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Project Manager Resume

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Sacramento, CA

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PROFESSIONAL SUMMARY:

  • Developed, tested, and implemented call center applications
  • Managed staff and provided guidance and support
  • Lead effort for data center server consolidations globally
  • Lead server and storage refreshes with business, operations, technical teams, and vendors
  • Presented Bi - weekly Sponsor presentations to Sr. Management on Commitment Pack Initiatives
  • Compiled Weekly Headlines to all technology heads
  • Implemented Security and Network standards across the Enterprise
  • Created department SharePoint sites and trained department leads
  • Implemented Proof of Concept environments for Infrastructure Engineering and the Business
  • Created central repositories for managing all IT requests for hardware, software, and resources
  • Worked with Business Leads on Disaster Recovery testing and validation
  • Implemented, upgraded, refreshed bank technologies and workflows

SKILLS:

  • Storage upgrades MS Project
  • Server refreshes MS Excel
  • System upgrades MS Outlook
  • Technical specifications creation MS SharePoint
  • Network upgrades MS Word
  • Remote access technology MS PowerPoint
  • Excellent communication skills
  • Enterprise technologies
  • Website maintenance
  • Site moves

WORK H ISTORY:

Project Manager

Confidential, Sacramento, CA

Responsibilities:

  • Provided bank technologies, solutions, workflows, and Project Management services to US customers and Regional Managers.
  • Creation of project tickets, project resources, and scope of work
  • Creation of Statement of Work, including Project Scope, Expectations, Assumptions, Risks, Responsibilities,
  • Deliverables, Hardware and Software Costs, Labor Costs, and Project Services
  • Creation and maintenance of Project Plans for all projects over $7000
  • Lead effort with Procurement, Sales, Vendors, Engineers, and the Business to implement In-House and 3rd party solutions
  • Lead small to medium size teams
  • Projects included Infrastructure Refreshes - application implementations, storage, switch, router, telephony, circuits, data center moves, branch moves, server and workstation OS upgrades, Office upgrades, EOL decommissions/refreshes, deconversions, data migrations
  • Managed budgets between 500k-1M +

IT Project Manager

Confidential, Rancho Cordova, CA

Responsibilities:

  • As an IT Project Manager I leveraged the following skills to meet project timelines and deliverables.
  • Established project priorities to ensure team focuses only on essential project tasks.
  • Analyzed and identified moderately complex and competing requirements across functions; ensures requirements are fully scoped.
  • Identified and developed relationships with stakeholders across key business units / technical areas and multiple levels of the organization.
  • Demonstrated working knowledge of multiple business functions within the organization.
  • Used effective questioning and listening skills to uncover underlying organizational issues and problems related to projects.
  • Built stakeholder buy-in and ownership of the changes throughout the project.
  • Developed innovative solutions to cross-functional, moderately complex problems, taking into consideration of day-to-day operating issues.
  • Ensured senior level stakeholders are apprised of potential risks to meeting agreed upon milestones.
  • Applied project management knowledge to manage mid to large, cross-functional projects with moderate to high risk, complexity, and impact; projects span multiple business units / technical areas.
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Designed SharePoint masterpage and page layouts, serving as department's main SharePoint support for all technical complications.
  • Managed creative projects from concept to completion while managing outside vendors.
  • Managed medium to large size teams, globally
  • Projects included Infrastructure Refreshes - server, storage, switch, router, network upgrades, security updates, application implementations, data center moves, server and workstation OS upgrades, Office upgrades, EOL decommissions/refreshes, deconversions, data migrations
  • Managed budgets between 500k-2M +

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