SUMMARY:

• I have 15+ years’ experience as a project manager. I've managed more than 20 multi - phase projects with budgets ranging in size of $150,000 to $3.2M, and have a 97% on time and under budget delivery rate. I have completed IT projects within the application and infrastructure domains of various business models: government, healthcare, logistics, insurance.
• Attracted to the high visibility, high risk, and challenging projects/initiatives
• Experienced in “project recovery”
• Over 20 years’ experience in IT Management and software development; ranging from programmer to Project Manager
• Performed in an information technology capacity in various business models: healthcare, logistics, government, regulatory, insurance, transportation
• Performed in several information technology domains: Call Center/Helpdesk, Network, Build Centers, Security, Server Support, Data Center
• Human resource management experience that includes: direct management, cross-functional matrix management, Vendor management (onsite, offsite, off shore)
• Subject Matter Expert and Trainer in IT Project Management as defined by PMI standards
• Subject Matter Expert and Trainer in Business Analysis via business process definition and engineering, Use Case development and iterative software development lifecycle
• Ability to define and direct complex enterprise projects from concept to fully operational status.
• Ability to influence best decisions using analytical skills and data presentation
• Goal-oriented individual with strong leadership capabilities.
• Organized, highly motivated, and detail-directed problem solver.
• Expert user in Word, Excel, Visio, Access, PowerPoint, SharePoint, SQL scripting, MS Project, Oracle, Outlook, WebEx, TIBCO
• Project experience with using Project Management methodologies such as; Agile, Scrum, Iterative, and/or Waterfall
• Expert in development and evaluation of key project management processes/outputs: Project Charter, Stakeholder Management, Communication Management, Risk/Issue Management, and Scope Management
• Expert in monitoring, evaluating, and controlling risks that occur throughout the execution of project plan
• Experienced in managing program/project constraints: scope, schedule, budget, risks
• Successfully managed cross-functional IT teams to deliver enterprise IT solutions.
• Managed several procurement processing: Request for Proposal, Bidder evaluation/selection, contract negotiation
• Ability to statistically present return-on-investment benefit to all levels of Mgmt.
• Understanding of government procurement processes and guidelines for IT services and administration of the procurement
• Understanding of IT security and confidentiality rules within governmental responsibility
• Counseled/advised IT project team members on software lifecycle development and best project management practices
• Successful consultation/presentation with customers on best options that would meet their business needs based on research and cost-benefit analysis
• Ability to translate business needs from end users to technical specifications for IT development and deployment planning
• Facilitated and managed the progress of cross-functional business user project teams
• Managed multi-disciplined IT project teams (server, database, network, app dev)
• Provided leadership and management for Application Support staff of 12 employees
• Quarterly performance management evaluations for application development staff and analyst team
• Successfully recruited and selected project team members to provide maximum team productivity

PROFESSIONAL EXPERIENCE:

Contractor - Project Manager

Confidential

Responsibilities:

• Project Manager for enterprise Windows 7 to Windows 10 migration
• Schedule development and management
• Approx. 1500 devices across organization
• Coordinate and monitor application testing and certification for 58 packaged (MS CM) applications and 53 web-based applications
• Application Windows 10 certification management
• ITAM for hardware and software scope; including software licensing
• Project Manager for enterprise Office 2016 and Office 365 deployment/implementation

Contractor- Sr. Project Manager

Confidential

Responsibilities:

• Project Manager for Office 365 Enterprise deployment
• Approx 8,000 users/devices
• Enterprise upgrade to Office 2016
• Application certification where MS integration exists
• Exchange cloud migration for users
• Software certification for Office 2016 integration
• Project Manager for Confidential Enterprise Radio Network (MSCommNet)
• Major version implementation of radio firmware for all public safety radio systems
• Radio network tower upgrades
• Program/Project Manager for Confidential Windows 7 migration
• 8,000+ device operating system deployment
• Developed outsourcing statement of work (SOW)
• Application Windows 7 certification management
• ITAM for hardware and software scope; including software licensing
• Managing concurrent critical paths
• Managing multiple small team migrations (600 line project schedule) using internal resources
• Managing large group deployments using out sourced services
• $1.3 million budget
• Daily/nightly migrations of approx. 100 devices per deployment
• New build deployments
• In-place, automation using SCCM
• Program/Project Manager for Confidential Internet Explorer 11 Upgrade
• 10,200 computers requiring upgrade
• Software upgrade push using SCCM
• Web based application certification testing and remediation planning
• Daily deploys on per Agency level

