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It Project Manager Resume

Alpharetta, GA

SUMMARY:

Highly accomplished, talented and seasoned professional, offering 21 years of extensive experience in Software Development spanning Financial Services, Healthcare, Aerospace & Defense and Telecommunications. Proven ability to effectively plan, coordinate, and meet deadlines of multiple projects. Goal oriented, customer focused, and tenacious; committed to executing first - class solutions on time and under budget. Driven by new challenges and the desire to be successful in all endeavors.

CORE PROFICIENCIES:

  • Agile/Waterfall Project Management
  • Disaster Recovery / Business Continuity
  • IT Infrastructure
  • System Implementation
  • Contract Negotiation/Administration
  • Quality Assurance
  • Software Development Lifecycle
  • Project Planning
  • SOC/SOX Compliance
  • Integrated Change Control
  • Risk Management
  • Client & Vendor Relations

TECHNOLOGIES:

Active Directory, Agile, API, Application Lifecycle Management (ALM), ASP.net, Confidential & Confidential Connect, Avaya Aura Experience Portal 6.0, Avaya Voice Portal 5.0, C#, Call Routing, Citrix, Clarity, CSS, CTI, Documentum, HTML, IBM Web Sphere Application Server 7.0, Infrastructure, IVR, Java, JCL, Microsoft Lync, Microsoft Office, Middleware, MS Access, MS Project, MS Visio, Object-Oriented, Omniture, Oracle, PowerPoint, Primavera, Q Messenger, Quality Center, RequisitePro, Relational Junction, Schemas, Scrum, SDLC, Sequence Diagram, ServiceNow, SharePoint, SQL Server 2008, Sybase, Team Foundation Server, TSO, UNIX, VB.net, VB Script, VersionOne, Waterfall, Web Services, Wiki, Windows Servers, WSDL, XML

PROFESSIONAL EXPERIENCE:

IT Project Manager

Confidential, Alpharetta, GA

Responsibilities:

  • Planned, coordinated, controlled and implemented multiple projects simultaneously through the use of Confidential & Confidential ’s approved tools and processes, while ensuring consistency with organizational goals and standards.
  • Change Management
  • Requested application resources from Common Services Integration.
  • Facilitated Weekly Project Status Meetings with team with prepared agendas, and provided meeting minutes with action items.
  • Developed and maintained delivery plan for all projects and tracked dependencies.
  • Supported major releases by creating issues in the Command Center in SharePoint to be worked by the development team.
  • Tracked team deliverables: System Requirements, High Level Designs (HLDs), Application Interface Documents (AIDs), private and public schemas) and ensured artifacts were uploaded into Project Management tool using Documentum.
  • Scheduled Design Assurance reviews for HLDs, AIDs and public schemas.
  • Scheduled external reviews with other application team members.
  • Ensured artifacts were linked to the appropriate milestone in the project workflow module.

IT Project Manager / Business Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Recruited to manage the implementation of a new case management system for Career Services.
  • Managed a distributed team from 8 career centers across North Georgia.
  • Coordinated project with case management application and web design vendors.
  • Migrated data between different database products.
  • Facilitated weekly project status meetings with project team and vendor.
  • Prepared weekly status reports for senior management and key stakeholders.
  • Performed gap analysis between current and new system.
  • Negotiated contract with case management application vendor.
  • Created and maintained project schedule.
  • Facilitated workshops to capture current processes.

Agile Project Manager / Scrum Master / Agile Coach

Confidential, Kennesaw, GA

Responsibilities:

  • Managed cross-functional team with 30+ resources from development, network services, quality assurance, documentation, training, customer support, sales, accounting and marketing in development of a new online file sharing service integrated with Wolters Kluwer tax preparation software enabling our clients to safely share encrypted confidential information with their customers.
  • Managed small projects from $100 thousand and parts of larger projects up to $30 million, delivered on time and within budget with limited resources.
  • Facilitated weekly project status meetings with prepared agendas; distributed meeting minutes including action items.
  • Prepared weekly status reports for senior management.
  • Coached team in creating epics, user stories, estimating story points using Planning Poker, grooming product backlog, and steered team in Agile best practices.
  • Tracked and managed burn-down metrics, velocity and task breakdown.
  • Facilitated scrum ceremonies: Release Planning, Product Backlog Refinement, Sprint Planning, Sprint Review, Sprint Retrospective, and Daily Scrum.

Technical Business Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Facilitated requirements gathering sessions with stakeholders to capture and document business needs using use cases, wireframes, etc.
  • Facilitated Joint Application Development (JAD) sessions with stakeholders throughout the SDLC to translate business requirements into system (functional and non-functional) requirements.
  • Ensured business requirements, system requirements and test cases were traceable using RequisitePro.
  • Worked with QA Team to design test plan and test cases for User Acceptance Testing (UAT).
  • Ensured all deliverables were completed on time.
  • Assisted with the implementation of touch-tone (DTMF) functionality for the Interactive Voice Response (IVR) system.
  • Facilitated requirements gathering sessions with stakeholders to capture and document business needs using use cases, wireframes, etc.
  • Facilitated Joint Application Development (JAD) sessions with stakeholders throughout the SDLC to translate business requirements into system (functional and non-functional) requirements.
  • Ensured business requirements, system requirements and test cases were traceable using RequisitePro.
  • Worked with QA Team to design test plan and test cases for User Acceptance Testing (UAT).

Scrum Product Owner / Business Analyst

Confidential, Charlotte, NC

Responsibilities:

  • Engaged to work on the largest merger within the banking industry.
  • Managed multiple projects to enhance Wachovia’s proprietary recordkeeping platform (WyStar), to allow Wells Fargo to convert 729 retirement plans, $37.5 billion in assets and over 1 million participants from the OmniPlus recordkeeping platform to a single platform.
  • Managed the implementation of Department of Labor (DOL) Participant and Plan Sponsor Fee Disclosure Regulations across multiple applications and processes within Institutional Retirement & Trust.
  • Facilitated business requirements gathering sessions with stakeholders to capture and document business needs in the form of user stories.
  • Facilitated Joint Application Development (JAD) sessions to translate business requirements into system (functional and non-functional) requirements.
  • Maintained product backlog and prioritized user stories for release and sprint planning.

Project Manager / Sr. Business Analyst

Confidential, Charlotte, NC

Responsibilities:

  • Ensured transactions were coded correctly based on changes required to participants’ financial accounts.
  • Served as Business Analyst to build a rules-based engine called by the Online Pension Enrollment application to determine if the purchase of mutual funds is permitted for a Foreign Address Participant (FAP) based on their country of residence.
  • Documented business and system requirements using wireframes and use cases.

QA Project Manager / Sr. QA Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Managed the testing effort for the implementation of new IRS regulatory enhancements to the Confidential Benefit Plan Administration application to support non-qualified executive benefits sales and administration.

Sr. Technical Business Analyst

Confidential, Rockford, IL

Responsibilities:

  • Assisted with the implementation of the new Omni Plus recordkeeping platform.
  • Reviewed text files for remediation.
  • Ensured reports were created correctly based on new code.

Sr. Technical Business Analyst

Confidential, New York, NY

Responsibilities:

  • Assisted with the migration to a new recordkeeping platform in addition to a system upgrade with new IRS regulatory enhancements.
  • Reviewed and validated business requirements for each plan conversion.
  • Performed testing of each transaction used on the OmniPlus recordkeeping platform to ensure they were posted correctly to participants’ accounts.

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