SUMMARY:

• Project Management Professional with over 17 years of experience in the IT software industry.
• Expertise leading large client engagements.
• Currently leading a portfolio of projects delivering agile based solutions to large Telecom.
• Expert handling diverse client engagements.
• Client engagements included areas like providing telecommunication based services to Government programs, Billing conversion programs using Agile methodology .
• In my earlier assignment I played the role of a Delivery Manager in which I was heading the overall Maintenance and testing engagement for a client who is the largest Pharmacy Benefits Management provider in the USA.
• Experienced working in Telecom, Healthcare and Banking domains.
• Strong in defining and driving strategies leading to successful delivery of complex systems integration projects and programs.
• I have managed global teams of professionals working out of different locations across the world.
• IT Strategy and Planning, Agile Management, Quality management, Communications
• Budget and forecasting, Resource management, Client management
• Risk management, Waterfall Management, Estimation management, Scrum team management
• Lead multiple scrum teams of large size for 2 Million Confidential budget projects.
• Accomplished high customer relationship
• Delivered Agile based complicated projects on time to production
• Delivered quality projects with high customer satisfaction
• Developed SharePoint site for Team deliverables and process improvements
• Received numerous appreciations from Clients for efficient handling of projects and timely delivery of work products.
• Get budget approved by clients
• Negotiation on time and cost
• Improved efficiency by handing multi - projects
• Completed projects within estimated budget
• Lead team size of 35 and more.

TECHNICAL SKILLS:

PM tracking Tools: HP Quality Centre, Prism, TDP, IBARR, Microsoft Project

Processes: Organization Standard Software Process and Integrated Unified Process(ITUP)

Test Automation Tool: Rational Functional Tester, Rational Performance Tester, Load Runner.

RDBMS: Oracle 9.1

Languages: SQL

Operating System: UNIX

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Planning, execution, Monitoring & Control, Risk management, Financial budget management, and closure of projects with high quality deliverables and customer satisfaction.
• Ensure resources are assigned on Projects.
• Evaluate and assess the scope of the project and validate the commitment for release window.
• Once committed for release, produce schedules and timelines for each of the deliverables (design, code, test)
• Get sign-off from development and system test team on schedule commitment.
• Work with estimation team and ensure estimations are complete on given timeframe.
• Work with clients and get the estimation approved and funded to work on the project.
• Monitor and track the funding allocated each month.
• Work on the funding issues with clients and get it resolved each month.
• Ensure team charges accurately on the authorized funding each month.
• Report and manage escalations and dependencies in project delivery phases.
• Identify risks and assumptions and report to clients and senior management
• Ensure adherence to quality norms and processes, throughout the project phases.
• Co-ordinate, motivate, negotiate with teams globally to ensure smooth progress of project.
• Supervise and guide and give proper direction and training to the team.
• Report weekly status to clients on the project progress.
• Ensure deliverables are kept in common repository for quality control check end of each project closure.

Environment: Unix, SQL and Java

Delivery Manager

Confidential

Responsibilities:

• Client Management, Staffing and Human Resource Management, Infrastructure management.
• Budgeting, tracking, monitoring and controlling the Financials throughout the year.
• Define Strategy, provide effort estimates, negotiate and offer best solutions.
• Evaluate & assess requirement and scope of deliverables.
• Monitor and drive project progress to ensure smooth delivery.
• Manage dependencies, escalations, risks and devise strategies for improvement.
• Ensure adherence to quality norms and processes, throughout the testing & implementation phases.
• Co-ordinate, motivate, negotiate with teams globally to ensure smooth progress of project.
• Supervise and guide and give proper direction and training to the team.
• Report status to client and senior management.
• Drive Quality improvement against targets.
• Create knowledge repository and maintain lessons learned tracker as part of corrective actions.

Environment: Mainframe technology, Cobol, JCL, DB2,QC

Project Delivery QA Manager

Confidential

Responsibilities:

• Provide Project effort estimates, Prepare Master Project plans, Define Project Strategy and Project schedules.
• Evaluate & assess requirement of Project.
• Monitor and drive project progress to ensure smooth delivery.
• Monitor and control test execution using HP QC tool
• Manage dependencies, risks and devise strategies for improvement.
• Ensure adherence to quality norms and processes, throughout the testing & implementation phases.
• Interact with internal and external teams to ensure smooth progress of project.
• Track and report status and produce Project metrics.
• Drive Quality improvement against targets.
• Staffing and resource management.
• Resolve support / operational issues in liaison with other Project Managers & Business Group.
• Provide support to other Project Managers and create an environment for information sharing.
• Supervise and guide and give proper direction to the team.
• Support Onsite / Offshore Delivery Management for technical deliverables of projects.
• Manpower planning, recruitment, performance management & training.

Environment: Unix, SQL and Java

Project Manager

Confidential

Responsibilities:

• Define Project Strategy
• Identify schedule mismatches within interdependent service assurance applications
• Intimate the application project managers on the schedule discrepancies
• Prepare mitigation plan for the identified risks
• Monitor and control test execution using HP QC tool
• Data planning across interdependent service assurance applications
• Prepare a common schedule to execute the interdependent application scenarios
• Review the interdependent application scenarios and baseline the document
• Resolve all interdependent application issues by coordinating with required stakeholders
• Ensure projects for every release is executed successfully on time with customer satisfaction

Environment: Unix, SQL and Java

Project Lead

Confidential

Responsibilities:

• Define Test Strategy and prepare plan for A/B testing and performance testing
• Identify the Performance bench mark figures
• Identify the Performance test tool for conducting load and performance test
• Identify the environment required to conduct the test
• Identify the manpower with required skill set to conduct the test execution
• Prepare work package milestone which includes the project schedule
• Conduct Peer review of the Test plan document and baseline
• Review the Test cases and baseline
• Monitor and control the test execution
• Effective usage of QC tool
• Resolve the issues which come across while in test execution
• Notify stakeholders on the test progress
• Conduct periodic meetings with all stakeholders and send out MOM
• Prepare test reports and trend analysis charts
• Summary test report with customer sign off.

Environment: UNIX, SQL and Java

Software IT Consultant

Confidential

Responsibilities:

• Worked as Test lead
• Prepare System Test Plan
• Prepare Test Specifications and execute the Test cases
• Prepare Gollum, which is a test tracking tool
• Prepare release notes
• Did Knowledge transfer from onsite to Indian team
• Prepare System test report
• Ensure projects for every release is executed successfully on time with customer satisfaction

Environment: UNIX, SQL

Software IT Consultant

Confidential

Responsibilities:

• Conduct Internal Audits
• Acquiring knowledge in the relevant key process areas
• Familiar with the processes, templates and mandatory outputs, demonstrate knowledge acquired to other QA members, prepare FAQ/query log during the course of self-training
• Perform QA facilitation in areas such as ISD function and LPM project and achieved ISO Certification 9001 & Tick IT certification within a span of five months
• Facilitate all Products/Projects/Functions and review the Test cases

Environment: UNIX, SQL