Sr. Consultant/PMO Analyst

Confidential

Responsibilities:

• Monitored and facilitated defect management
• Vendor and Client Management

Project Manager/PMO Specialist

Confidential

Responsibilities:

• Prioritize and plan delivery of change requests and trouble reports for Confidential ’s Medicaid claim adjudication system
• Monitor and control the development of TRs and CRs within a planned month; leading and supervising a team consisting of analysts, developers, and testers
• Manage on-shore, off-shore and contracted resources
• Ensure adherence to State and Federal security and privacy laws and regulations within file transfer processes related to personal health information and individual identification information

System Project Leader

Confidential

Responsibilities:

• Coach and mentor Project Leaders in PM discipline
• Coach and mentor Business Analyst team in Use Case development
• PMO resource for continued improvements of requirements discipline as related to iterative development and Use Case driven projects
• System Project Leader in multi-release track of very large Program; scope included business process automation development and modification; web services, mainframe batch processing; development/modification of mid-tier procedures; .NET web and C# development/modification
• Monitor and Control milestones, resources, and tasks via project plan
• Engage in change and risk control processes
• Provide recurring status and progress reporting to Mgmt and Program Leaders
• Managed remote( Confidential, Tennessee, S. Carolina, work-from-home) and off-shore (India and UK) resources in various roles such as: Architects, Analysts, Testers, Developers, and Project Managers

Project Delivery Manager

Confidential

Responsibilities:

• Oversight of business analysis work required to achieve Company’s IT Portfolio plans
• Provide guidance in Project Management and Use Case development practices
• Analysis and future state design for automated workflow systems
• Management of 10 business analysts, 2 Project Managers and System Analyst: performance planning/monitoring, coaching, and mentoring
• Provide methodology training to and coaching of Company-wide resources
• Manage Company project Work plan and Release plan
• Ensured all projects were deployed in accordance to Unum IT security programs and in accordance with HIPAA rules
• Validated all legislatively mandated projects were deployed with proper and appropriate with federal IT standards (HIPAA)

IT Project Management Consultant

Confidential

Responsibilities:

• Lead for build of Project Management discipline
• Key Contributor to build out of requirements discipline
• Analysis on inclusion of existing business process automation tools/systems into new methodology
• Trainer for methodology’s project management and requirements discipline
• Peer mentoring
• Provide training to and coaching of Companywide resources
• Provide IT project management support to PMs distributed across organization
• Manage IT Work plan/Portfolio
• Consultant to teams for ‘learn as you go’ adoption of the standard SDLC and PM practices

PMO Manager

Confidential

Responsibilities:

• Designed and created Confidential Project Mgmt Office, leveraging PMI processes and outputs
• Shared management of developers and analysts
• Managed and monitored Dept IT project/initiatives portfolio

Systems Analyst

Confidential

Responsibilities:

• Reqts definition lead for various state agency technology initiatives
• Oracle database design and development
• Team Lead and Project Manager

Management Analyst/Developer

Confidential

Responsibilities:

• Lead analyst for Confidential Medicaid Claims Information system migration
• Architectural conversion and migration from mainframe to client-server
• Definition, development, and testing of all claims adjudication rules
• Redesign of Provider file
• Integration of eligibility system data to new Decision Support System
• Report definition and development; to include ad hoc user interface for data extract
• State pharmacy claims review and management
• Medicaid fraud and abuse data analysis
• Prior authorization program management