Program Manager Resume
5.00/5 (Submit Your Rating)
SUMMARY:
- Confidential is a skilled professional with over 25 years of providing solutions in financial, human resource, big data and business operation systems.
- Confidential has worked extensively with international and domestic delivery models.
- He has delivered in waterfall and agile dev - op models and has extensive practical, project management and consultative experience in the high-tech, Telecom, health care, retail, nonprofit, public sector, manufacturing and financial services industries.
- This background has provided him with the essential skills to successfully lead complex mission critical projects, as well as enabling him to identify issues and risks early in the process when it is easier to mitigate their effects.
- He has a proven record of success in numerous roles which include, managing diverse teams, business intelligence system implementations, resurrecting projects and creating infrastructure solutions in multiple business profiles.
- Confidential has a passion for building solutions and immersing himself into every aspect of the successful delivery of that solution.
- Managed BI initiatives which entailed data collection, data sourcing into data lake (Hadoop), data modeling and visualization through several platforms including Tableau as well as modeling data for customer experience personalization
- As a Project manager Confidential has managed several large ERP and IT projects ($ 10 million +) with resourcing of over 40 team members
- As a Program manager Confidential managed 30+ concurrent projects using waterfall and agile methodologies and extensive international deployments
- Extensive skill in risk assessment and mitigation strategies
- Confidential takes comprehensive ownership of all elements of a project which includes project plan, risks/issues log, status reporting, budget, walking deck, success metrics and communication plan
- Confidential has over 15 years of successfully managing direct reports/employees. Confidential is skilled at hiring, motivating and at building effective teams.
PROFESSIONAL HISTORY:
Confidential
Program Manager
Responsibilities:
- Confidential currently leads a group of agile methodology based delivery teams (5) which include a business journey, analyst, development, testing and support teams.
- The teams take enterprise critical big data requirements and synthesizes them down into executable user stories which are delivered in two-week sprint cycles.
- Confidential works closely with business to prioritize and deliver crucial features to optimize the benefit to business.
- Prior to this Confidential provided project leadership on a mission critical BI project.
- This project enables the collection of user interface activity and delivers the information to a data repository platform (Hadoop).
- Once the data is collected it is normalized and modeled for visualization through Tableau and optimized for customer experience personalization.
- This project utilizes multiple vendors and internal teams with a multiple deliverables and delivery dates.
- Confidential manages, monitors and controls budgets which includes forecasting spending, estimating the impact of schedule and scope changes.
- Confidential also manages the progress of deliverables, strategic adjustments as well as an overall team of over 30 contributors.
- This project is on budget and scheduled to deliver on time.
Confidential
Program Manager
Responsibilities:
- Confidential is providing program leadership on multiple global deployments of enterprise critical system solutions.
- Responsible for all aspects of the project from kickoff to stabilization.
- Confidential utilized waterfall and agile project management methodologies in order to maximize the project efficiency.
- These projects were resourced with a variety of contributors which include external vendors, regional teams in 15 countries, development teams in US and India, local testing as well as global stakeholders.
- All projects were on time and on budget.
Confidential
Program Manager
Responsibilities:
- Confidential provided Project leadership within the PMO on a critical, highly visible project which includes the build out of a Billing System disaster recovery solution for Confidential ’s as well as providing program leadership for 35 active projects.
- Confidential also led a project with Confidential which will integrate the billing system to a sub-ledger which will maintain granular billing information as well as synchronizing with SAP GL.
- Confidential had program leadership and executive reporting responsibilities.
- Confidential managed project resource allocation tasks which include proper assignments, usage reporting and status of activities at a task level.
- Confidential also manages project governance activities which include budget forecasting, program expenditure trending as well as, reporting activities within the project management tool of Clarity.
Confidential
Project Leader
Responsibilities:
- Developed and managed a marketing plan to promote the use of self-help technologies throughout the organization
- Gathered feedback from the user community on attributes of the legacy website and collected opportunities for improvement
- Managed external agency to design, develop and deploy the helpdesk website
- Managed the development and deployment of collateral marketing material across the enterprise
- The increased use of the resulting website resulted in significant savings to the company
- Coordinated the selection process of an ERP system which aligns with the operational needs of the organization as well as the budgetary limitations of a nonprofit organization
- Walked both the client and the third party integrator through design discussions and maintained continuity through the implementation of the design
- Led the implementation of the ERP system ( Confidential ) through to go-live
- Managed the successful rollout a healthcare specific budget and planning system ( Confidential )
- Validated and refined existing Technical Accounting Bulletin which outlined the working draft of the inventory policy for the entity
- Coordinated and conducted a budget application needs analysis across the AK, CA and OR regions within the Providence System
- Coordinated the implementation of a hospital billing system using EPIC
- Managed the deployment of the application and the issue resolution process of the live system within an active care giving facility
Confidential
Project LeaderResponsibilities:
- Provided Design, Configuration and Support of ERP solutions
- Managed ERP system implementations and upgrades
- HR, Payroll and Timekeeping system implementation management, as well as the integration of payroll and time related data to the financial system
- Trained end users on how to use the product and how it integrated with their day to day job
- Managed a full range of ERP projects
- Managed a full professional services practice
Confidential
Vice President
Responsibilities:
- Emerging Solutions is a multi-product consulting firm based in Chicago.
- As the leader of a startup west coast division, Confidential ’s responsibilities ranged from front line consulting to corporate strategic conferencing.
- Project management of several system upgrades and implementations involving HR and Financial solution stacks, building corporate budgets and business plans, performing business development, facilitating merger and expansion into new markets as well as building and managing the consultant team.
- Project duties included project management, design and configuration tasks as well as conducting training sessions.
Confidential, City of Des Moines, IA and King County, WA
Confidential - Manager of Financial Practice
Responsibilities:
- Confidential was one of the pioneers of offering Software as a Service (SaaS) by deploying several software systems out to their clients via the cloud. In a collaborative effort, Confidential helped resolve the following challenges: contractual concerns, security, latency issues as well as software readiness for web use.
- As the manager of the financials practice, he supported the project management of multiple projects, developed methodologies and templates to help facilitate uniform implementation and support delivery; provided functional expertise in strategic solution proposal development; provided quality assurance reviews and employee mentorship.
Confidential
Project Manager/Consultant
Responsibilities:
- Confidential was a system integrator who specialized in implementing PeopleSoft applications for public sector clients.
- Confidential was responsible for providing clients with optimal solutions at several levels.
- As a project manager, he managed complex implementations; analyzed existing legacy systems; developed an integrated configuration structure using best practices.
- Additionally, he managed the implementation of payroll and timekeeping systems and the integration of payroll data elements with the financial application stack.
- As a Financials Product Expert, he served as liaison between client and technical staff on software enhancements; created knowledge transfer plans and conducted end-user training; developed and enhanced software documentation.
CFO/Controller
Confidential
Responsibilities:
- Developed corporate budgets and business plans
- Created information reporting system
- Managed team of 8 including finance and accounting staff
- Coordinated and both internal and external auditing engagements
- Evaluated and signed off on financial statements
- Trained staff on financial software; implemented corporate payroll system
