SUMMARY:

• PMO (Enterprise): built, launched & managed: Standardization of processes, templates, governance & budgeting.
• Continually ensuring SLAs’, budget and on - time delivery of programs and projects
• Program/Project Charter, SOW, WBS, Gantt Chart, Project Plan, Risk Register, Stakeholder Register, Communication Plan(QBR, Monthly, Weekly), UAT, Quality plan, Status Reports
• Developed KPI for project progress and routine review with PMs.
• Program/Project scheduling, tracking, reporting (EVM: PV, EV, SV, CV, SPI, CPI), various project work products to ensure projects are on time and on budget by making sure with PMs for meeting milestones & deliverables.
• Managed program/projects budget ranging from $50k to $7 million.
• Managed and mentored project team size of more than 15 people including providing leadership, managing, team building, mentoring, resource allocation and prioritization
• Organizing and managing multimillion-dollar programs/projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Managed larger programs with multiple project managers, project team, external consultants and vendors
• Value Stream mapping, Solution assessment process including RFP and Vendor evaluation process
• Change management: IT Operations & IT Projects (RFC, CAB, Budget, Scope and Schedule.)
• IT Risk, Governance and Compliance (SSAE16 (SOX 404), PCI DSS3) for E-Commerce
• Software/Application Development Project Management experience using SDLC (.net, Java, asp.net and html): Achieved about $150k/year savings on software development cycle by outsourcing and off-shoring
• Billing Management application Freight and equipment Tracking System
• Productivity tracking application Issue Tracking module
• Reporting portal Web portal and website development projects
• Cloud Implementation/Migration: Platform: Azure AD, MS Office 365 on 2 tenancies, SharePoint, and Archiving platform consolidation. Integration with CRMs (Salesforce, RedTail, etc) Duration: 18 months Budget: $6.5M Users: 21,000 Domains: 1100 Broker Dealers: 12 ROI: 30% reduction in overall support and cost

TECHNICAL SKILLS:

• Intranet Portal Implementation including workflow, team collaboration and publishing keeping primary focus on UX
• Cloud & SaaS: CRM, Office 365, Azure AD, SharePoint, ADP HR (HCM), YMS implementation
• Finance Apps: MAS200, MAS500, RPS, FrX, BI360 & Crystal Reports
• ERPs (Axapta, MAS500), CRMs (Salesforce, Oracle), SharePoint, EDI, RPS, Project Server Implementation projects

Big Data & APM: AppDynamics and Splunk

PROFESSIONAL EXPERIENCE:

Sr Technical Project Consultant / PMO Trivedi

Confidential,CA

• Intranet Portal Implementation: RFP to implementation of Intranet solution for Credit Union(CU). Implemented 10 department subsites leading daily stand-ups & scrum ceremonies for the scrum team. Work with product owners to groom the backlog and plan sprints. Track, escalate & remove impediments. Team: 8-12 Duration: 10 months Budget: $200k
• New member on-boarding Portal for Omni Channel Experiences: Automate and streamline process for new member onboarding process for all channels (branch, online, mobile and tablet).

Sr Technical Project Management/PMO

Confidential,Los Angeles,CA

• Infrastructure consolidation/Implementation (Using Microsoft Project, JIRA and Confluence tools).
• Application Monitoring tool (AppDynamics), Splunk (Windows Event & IIS log) tool implementation
• Data Center Migration and Colocation fail-over setup: Colocation set up including DCs, Network (Trust, F5 (ACL, VLAN, VIP, DNS), VMs, SAN).
• DB upgrade & Migration SQL server to including mirroring and replication using Attunity
• Application farm (about 15 farms with about 8 VMHosts and 45 vms)
• Audits and IT Compliance: PCI DSS3, SSAE 16 (SOX - 404) audit project management, Compensating Controls, Security Vulnerability assessment, IT Policies (Access, Permissions, Security, etc)

Sr Technical Project Consultant/PMO

Confidential, CA

Responsibilities:

• Exchange/Email Migration: Providing project leadership to company’s cloud implementation initiative for migrating about 21k email users, 1200 domains and 12 divisions on Microsoft Office 365.
• AD migration, Centrify (SSO, ID Management) & ProofPoint (Mail Routing, Encryption & DLP).
• SharePoint (2007, 2010, 2013) and Yammer integration & migration to Office 365
• Email Archiving Consolidation including centralizing compliance/Supervision policies for 12 BDs
• RPS (Retirement Plan Service) SaaS (Envestnet) implementation including record keepers’ data integration, CRM(Salesforce), Wiki & Investment analysis tool. Project team: 7 Project Budget: $75K Duration: 3 months

Sr IT Consultant/ Manager

Confidential, Irvine, CA

• Provided consultation to Confidential for their IT initiatives & projects on technologies & development.
• Aligned onshore/offshore support/services with appropriate vendors & vendor relationship. Reviewed SOWs, SLAs, KPI and contract for consulting, managed services & staff augmentation.
• Assisted with initiative to outsource SOC (Mandiant & Dell).

Confidential, CA

Performance Team

• Successfully managed IT initiatives/programs, build strong partnership with business leaders.
• Established ground up PMO by implementing enterprise wide processes, policies, guidelines & methodologies.
• Implemented IT Service Management, Compliance and IT Governance Implementation Program
• Managed about 70 projects: Project team: 5-30 Duration: 2 - 12 months Project Budget: $10k to $3.5M
• Application Implementations: ERP (MAS500, ILS (Component of Axapta), CRM, HR-ADP, WMS, TMS)
• EDI (Biztalk) integration with major retailers’ system
• Software development: Project time tracking, freight tracking, Internal ticketing system, etc.