OBJECTIVE:

To utilize my education, technical expertise in Information Technology and Management skills to increase an organization’s efficiency, productivity and competitive advantage.

SUMMARY:

Results - oriented and conscientious IT professional with over twelve years experience in utility, banking, social services, and Internet Marketing organizations. Proven leader with strong communication and analytical skills with the ability to manage multiple tasks and teams.

EXPERTISE:

• IT Strategic Planning
• IT Project Management
• Training/Supervising/Coaching Personnel
• Forecasting and Budgeting
• Relationship Building
• IT Solutions Development/Implementation

TECHNICAL SKILLS:

Languages: ASP, JSP, JDBC, PHP, JavaScript, VBScript, VBA, HTML/DHTML, CSS, SQL.

Databases: MS SQL Server, MySQL, Oracle, Sybase, MS Access.

Miscellaneous Tools: MS Project, SharePoint, PL/SQL Developer, MS Visual Studio, MS Visio, Crystal Reports, TOAD, CVS, Citrix, GroupWise.

EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Managed over 15 projects and programs ranging in budgets from $70K to $14 million.
• Managed as many as seven projects concurrently including IT software and infrastructure enhancements, procedure improvements and new software development & integration utilizing SDLC methodology.
• Plan, negotiate and manage scope, cost, schedule and resources for assigned projects.
• Collaborate with Business Owners and Business Analysts to discover, elicit and brainstorm business requirements.
• Manage external vendors as project scope requires.
• Coached business analysts, testers and test coordinators.
• Facilitate monthly updates/reporting presentations to senior management.
• Supervise, coach and evaluate up to twenty personnel.
• Designed and developed automated tools to be used for project testing.
• Manage monthly budgeting and forecasting reports in collaboration with the finance department for quarterly federal FERC (Federal Energy Regulatory Commission) reporting on the Confidential ’s capital budget.
• Work with internal auditors and KPMG on quarterly audits of PMO procedures.
• Managed a $5 million program that spawned multiple projects to improve credit and risk assessment of market participants over a 5 year period with a team of over 20 resources. Major enhancements were made to internal Java applications with Oracle backend database. TIBCO was used for data bridges with other internal applications. Created automated test tools in VBA that were utilized and enhanced throughout the program
• Managed a $13.5 million program to implement infrastructure enhancements to improve business continuity over a 7 year period with a team of over 16 resources. Implemented Oracle snapshot, 4-way market systems and piloted VMWare for virtual desktops.
• Currently managing a $5.8 million project to improve economic efficiency of energy flowing between the New York and New England control areas. The 5-year project is in its 4th year and has a team of about 30 resources. REST services will be implemented to exchange data between New York Independent System Operator and Confidential New England. New applications will be created and existing applications (about 14 of them) will be enhanced using TIBCO, Oracle Advanced Queuing, Java Swing and ExtJS.
• Due to a company personnel emergency, assumed additional project roles, including of IT Supervisor, Technical Lead and Test Coordinator and completed the project on schedule and within budget. Due to our excellent performance, the team was awarded Quarterly and Annual Circle of Excellence awards.

Project Manager

Confidential

Responsibilities:

• Planned and managed projects implementing The Complete Banking Solution and The Complete Credit Union Solution for banks and credit unions throughout the United States, Canada and Mexico.
• Managed up to seven projects in three different countries and four time zones.
• Directed project teams of 15+, maintained project scopes, plans and schedules and tracked and resolved project risks/issues.
• Lead internal implementation teams throughout project life cycle.
• Participated as the member of the Project Management Methodology Improvement Committee to implement Project Management standards and methodologies throughout the PMO.
• One of the first project managers to successfully implement software for Canadian credit unions. Worked closely with the Canadian team for the merger of two implementation groups.
• Selected by senior management to mentor other project managers.

Manager

Confidential

Responsibilities:

• Analyzed various departments’ processes and developed business process improvement strategies to optimize productivity and client satisfaction.
• Managed/maintained twelve different applications utilized throughout the agency including required upgrades. Coordinated reporting for applications.
• Created RFP’s and collaborated with departments and senior management on vendor selection for new client management software.
• Developed a five-year technology plan to act as a roadmap for the organization.
• Worked with various business owners to identify projects and plan, execute and manage various software implementations and upgrade projects to enhance the organization’s productivity.
• Provided training to employees in current and new software applications
• The technology plan listed over twenty projects for implementation that would enhance the overall capability and productivity of the organization. Based on the plan, the organization obtained the largest technology grant to date.
• Collaborated with the Chief Financial Officer to develop and implement a new budgeting and forecasting model utilized by all cost centers. Developed financial reports for presentation to the Board of Directors.
• Created an information technology training program for new and current employees.

Senior Application Developer

Confidential

Responsibilities:

• Implemented web-based financial budgeting and forecasting tool for the Healthcare Services division.
• Assisted the financial reporting team with financial data analysis and financial reporting to meet International Financial Reporting Standards requirements
• Designed and developed a custom budgeting and forecasting tool that incorporated complex contract terms and corporate financial rules
• Automated financial reports to allow reporting in multiple accounting standards

Project Manager

Confidential

Responsibilities:

• Managed projects with a focus on developing product showcase and e-commerce websites.
• Directed a team of graphic designers and web developers.
• Worked with clients to assess needs, set priorities and monitored/managed projects to ensure timely delivery to customers.
• Worked with owner to build an e-Commerce module and pricing sheet as an addition to the product line.
• Closed a $15K web site enhancement project with a previously “unhappy” account through effective relationship building.
• Key contributor to enhancing company’s contribution and results to its target market including product placement and delivery.
• Strong customer relationship building resulted in more timely accounts receivable payments.