
- Support and deploy limited new technology trials; Support new software & patch testing for network
- Responsibilities included RFP support; Escalation and resolution of issues; Resolve bottlenecks to implementation
- Prepare accurate cost analysis of new deployment projects; forecasting accurate project completion dates
- Interfaced directly with customer during the entire project and was a primary contact for project related issues
- Interface with Implementation, Deployment, Field/Switch Operations, and other functional groups to integrate new cell sites, cell modifications, switch/cell software upgrades, features, and capacity growth into the network
- Lead a high performance team consisting of specialists, technical consultants and personnel
- Oversee Network design and optimization of the UMTS/CDMA Next Generation network and microwave systems
- Managed site selection, site acquisition, local regulatory processes and worked with civil construction group
- Integration of network infrastructure. Ensure compliance with FAA, FCC, State and National regulations
Client: Confidential,USA
Confidential, Spain, Italy, UK & USA - Dallas & Tampa;
Confidential, Spain, Venezuela, Brazil, Columbia and Peru; Nortel Networks and China Unicom - China
- Reduced OPEX and CAPEX expenditure by more than 10% while streamlining operations in Latin America
- Manage Infrastructure & Maintenance Project deliverables for corporate initiatives doth domestic and International
- Directed and Managed 15 direct reports in China
- Overall responsibility for P & L of project in Venezuela - Managed 20 direct reports in Venezuelan market
- Engineering Manager - Responsibility for new design & Infrastructure Deployment - 20 Direct Reports
- 4G - OFDM Technology - IEEE 802.20; Support New Technology Trials with Clients; Vendor & Service providers
- Support Field Trials of 4G Technology - Design, Optimization and Managing client expectations
- Work with R & D Group, Systems Engineering, Network Engineering and Deployment
- Write Test plans to Test Next Generation Motorola, Lucent, Nortel and Samsung Equipment
- Identify problems and work with Equipment vendors to resolve issues with their tools
- Work with multiple departments and vendor's to verify network performance during switch and cell site software updates
- Work with members of customer facing organization (sales, marketing, and customer care) to resolve customer-related issues
- Work with Management to identify potential business opportunities
- Kick Start Project with China Unicom. Identifying and meeting the needs of client
- Identify client needs and work with Sales & Proposal group to win new business
- Status meetings; Market expenses; Client Billing; Co-ordination with Site Acquisition, Zoning, Legal, Construction
- Request for Proposal and RFQ for Optimization work. Staffing, Interviewing, Budgeting and Resource Management
- Infrastructure project deliverables & implementation; Support, Manage & Direct Corporate Operations on ground
- Vendor Relationship & Communication between vendors, sub contractors, clients and parent HQ
Client: SConfidential, Dallas, Miami, Orlando, Tampa and Kansas City; Confidential
- Managed a $250 Million Network Roll out in Venezuela; $ 500M Network Roll out in US
- Launched Sprint networks in Orlando & Miami - Managed Design and Optimization Engineering Teams
- Design and Optimization Manager - Sprint Dallas, Miami, Orlando and Tampa for network expansion
- Identify and Trouble Shoot System Performance Issues; Recommend & Implement Design and Parameter changes
- Manage projects by coordinating internal, subcontractor & vendor teams, developing schedules & identifying action items
- Support R & D Team for Motorola Latin America Client issues - Meet & Exceed expectations
- Work on CDMA RFP and RFQ and Commercial Trial Product launches
- Monitor Capacity & Design enhancement plans; Integrate & Optimize new sites into operating network
- Author "Performance Guidelines" for implementation in nationwide Venezuela Telefonica network
- Launch of mobile phone (Design & Performance) Network in Los Angeles - First CDMA network in North America
- Analyze network traffic and statistical data & make corrective changes to the Network for improvement
- Responsible for design, Performance & deployment of the largest cluster of Micro cells / DAS system
- Worked with Smart Antenna trials for Analog & CDMA
- Responsible for evaluation of CDMA phones (Qualcomm versus Nokia) for Engineering & Marketing