SUMMARY

A talent management professional with broad - based expertise in organizational development, performance management, training and development, learning, organizational change and effectiveness, competency modeling, and general human resources practices. Help organizations create, integrate and sustain innovative and effective talent management, leadership development and organization effectiveness programs and systems. Fortune 500 experience includes Pharmaceutical, Financial Services, and Telecommunications/Consumer Products industries, with additional experience in Healthcare and Real Estate. Solid track record of exceeding expectations and optimizing internal operations.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Manager

• Design, implement, and facilitate talent management solutions and organizational development interventions across Confidential Meridian Health, a 26,000 employee health network.
• Currently designing and implementing new network-wide performance management process in alignment with new values, mission, and strategic direction
• Coach senior leaders on performance management best practice, and advise on policy and guidelines, facilitate Executive performance calibration sessions
• Collaborate with leaders on employee engagement planning, team building, and other OD initiatives.
  • Act as a faculty member for Confidential Meridian's internal university, and specialize in learning & development programs related to performance management.

Lead, Talent Management

• Designed, implemented, and facilitated talent management solutions and organizational development interventions across Confidential University Medical Center
• Created and instituted an exclusive talent management certificate program for high performing leaders
• Partnered with Compensation, Employee Relations, and HRIS to implement corporate initiatives, talent strategies, and change management initiatives.

Performance & Talent Management Specialist

• Implemented new performance management process and system (SAP SuccessFactors), including design, system configuration, stakeholder engagement, training, change management, and company-wide communications. Achieved 99% on-time compliance rate for performance evaluations in first year of implementation.
• Developed in-house individual development planning (IDP) tool and 360° assessments, including process design, feedback facilitation, coaching, and system configuration.
• Develop training materials, development programs, communication strategies, and facilitation guides.

Confidential,Jersey City, NJ

Training Program Manager (Consulting)

• Planned and implemented learning and development strategies. Managed and coordinated designing, developing, and implementing training programs for the firm. Interfaced with designers/developers of course content. (Contract)

Confidential,New York, NY

Manager, Global Performance Management

• Global responsibility for performance management system/process utilized by 70,000 colleagues in 15 languages in 100 countries. Facilitated enhancements to process and system, advised on policy, and defined training requirements and materials to accelerate adoption of enterprise process. Lead efforts, and managed relationships with vendors and in-country representatives, to implement translation processes for 14 foreign languages. Defined and launched global messaging on process requirements and timeline. Helped develop change management practices.
• Implemented simplifications to global performance management process and system, enabling managers to focus on meaningful dialogue, reduce end-to-end cycle time, and drive high performance culture.
• Created and launched online e-learning modules to increase manager effectiveness in assessing performance outcomes and providing feedback, resulting in greater performance differentiation, reduced rater bias, and reduced rating inflation.
• Developed and maintained performance management support guidance on objective setting, reviewing progress, and coaching and feedback.
• Consulted with individual business groups to assess training needs and requirements.

Confidential,New York, NY

Talent Management / Organizational Development Specialist

• Facilitated development of Lominger competency models through employee and leader consultation.
• Managed 360° and Meyers-Briggs Type Indicator (MBTI) processes and feedback facilitation to employees and coached through development process.
• Collaborated to develop new management skills training program focused on leadership competencies, coaching, and delegation, through use of classroom training, role play, and simulation.

Confidential, NY

HR Coordinator/Junior Generalist

• Provided general HR support to 3 offices, including North America headquarters, comprised of 250 associates and executives. Managed on-boarding of new hires, new hire paperwork, and payroll/benefits orientation. Initiated and managed relocation and immigration cases. Assisted with recruiting, conducting resume screening and interviews. Processed all payroll actions, including bonuses, allowances, and LOAs. Performed HRIS (SAP) entries/changes, reduced error rate to zero. Managed 360 feedback and coached employees through development planning process.

Confidential,New York, NY

Organizational Development Specialist

• Facilitated and participated in organizational development initiatives for offices comprised of 800 employees and contractors. Created and implemented satisfaction surveys, training program evaluations, and exit surveys, leading to various improvements. Managed performance appraisal process. Created and directed service awards process. Executed customer service training. Managed summer intern program.